Telephone Scammers Pose as MLGW Representatives

Memphis Light, Gas and Water Division has received reports of a scam involving calls via a 1-888 number from someone fraudulently claiming to represent MLGW.

Customers are receiving calls from 1-888-203-2365 ext. 205 regarding their utility bill. The customer is told that their water service is going to be cutoff if they do not pay their bill to them.

While MLGW mails cut-off notices to customers and uses auto-dialers alerting them that a payment must be made by a certain date to avoid cut-off, MLGW service representatives do not personally call a customer to request a payment. Customers who believe they have been targeted or victimized with this or any other scam should immediately contact the Memphis Police Department at (901) 545-2677.