Full Restoration to be complete by midnight tonight.

Approximately 700 customers remain without power due to storms that
moved through Shelby County on Wednesday evening.

MLGW predicts full restoration of services to be complete by midnight tonight. MLGW crews
are working around the clock to restore services along with 28 additional crews from Alabama,
East Tennessee and Kentucky. In addition, approximately 50 tree trimming crews are working to
clear tree damage.

MLGW is asking customers who are still without power to please call the MLGW Outage
Hotline at 544-6500. To report an outage, customers will need to have their account number or
the phone number that's associated with their account.

MLGW urges any customer without service to find a cool location. The City of Memphis has
opened After Hours Cooling Centers: Pipkin Building, 940 Early Maxwell; Frayser Raleigh
Senior Citizen Center, 3985 Egypt Central Rd; and McWherther Senior Center, 1355 Estate Dr.,

When temperatures climb above 90 degrees Fahrenheit, take precautions by spending as much
time as possible inside with the air conditioning, such as a shopping mall, library, senior center
or movie theatre. Fans cannot provide enough cooling if the temperature is 90 degrees or above.
Additionally, customers are encouraged to check on family, friends and neighbors.

Important MLGW contact information for customers:
• Outage Reporting: 544-6500
• Emergency: 528-4465 (This number should be treated like 911. Gas leaks, electrical lines down.)
• Customer Care Center: 820-7878