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MLGW News Release
 
MLGW offers free pilot light inspections
September 14, 2023

Memphis Light, Gas and Water will offer pilot light inspections by appointment and free of charge to residential customers from now until October 15.

After October 15 there is a $55 fee. (Appointments are always free for customers who are 60 or older or disabled.) MLGW encourages customers to get their pilot lights inspected before winter. Appointments are available from 8 a.m. – 8 p.m. on Tuesdays, Wednesdays or Thursdays and on Saturdays from 8 a.m. – 4 p.m. Customers can call 901-544-6549 and use the automated system or speak to a Customer Care Advisor. Due to extremely high call volumes, customers may experience a busy signal or a message to call back later.


Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.

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