Memphis Light, Gas and Water has officially stood down the Electric Crisis Response team as of 2 p.m. today. The severe storms on Tuesday, July 18 (dubbed the Rush hour storm because it hit at approximately 6 p.m.) and Friday, July 21 impacted 216,000 customers.

As of today, there has been a full storm restoration to customers who could take power. Customers who continue to experience storm related hardships, should call 211 to be connected to an agency who can provide support.

We appreciate our MLGW and contracted crews who labored in tough conditions to make sure that our communities recovered expeditiously. There were 98 repair crews, 89 tree trimming crews, 23 troubleshooters and 34 damage assessment teams identifying damage and repairing the system. Along with hundreds of logistics, administrative, safety and system operations personnel supporting the effort.

While storm recovery has ended, the work continues. MLGW will invest $227 million in tree trimming and infrastructure updates like the installation of new transformers, modernized equipment and having fewer customers on a fuse tap are planned to lessen the impact of future storms.

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.