With lower temperatures expected to continue this week, MLGW will return to normal business operations as it relates to cut-offs on Monday, August 15.

The forecasted lower temperatures mean that MLGW's heat-related moratorium, which suspends cutoffs when the heat index is forecast to be 100 or more (or 95 degrees for senior, physically challenged, and customers certified as dependent on life-sustaining equipment), will likely not be in effect.

To assist customers coming out of this heat wave, MLGW will expand its hours of operation at its community offices. Most MLGW community offices will be open Monday-Friday, from 8:30 a.m. to 6 p.m., with the exception of the Millington office, which will open 8 a.m. to 5 p.m. MLGW's Customer Care Center will operate from 7 a.m. to 9 p.m.