(August 26, 2009) - Memphis Light, Gas and Water is now scheduling appointments for pilot light safety inspections. The service is free to all customers prior to October 6 and after December 31.

Customers can call the automated scheduling system at 820-7878 to choose an appointment date and time which will be most convenient. The times are 8 a.m.- noon; noon - 4 p.m.; and 4 - 8 p.m. Saturday appointments are also available. For the best selection of dates and times, please call as soon as possible.

Floor furnaces and wall furnaces should be cleaned prior the technicians' arrival to light your furnace. If your furnace is in the attic, proper access must be provided.

MLGW inspection appointments worked Oct. 6 through Dec. 31 will be assessed a $27 fee that will be billed to the customer’s account. The service fee of $27 covers up to three gas heating appliances in your home; each additional gas appliance will incur a $14 fee. If your utilities are listed in your name and you are 60 years of age or disabled, the service will be provided at no charge as long as you present the MLGW representative with verification at the time of service. Representatives will have MLGW I.D. badges.

MLGW is the largest three-service public power utility in the nation, serving more than 420,000 customers in Memphis and Shelby County. A 2009 survey of large metropolitan areas showed that MLGW the9th lowest combined rates in the nation.