(October 6, 2011) - MLGW uses third-party payment vendors in order to receive payments at non-MLGW locations. Some of these locations have traditionally accepted payment by check with no extra fee, while others are cash only and require a $2 payment (this fee goes to the third-party vendor and not MLGW).

Currently, some paying agents at non-MLGW locations have temporarily stopped the practice of accepting checks for utility payments. This is due to MLGW changing one of its third-party payment vendors for paying agents. MLGW apologizes for any inconvenience this has caused our customers, and we are working to make this transition as quickly as possible.

Following is a list of the merchants temporarily affected by this transition. Starting next week, some of these merchants will once again begin to accept checks, with full transition expected by the end of the month.

Boatwright Drug Co.
7899 C. Street
Millington, TN 38053

Gordins Butcher Shop Highland
1781 Prescott
Memphis, TN 38111

Heights Pharmacy Lucky 7
3423 Summer Avenue
Memphis, TN 38122

Piggly Wiggly # 56
4049 Elvis Presley Blvd
Memphis, TN 38116

Piggly Wiggly # 107
3362 Summer Avenue
Memphis, TN 38122

Piggly Wiggly # 121
1620 Madison Avenue
Memphis, TN 38104

Piggly Wiggly # 164
3665 N. Watkins
Memphis, TN 38127

Piggly Wiggly # 276
3071 S. Perkins
Memphis, TN 38118

SAV-A-LOT # 6601
1170 Bellevue
Memphis, TN 38106

SAV-A-LOT # 6610
999 Jackson Avenue
Memphis, TN 38107

SAV-A-LOT # 6615
5110 Summer Avenue
Memphis, TN 38122

Super Value # 6679
3942 Macon Road
Memphis, TN 38122

Superlo Foods # 2
4744 Spottswood
Memphis, TN 38117

Superlo Foods # 3
2155 Covington Pike
Memphis, TN 38128

Superlo Foods # 4
3327 N. Watkins
Memphis, TN 38127

The Minute Man
6532 Winchester Road
Memphis, TN 38115

In the meantime, MLGW is encouraging its customers who need to pay by check to visit a community office, pay by mail or phone, and online during the transition:

MLGW COMMUNITY OFFICES
The following community and business office locations are open from 8:30 a.m. to 5 p.m., Monday through Thursday, and until 6 p.m. on Friday unless otherwise noted.

Main Office
245 South Main

North Community Office
2424 Summer Avenue

South Community Office
2935 Lamar Avenue

Whitehaven Community Office
1111 East Shelby Drive

Millington Community Office
5131 Navy Road
(8:00 a.m. to 4:30 p.m., Monday - Friday)

PAY BY MAIL
Memphis Light, Gas and Water - Accounts Payable
P.O. Box 388
Memphis, TN 38145

PAY BY PHONE:
You can pay your MLGW bill by phone by calling 1-866-315-0277.

PAY ONLINE
My Account