Memphis Light, Gas and Water’s business offices will be closed Monday, January 1, 2024, in observance of the New Year’s holiday. Normal business operations will resume Tuesday, January 2, 2024.

Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to check the status of an outage. Customers with at least four to seven days lead time, can start, stop and transfer service online at mlgw.com.

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.