Utility professionals across the nation have ranked Memphis Light, Gas and Water as one of the top social media leaders in the industry, according to a survey conducted by E Source, an independent research, advisory, and information service for utility related businesses.

MLGW began its foray into social media in 2008 with the launch of its blog, Bird on a Wire (www.mlgw.blogspot.com). Since then, the utility has developed significant customer outreach with its presence on Twitter (www.twitter.com/mlgw), Facebook (www.facebook.com/mlgw1) and YouTube (www.youtube.com/mlgwwaystosave).

In addition to social media, MLGW reaches customers via mobile technology. Through its MLGW Mobile Alerts program, customers can receive text message alerts for bill due dates or impending cut-offs. Customers can register at www.mlgw.com/mobilealerts. MLGW's iPhone app that provides individual outage and account information, as well as other utility-related information. The iPhone app is available for free download in the Apple iTunes app store or through iPhone, iPod, or iPad devices.

MLGW customers can also visit the MLGW Web Chat (www.mlgw.com/webchat) for Account, Billing and Payment Issues and Services.