Memphis Light, Gas and Water Division is prepared for severe weather with the possibilities of damaging winds and large hail. MLGW crews and additional contract crews are ready to respond to any local damage or outages.
Stay away from downed power lines. Customers should avoid contact with downed power lines—even if their home or area has experienced a loss of power as the lines could still be energized.
To report an emergency such as downed wires or gas leaks, please call (901) 528-4465. This number should be treated like 911 and only used for these types of emergencies.
Important MLGW contact information for customers:
· Outage Reporting: (901) 544-6500
· Emergency: (901) 528-4465
· Customer Care Center: (901) 544-MLGW (6549)
Visit MLGW’s storm readiness guide for tips on preparing for weather emergencies: mlgw.com/images/content/files/pdf/StormPrep.pdf. For more outage related information, visit www.mlgw.com/outagecenter.
MLGW is the largest three-service public power utility in the nation, serving more than 437,000 customers in Memphis and Shelby County.