(June 16, 2009) - As of 11:30 a.m. on Tuesday, about 21,000 MLGW customers remain without power. Since Friday's storm, MLGW has restored power to more than 120,000 customers.

More than 800 MLGW employees and contractors are on the streets working to restore power. Crews are continuing to work 24 hours a day, in 16-hour shifts.

Customers are reminded to treat MLGW's Emergency Line (528-4465) the same as they would 911. That number is only used to report life threatening utility emergencies such as wires down or gas leaks. To report electric outages, please call the MLGW Outage Hotline (544-6500).

MLGW is also providing constant updates on www.mlgw.com and on MLGW's Twitter at www.twitter.com/mlgw, where customers can interact live with an MLGW representative.

Generator Safety:
If customers are using a generator, it must be properly ventilated for customer safety. Place generators outside, not in an enclosed area. It is not safe to place generators inside a garage, even if the garage door is left cracked or open.

Weatherheads:
Some customers may have damage to their weatherheads. The weatherhead is usually located above the roofline or attached to the gable or side of the house where the customer's wiring connects to MLGW's electric lines. The weatherhead is the homeowner's property and therefore is not maintained by MLGW. If it is damaged, a customer must have it repaired by a licensed electrician and inspected by Code Enforcement before MLGW can restore your power. - http://mlgw.com/images/weather_head.jpg

MLGW is the largest three-service public power utility in the nation, serving more than 420,000 customers in Memphis and Shelby County.