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MLGW News Release
 
MLGW Restores 34,000 Customers Impacted by Storms Late Wednesday Night and Early Thursday Morning
August 10, 2023
Full restoration for 5,000 customers expected tomorrow by midnight
 

Memphis Light, Gas and Water crews are in the process of restoring outages due to severe weather Wednesday night and early Thursday morning. At the peak, 24,400 customers were out and a total of 36,000 were impacted by the storms. Additionally, 3,000 customers were without power yesterday due to non-storm related outages, such as vehicles striking utility poles.

Since early Wednesday, 34,000 customers have been restored and crews are working on restoring approximately 5,000 customers who lost power either due to the storm or knocked-down poles etc.

Full restoration is expected by Friday, August 11 at midnight.

Customers can report or receive updates about their outage, by calling 901-544-6500 or using MLGW My Account.

Important Notices/Reminders:

· Call 211 for emergency shelter and other resources.

· Customers who currently receive SNAP can apply for replacement benefits at https://www.tn.gov/humanservices/for-families/tdhs-disaster-emergency-assistance.html.

· Please always call 528-4465 to report emergencies like downed powerlines and gas leaks. MLGW asks customers to stay away from downed powerlines. DO NOT TOUCH or cut limbs across powerlines. They could be energized (hot).


Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.

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