Memphis Light, Gas and Water (MLGW) urges customers to remain vigilant in safeguarding the security of their online account information. Protecting My Account passwords and maintaining up-to-date contact details are essential to thwart scams.

MLGW never solicits payments via prepaid debit cards or 1-800 numbers.

If encountering a suspicious call:

●Immediately hang up.

●Do not give out personal information.

●Customers who have fallen victim to scammers should report it to the police.

●Residential customers can report any issues by calling 544-6549.

●Regularly monitor online account balances.

To learn more about utility scams, visit mlgw.com/scamalerts. To track or report scams in our area, go to the Memphis Better Business Bureau website at bbb.org/us/tn/memphis/news/scams

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.