Memphis Light, Gas and Water and District 7 Councilwoman Michalyn Easter-Thomas invite utility customers and constituents to a Power Hour Community Meeting on Thursday, July 20 at the Pursuit of God Transformation Center, 3759 N. Watkins. Doors open at 5 p.m. for customers who would like to speak to a Customer Service Advisor for help with accounts and billing; Power Hour begins at 6 p.m. Tonight’s meeting was originally scheduled for the Ed Rice Community Center, but the Center is closed because of a power outage.

MLGW leadership will be on-hand at Power Hour to talk about restoration efforts following Tuesday’s rush hour thunderstorm, supercell storms June 25 and July 2 and MLGW 2045.

MLGW 2045 is the utility’s plan to improve system resiliency and reliability, and to make MLGW a more agile organization. Infrastructure updates like the installation of new transformers, modernized equipment and having fewer customers on a fuse tap have already impacted neighborhoods like Normal Station. “We saw an immediate 50% improvement in their reliability,” said MLGW President and CEO Doug McGowen. “It gives me optimism,” McGowen told reporters Wednesday, “and it should give everybody hope that the work will make a difference.”

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.