Customer Care Center Hours
January 28, 2011
Due to scheduled maintenance at MLGW's Customer Care Center, the utility's call center will not be staffed with additional service advisors on Saturday, Jan. 29.
MLGW will resume its temporary Saturday call center coverage from Feb. 5 until March 5, from 9 a.m. until 5 p.m. in order to assist customers following the conclusion of the annual moratorium on Jan. 15. The Customer Care Center is staffed on weekdays from 7 a.m. until 7 p.m.
MLGW customers can still do business with the utility through its automated phone system by calling 544-MLGW (6549) for billing inquiries and payment arrangements. MLGW's emergency hotline, 528-4465, is always staffed 24 hours a day. Electric outages can still be reported at 544-6500.
MLGW will resume its temporary Saturday call center coverage from Feb. 5 until March 5, from 9 a.m. until 5 p.m. in order to assist customers following the conclusion of the annual moratorium on Jan. 15. The Customer Care Center is staffed on weekdays from 7 a.m. until 7 p.m.
MLGW customers can still do business with the utility through its automated phone system by calling 544-MLGW (6549) for billing inquiries and payment arrangements. MLGW's emergency hotline, 528-4465, is always staffed 24 hours a day. Electric outages can still be reported at 544-6500.