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MLGW News Release
 
MLGW reminds customers to be on the lookout for scam
August 28, 2023
MLGW employees will never call and ask for money

Memphis Light, Gas and Water is getting reports of the latest scam in which crooks posing as employees send customers a barcode via text and ask them to go to a Walgreens or Walmart to make payments.

As a reminder to customers, MLGW representatives will never call and demand money.

Bill payments are accepted by phone (1-866-315-0277), using My Account, at authorized pay agents (mlgwagents.com) or at a Community Office. For a list of payment options and details about payment types accepted, visit mlgw.com/paymentoptions.

Customers who have fallen victim to scammers should report it to the police.

To learn more about utility scams, visit mlgw.com/scamalerts. To track scams or report scams in our area, go to the Memphis Better Business Bureau website at bbb.org/scamtracker or call 901-759-1300.


Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.

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