As of 4 p.m., about 4,000 customers remain without power. MLGW employees will work into the night to restore services.
 
MLGW crews and mutual aid crews continue to work heavily in the northwest part of Shelby County (Frayser, Shelby Forest, Millington), where the storm’s damage was heaviest.

MLGW is asking customers who are still without power to call the MLGW Outage Hotline at 544-6500 to make sure their outage is logged in the system. To report an outage, customers will need to have their account number or the phone number that's associated with their account.

To report an emergency such as downed wires or gas leaks, please call 528-4465. This number should be treated like 911 and only used for these types of emergencies.

Downed Power Lines:

MLGW is reinforcing the need for safety around downed power lines and other potential hazards. Customers should avoid contact with downed power lines—even if their home or area has experienced a loss of power the lines could still be energized

Customers are also asked to avoid the immediate area where MLGW crews are working. These work sites can be extremely hazardous.

Outage numbers can be tracked via MLGW's outage map at www.mlgw.com/outagemap.

MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County. A January 2010 survey showed that MLGW has the fifth lowest electric rates in the nation.