TVA is providing a $245,000 grant through its Community Care Fund to assist Memphis Light, Gas and Water Division customers who have delayed bills.

“Our mission is to serve the Tennessee Valley and make life better for our communities,” said Mark Yates, TVA regional vice president. “One of the ways we serve our region is by partnering with local power companies, like MLGW, to provide assistance to those who are struggling to pay for essential utilities.”

MLGW is matching the TVA grant; Metropolitan Inter-Faith Association (MIFA) is administering the program as long as the funds last.

“We are committed to helping our customers overcome the challenges created by delayed bills,” said Doug McGowen, president and CEO of MLGW. “We’re grateful for the assistance from TVA and MIFA.”

MLGW is sending a letter to customers who have deferred billing plans for a delayed bill to notify them of their eligibility for up to $400 in assistance. Customers must have that eligibility letter, ID and a copy of their MLGW bill in order to apply. Only the customer of record is eligible to apply.

Eligible customers who do not have internet access and need help completing the online application, please call the MIFA Emergency Services Help Desk at (901) 529-4538. Learn more here, mifa.org/delayedbilling.

About Tennessee Valley Authority

The Tennessee Valley Authority is the nation’s largest public power supplier, delivering energy to 10 million people across seven southeastern states. TVA was established 90 years ago to serve this region and the nation by developing innovative solutions to solve complex challenges. TVA’s unique mission focuses on energy, environmental stewardship, and economic development. With one of the largest, most diverse, and cleanest energy systems – including nuclear, hydro, solar, gas, and advanced technologies – TVA is a leader in our nation’s drive toward a clean energy future.  

TVA is a corporate agency of the United States, receiving no taxpayer funding, deriving virtually all of its revenues from sales of electricity. In addition to operating and investing its revenues in its electric system, TVA provides flood control, navigation, and land management for the Tennessee River system, and assists local power companies and state and local governments with economic development and job creation. Learn more at Energy System of the Future.

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.