Restoration is slow going because of the large number of very small outages, almost all caused by falling trees, limbs and other vegetation.
Today our teams were able to repair over 220 outages across the system, and helped us restore power to 43,000 of the 48,000 that were impacted by the storms. As forecast, we expect to have the very vast majority of those wrapped up Tuesday with a smaller number to be finished Wednesday. Late this afternoon we had a non-storm-related outage that impacted 2000 customers. We will work that outage concurrent with the others.
Customers without power are encouraged to check their weatherheads. If damaged, it must be repaired by a licensed electrician and inspected by Code Enforcement before power can be restored.
Please always call 528-4465 to report emergencies like downed power lines and gas leaks. MLGW asks customers to stay away from downed powerlines.
MLGW customers can report power outages and check the status of their outage through My Account or by calling the automated outage number: 544-6500. Customers can also check the online outage map: mlgw.com/outagecenter.
Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.