To expedite the restoration process, our crews are prioritizing outages that will bring back the largest number of customers as swiftly as possible. Additionally, we are dedicating some crews to restoring those customers who have been without power since Tuesday evening. With good weather predicted the next few days, crews expect to make good progress on repairs.
MLGW is dedicated to resolving the situation quickly. Over the weekend, we've got a strong team working hard, including repair crews, tree crews, troubleshooters, and damage assessment teams. Their focus is identifying damages and making essential repairs to the system. To back them up effectively, we've brought in logistics, administrative, safety, and system operations personnel. We're all putting in non-stop efforts to bring things back to normal for our affected customers.
Customers should continue to call to report their outage and not assume we are aware of their outage. Often, an outage at the circuit or distribution line level will mask another outage at the fuse, transformer or service drop level. When the circuit is successfully repaired, the system may not automatically detect an outage downstream.
Important Notices/Reminders:
Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.
Memphis, TN 38103