(June 20, 2023 – 7:30 p.m.) – MLGW crews and 21 additional utility contract crews have worked to restore 99% or 47,5000 customers impacted by storms Sunday. Work will continue through the night to restore the remaining 500 customers off from the original storm. Our outage map may show a higher number due to a non-storm-related outage that knocked power off to 900 customers today. We are working all outages concurrently.

MLGW is aggressively working on hardening and improving infrastructure as part of its MLGW Way Forward Plan to lessen the impact of storms like the one on Father’s Day that brought 65 mph winds to our area. The plan was forecasted to be completed in five years but is now projected for completion in 2027 because of the aftermath of COVID-19, which resulted in delays in the availability of contractors and materials. “Make no mistake: We are going to complete the work. And, when it is done, we expect a 50% improvement in reliability,” assured Doug McGowen, President and CEO.

We ask for everyone’s continued patience as crews work as safely and quickly as possible to restore power today and work on the resiliency of our system in the future.

Customers can stay updated through social media, our customer care center, and the MLGW outage map.

MLGW asks customers to stay away from downed powerlines.

Please always call 528-4465 to report emergencies like downed power lines and gas leaks.

MLGW customers can report power outages and check the status of their outage through My Account or by calling the automated outage number: 544-6500. Customers can also check the online outage map: mlgw.com/outagecenter.

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.