Shortly after 10 a.m. today, MLGW experienced an equipment failure within its electrical system affecting several substations in Downtown Memphis.
Approximately 15,000 customers were affected by power outages due to this failure.
Customers affected are located in north Memphis, north downtown and some parts of the south portion of Downtown.
MLGW personnel are currently assessing this situation to retore power as soon as possible.
We will continue to provide updates.
Important MLGW contact information for customers:
• Outage Reporting: 544-6500
• Emergency: 528-4465 (This number should be treated like 911. Gas leaks, electrical lines down.)
MLGW is the largest three-service public power utility in the nation, serving more than 431,000 customers in Memphis and Shelby County.