Downtown Office Open Saturday for Delayed Billing Assistance
September 26, 2023
MLGW’s Downtown Community Office, 245 S. Main St., will be open from 8 a.m. to noon this Saturday, September 30, to assist customers with delayed billing issues.
Customers can go online (mlgw.com/appt) or use the QLESS app to schedule an appointment to see a credit counselor in person. Customers do not have to make an appointment for payments.
Customers are asked to bring a valid picture ID (driver’s license or passport). Customers can park in the Beale Street Landing garage for free. Customers should bring their parking stub into the Community Office for a Security Officer to validate it for them.
Information will be available on assistance programs, including weatherization, energy efficiency kits and financial assistance through Community Services Agency (CSA) or the Metropolitan Inter-Faith Association (MIFA).
Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.