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MLGW Closed New Year’s Day
December 26, 2019
Memphis Light, Gas and Water Division offices will be closed Wednesday, January 1 in observance of New Year’s Day. Normal business operations will resume Thursday, January 2, 2020.
MLGW is the largest three-service public power utility in the nation, serving more than 429,000 cus
MLGW Customer Care Center hours are changing to 8 a.m. to 6 p.m.
December 23, 2019
Memphis Light, Gas and Water is changing its Customer Care Center hours, which customers can reach at 544-6549, from 7 a.m. - 7 p.m. to 8 a.m. - 6 p.m. starting January 6, 2020. The greatest call volume is between 8 a.m. and 6 p.m. This change will make MLGW more efficient and help us better serve
MLGW Board Meeting (Dec. 18)
December 13, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 8:30 a.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW to read meters Saturday, December 14
December 11, 2019
In an effort to better serve our customers and protect them from being billed for 35 or more days of service, it is sometimes necessary for MLGW to read meters on Saturdays. This Saturday, December 14, 2019 MLGW will read customer meters.
MLGW is the largest three-service public power ut
MLGW climbs to number seven in Security 500 Rankings
December 6, 2019
Memphis Light, Gas and Water recently climbed to number seven in the 2019 Security 500 Rankings in the Utilities (Energy, Electric, Gas, Nuclear, Oil, Water, Wastewater) sector.
The Security 500 tracks 20 vertical markets and collects unique data where appropriate and applies this data to key me
MLGW Board Meeting (Dec. 4, 2019)
November 27, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 8:30 a.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW Closed in Observance of Thanksgiving
November 21, 2019
Memphis Light, Gas and Water Division offices will be closed Thursday, Nov. 28 and Friday, Nov. 29 in observance of Thanksgiving. Normal business operations will resume Monday, Dec. 2.
MLGW is the largest three-service public power utility in the nation, serving more than 429,000 custome
IRP Community Meeting will be held Nov. 21
November 19, 2019
Deadline approaches for MLGW customer feedback
Memphis Light, Gas and Water Division hosts its second, “Your Power, Your Voice” community engagement meeting to discuss the Integrated Resource Plan (IRP) Nov. 21 from 6 – 7:30 p.m. at Southwest Tennessee Community College, Multi-
Memphis City Council 11/19/19 Meeting Agenda
November 18, 2019
Memphis City Council is scheduled to review MLGW's budget an convene as a rate making body. Memphis City Council meetings are held on Tuesdays at 3:30 p.m., Council Chambers, First Floor, City Hall, 125 North Main Street, Memphis, TN 38103.
November 19, 2019 Memphis City Council Agenda
MLGW Board Meeting (Nov. 20)
November 15, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 8:30 a.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW Promotes Gas Safety Awareness November 15
November 14, 2019
MLGW Teams Up with Local Lowe’s Stores for Gas Safety Awareness Campaign
Memphis Light, Gas and Water and Lowe’s Home Improvement Stores in Shelby County are teaming up to promote natural gas safety awareness, gas leak detection and response, gas appliance safety, pipeline safety and
MLGW and TVA host robotics showcase for area students
November 8, 2019
Students from Shelby County and surrounding areas will display their robotic constructions today from 9-10:45 a.m. at the MLGW Administration Building, 220 S. Main St.
This is the fourth year for this event sponsored by MLGW’s Junior Engineer/Professional Engineer (JEPE) program and TVA, w
MLGW customers eligible for electric vehicle rebate
November 6, 2019
Memphis Light, Gas and Water customers who purchase a Nissan LEAF are eligible to receive a special rebate of up to $3500. Nissan, the American Public Power Association (APPA) and TVA have partnered to offer rebates on the all-electric 2019 Nissan LEAF. A federal income tax credit up to $7,500 may
MLGW Closed Veterans Day
November 4, 2019
Memphis Light, Gas and Water Division offices will be closed Monday, Nov. 11 in observance of Veterans Day. Normal business operations will resume Tuesday, Nov. 12.
MLGW Board Meeting (Nov. 6)
November 1, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 8:30 a.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW’s Power Supply Advisory Team’s (PSAT) final meeting of the year set for Thursday, November 7
November 1, 2019
The PSAT will provide input into MLGW’s Integrated Resource Plan (IRP)
MLGW’s Power Supply Advisory Team (PSAT) will meet for the last time this year on Thursday, November 7 from 10 a.m. to 2 p.m. at the Benjamin L. Hooks Central Library, 3030 Poplar Avenue.
The authors of p
MLGW and TVA host robotics showcase for area students
October 31, 2019
Students from Shelby County and surrounding areas will display their robotic constructions on Friday, Nov. 8 from 9-10:45 a.m. at the MLGW Administration Building, 220 S. Main St.
This is the fourth year for this event sponsored by MLGW’s Junior Engineer/Professional Engineer (JEPE) progra
MLGW leadership meets with customers tonight
October 29, 2019
Memphis Light, Gas and Water Division will host a Power Hour meeting tonight, from 6 – 7 p.m., at the Hickory Hill Community Center, 3910 Ridgeway.
Public, town-hall style Power Hour meetings give MLGW leadership an opportunity to meet customers and address concerns in person. Customer Car
MLGW is continuing restoration efforts, ninety-nine percent of customers initially impacted have been restored
October 28, 2019
(October 25, 2019, 1:30 p.m.) – Under 200 customers in Memphis and Shelby County remain without power after severe storms and an EF-1 tornado Monday morning. Customers are urged to make MLGW aware of their outage by calling 901-544-6500. As crews work to make the biggest impact by restoring m
MLGW leadership to meet with customers
October 24, 2019
Memphis Light, Gas and Water Division will host a Power Hour meeting October 29, from 6 – 7 p.m., at the Hickory Hill Community Center, 3910 Ridgeway Rd.
Public, town-hall style Power Hour meetings give MLGW leadership an opportunity to meet customers and address concerns in person. Custom
MLGW crews find additional damage during restoration efforts
October 23, 2019
Fewer than 3,000 MLGW Customers Remain Without Power
(October 23, 2019, 12 p.m.) – Approximately 2,675 customers in Memphis and Shelby County remain without power after severe storms and an EF-1 tornado Monday morning.
The tornado hit near one of Memphis Light, Gas and
MLGW Crews Will Continue to Work until all Power is Restored
October 22, 2019
5,600 MLGW Customers Remain Without Power
(October 22, 2019, 5 p.m.) – Approximately 5,600 customers in Memphis and Shelby County still remain without power due to severe storms that began early Monday morning. Some areas of Memphis experienced an EF-1 tornado.
The most challenging and
Eighty-five percent of customers impacted have been restored
October 22, 2019
6,500 MLGW Customers Remain Without Power
(October 22, 2019, 12 p.m.) – Approximately 6,500 customers in Memphis and Shelby County still remain without power due to severe storms that began early Monday morning. Some areas of Memphis experienced an EF-1 tornado.
Close to 600 field perso
MLGW gas work to close E. McLemore from Mississippi Boulevard to Krayer Street from Tuesday, October 22 to Thursday, October 24
October 22, 2019
E. McLemore to reopen Thursday at 4 p.m.
A Memphis Light, Gas and Water gas crew will continue working on E. McLemore at Mississippi Boulevard from Tuesday, October 22 to Thursday, October 24. E. McLemore will be closed from Mississippi Boulevard to Krayer Street until 4 p.m. on Thursday.
For
20,000 MLGW Customers Remain Without Power
October 21, 2019
Eighty percent of customers impacted should be restored by midnight
(October 21, 2019, 5 p.m.) – Approximately 20,000 customers in Memphis and Shelby County still remain without power due to the severe storm that began early Monday morning. The 65 mph wind gusts caused si
Unexpected storm impacts approximately 43,000 MLGW Customers
October 21, 2019
Eighty percent of customers impacted should be restored by midnight
(October 21, 2019, 12:00 p.m.) – Approximately 43,000 customers in Memphis and Shelby County experienced outages as a result of an unexpected severe storm that began early Monday morning. The 65 mph wind
MLGW Board Meeting (Oct. 23)
October 18, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 8:30 a.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
E. McLemore to reopen at 4 p.m.
A Memphis Light, Gas and Water gas crew is working on E. McLemore at Mississippi Boulevard today. E. McLemore will be closed from Mississippi Boulevard to Krayer Street until 4 p.m.
For more information on MLGW’s gas improvement projects, visit mlgw.org/g
Teams set to compete in 2019 MLGW A-Blazing Race at U of M
October 18, 2019
Teams will converge on the campus of the University of Memphis on October 25 to compete in the 2019 MLGW A-Blazing Race, a model solar car race competition for students in grades six through 12.
The 2019 A-Blazing Race is part of Engineering Day, or E-Day, an annual open house hosted by the Herf
The PSAT will provide input into MLGW’s Integrated Resource Plan (IRP)
MLGW’s Power Supply Advisory Team (PSAT) will meet on Thursday, October 17 from 10 a.m. to 2 p.m. at the Benjamin L. Hooks Central Library, 3030 Poplar Avenue.
Nelson Bacalao, Senior Consulting Manager of
MLGW Board of Commissioners meeting time change
October 15, 2019
Effective immediately, MLGW Board of Commissioners meetings originally scheduled for 1 p.m. will now be held at 8:30 a.m. Board of Commissioners are typically held the first and third Wednesdays of each month unless otherwise stated.
Remaining dates for 2019 are as follows:
October 23
MLGW celebrates Public Natural Gas Week
October 10, 2019
In addition to Customer Service Week and Public Power Week, Memphis Light, Gas and Water is also taking part in Public Natural Gas Week from October 6 to 12. The annual observance builds awareness about the value of having a community-owned natural gas utility.
There are multiple benefits to pub
MLGW recognizes both Customer Service Week and Public Power Week with a Day of Service
October 8, 2019
Sometimes, our neediest customers are unable to do minor home repairs that could lower their utility bills. To help these customers, MLGW employees will dedicate their time on Oct. 11 from 9 a.m. - 2 p.m. in the Binghampton area to help with caulking and weatherstripping windows and doors, deliveri
MLGW Board Meeting (Oct. 10)
October 7, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
A crew from Memphis Light, Gas and Water Division will begin installing a new gas main on the north side of E. McLemore Avenue just east of Mississippi Blvd. this week.
The westbound lane of E. McLemore will be closed to traffic so MLGW crews can work safely. The lane closure is expected to last
MLGW will perform repairs at Horn Lake Road and Dearborn Street
October 7, 2019
Roads will be closed to through traffic
Memphis Light, Gas and Water crews are repairing a broken water main near the intersection of Horn Lake Road and West Levi Road.
The maintenance will cause road closures between Horn Lake Road and Dearborn Street. Repairs should be completed mid-week.
MLGW’s Retired Employees Association hosts 4K walk on October 12
October 3, 2019
Proceeds to benefit MIFA’s Plus-1 program
oin the Retired Employee Association of Memphis Light, Gas and Water at Shelby Farms near Hyde Lake Pavilion for its first annual 4K walk on Saturday, October 12 at 9 a.m. Proceeds from the walk will go towards Metropolitan Inter-Faith Association&
MLGW Board Meeting (Wed., Sept. 25)
September 23, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW roadwork affecting traffic on East McLemore Avenue and Mississippi Boulevard has been extended
September 18, 2019
Streets to reopen September 27
Due to underground interferences, Memphis Light, Gas and Water gas crews who are installing a gas main at East McLemore Avenue will now reopen the streets two weeks later than planned on September 27.
The installation has caused the closure of East McLemor
The PSAT will provide input on MLGW’s Integrated Resource Plan (IRP)
Memphis Light, Gas and Water Division’s Power Supply Advisory Team (PSAT) will meet on Monday, September 16 from 10 a.m. to 2 p.m. at First Baptist Church - Broad (2835 Broad Ave.).
The 21 member team includes go
MLGW roadwork will affect traffic on Walker Avenue from Lamar Avenue to McLean Boulevard
September 6, 2019
Street to reopen October 31
Memphis Light, Gas and Water gas crews will install a gas main on Walker Avenue starting Monday, September 9.
The installation will cause the closure of Walker Avenue between Lamar Avenue and McLean Boulevard from Monday, September 9 through Thursday, October
MLGW Board Meeting (Sept. 11)
September 5, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW roadwork will affect traffic on East McLemore Avenue and Mississippi Boulevard
September 4, 2019
Streets to reopen September 13
Memphis Light, Gas and Water gas crews will install a gas main at East McLemore Avenue starting Thursday, September 5.
The installation will cause the closure of East McLemore Avenue between Mississippi Boulevard and Krayer Street. In addition, traffic on
MLGW Closed Labor Day
August 27, 2019
Memphis Light, Gas and Water Division offices will be closed Monday, Sept. 2 in observance of Labor Day. Normal business operations will resume Tuesday, Sept. 3.
MLGW is the largest three-service public power utility in the nation, serving more than 431,000 customers in Memphis and Shelby
MLGW maintenance work involving mercaptan
August 26, 2019
The public may smell rotten eggs/sulfur due to natural gas odorant
MLGW will perform maintenance at its Gas Gate Station near Weaver Road south of Holmes Road today. Work began this morning and will last until 5 p.m.
The public in the surrounding areas may smell the mercaptan in the air. Merc
MLGW roadwork continues on Mississippi Boulevard from Race Street to East McLemore Avenue
August 26, 2019
Street to reopen August 30
Memphis Light, Gas and Water gas crews will continue installation of a gas main on Mississippi Boulevard from Race Street to East McLemore Avenue. The road is now set to reopen on August, 30.
The installation will cause the closure of Mississippi Boulevard from East
MLGW roadwork will affect traffic on Mississippi Boulevard from Race Street to East McLemore Avenue
August 20, 2019
Memphis Light, Gas and Water gas crews will install a gas main on Mississippi Boulevard from Race Street to East McLemore Avenue.
The installation will cause the closure of Mississippi Boulevard from East McLemore to Grace Place. The work will take place Wednesday, August 21 through Friday, Augu
MLGW Board Meeting (Aug. 21)
August 19, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
East Raines down to one lane for three weeks
MLGW gas crews will reduce the roadway on East Raines to perform maintenance. Crews are replacing two 6-inch valves on the west side of South Mendenhall. This will affect travel on East Raines near South Mendenhall for approximately three weeks throug
MLGW completes restoration from Tuesday’s storm
August 15, 2019
Nearly 20,000 customers impacted
Memphis Light Gas and Water has completed restoration after nearly 20,000 customers in Memphis and Shelby County were impacted by outages as a result of a storm that moved through late Tuesday night.
MLGW is the largest three-service public power utili
Full restoration expected today
Nearly 20,000 customers in Memphis and Shelby County were impacted by outages as a result of high winds and lightning that moved through late Tuesday night.
Less than 100 customers remain without power. MLGW expects full restoration by Thursday afternoon.
Im
MLGW Wants to Hear from Customers on Tuesday, August 20
August 14, 2019
“Your Power, Your Voice” is from 6-7:30 p.m. at the Hollywood Community Center
Memphis Light, Gas and Water Division invites customers to an open discussion about how MLGW is planning to ensure reliable electricity and low rates by reviewing our power supply options.
The utility i
MLGW will perform gas maintenance at 5150 and 5165 Poplar
August 13, 2019
Memphis Light, Gas and Water Division gas crews will perform maintenance work at 5150 and 5165 Poplar this week. The work will take place from midnight to 6 a.m. until Friday, August 16.
MLGW is the largest three-service public power utility in the nation, serving more than 431,000 custo
The PSAT will provide input on MLGW’s Integrated Resource Plan (IRP)
Memphis Light, Gas and Water Division’s Power Supply Advisory Team (PSAT) will meet for the fourth time on Wednesday, August 14 from 10 a.m. to 2 p.m. at First Baptist Church - Broad (2835 Broad Ave.).
The 21 mem
MLGW observes National Call 811 Day
August 9, 2019
Reminding customers to always call Tennessee811 hotline before digging
BOOM! It’s not a sound you want to hear in your neighborhood. But natural gas explosions have been in the news too much lately, and people have died in Durham, NC, in Newfield, NJ, in Riverside, CA. National Call 811 Da
MLGW launches “Schools In, Germs Out!” campaign
August 9, 2019
In an effort to promote the importance of reducing the spread of germs in schools year-round, Memphis Light, Gas and Water Division announces the “Schools In, Germs Out" Campaign – Powered by MLGW.
From August 12 through September 13, the Division will collect donations of alcoh
Water Main Break Repairs Close North Second Street
August 7, 2019
Street to reopen Monday, August 12
MLGW crews are currently working on a water main break near 1232 N. Second. Second Street will be closed between N. Seventh and Marble until Monday, August 12 for full street repairs.
MLGW is the largest three-service public power utility in the na
MLGW Board Meeting (August 7)
August 1, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Memphis continues its commitment to low rates and great value. Memphis Light, Gas and Water recently completed its annual Comparative Rates Survey comparing Memphis’ combined electric, gas and water utility rates with other comparable cities around the U.S. and select cities abroad. MLGW&rsqu
MLGW will read meters Saturday, August 3
July 31, 2019
To better serve our customers and protect them from being billed for 35 days or more of service, MLGW will read meters Saturday, August 3, 2019.
Meters are typically read once per month on a weekday; occasionally the utility reads meters on Saturdays.
For more information, go to mlgw.co
MLGW issues warning about automated scam calls
July 30, 2019
Memphis Light, Gas and Water Division customers are receiving automated scam calls from a 1-800 phone number requesting customers to call back and make payment to avoid their services being cut off.
While MLGW mails cut-off notices to customers and uses auto-dialers alerting them that pay
2019 Utility Rate Comparison Survey
July 24, 2019
The largest three-service municipal utility system in the nation, MLGW delivers electricity, natural gas and water throughout Memphis and Shelby County. Each year we strive to not only deliver the best possible price, but also the highest quality service. We surveyed 40 cities, including many that
MLGW selects consultant for Integrated Resource Plan
July 22, 2019
(July 22, 2019) MLGW has selected Siemens Industry Incorporated as the consultant for MLGW’s Integrated Resource Plan (IRP).
Following a rigorous bidding and evaluation process and receiving MLGW Board approval, the Memphis City Council unanimously approved the selection.
Siemens is a glo
MLGW Board Meeting (July 24)
July 22, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
July Power Hour to be held in English and Spanish
July 19, 2019
Memphis Light, Gas and Water Division is reaching out to Spanish-speaking customers for this month’s Power Hour meeting. The meeting is set for 6 p.m., Tuesday, July 23 at St. Anne Catholic Church, 706 S. Highland St. The presentation will be available in English and Spanish.
Power H
Decisions made on the other side of the world affect the people of Memphis today and will affect future generations. Learn how and what you can do to ensure a better future for our children and our children's children at the American Association of Blacks in Energy’s (AABE) "Energy M
MLGW Board Meeting (July 10)
July 2, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW Closed Independence Day
June 28, 2019
Memphis Light, Gas and Water Division offices will be closed Thursday, July 4 in observance of Independence Day. Normal business operations will resume Friday, July 5.
MLGW Gas Work will Close Appling Farms Road
June 21, 2019
Work begins Monday, June 24 and ends Friday, June 28
In conjunction with the City of Memphis Sewer project, MLGW will be relocating a natural gas transmission main near 6855 Appling Farms Parkway, approximately 350 feet east of Whitten Road beginning Monday, June 24.
Appling Farms Parkway wil
Wednesday night storms affect nearly 40,000 customers
June 20, 2019
Fewer than 11,000 currently without power
(June 20, 2019, 6 p.m.) – Nearly 40,000 customers in Memphis and Shelby County experienced outages as a result of a storm producing wind gusts up to 67 mph that moved through late Wednesday night. Significant damage was caused by trees
Tonight’s MLGW Open House and Power Hour Canceled
June 20, 2019
Memphis Light, Gas and Water has canceled its Open House and Power Hour event, scheduled for this evening from 5-7 p.m. at the MLGW Administration Building, 220 S. Main, to focus on power restoration efforts.
The event will be rescheduled for a later date.
Wednesday night storms affect nearly 40,000 customers
June 20, 2019
Fewer than 18,000 currently without power
Nearly 40,000 customers in Memphis and Shelby County experienced outages as a result of the storm that moved through late Wednesday night.
Fewer than 18,000 customers are still without power. Outages are widespread throughout She
MLGW Open House and Power Hour
June 19, 2019
Memphis Light, Gas and Water invites customers to its Administration Building, 220 S. Main St. on Thursday, June 20 for Power Hour.
Parking in the Beale Street Landing garage, 246 S. Front Street is free of charge with an MLGW-validated ticket stub.
From 5 – 6 p.m., utility employe
MLGW Board Meeting (June 19)
June 17, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW reached a milestone with funds from the Share the Pennies program. Since MLGW kicked off its newly expanded weatherization program in 2018, more than $1 million has been collected.
“As Memphis celebrates its 200th birthday, we’re grateful to be celebrating the work completed on
MLGW water pumping station back online
June 7, 2019
MLGW’s Morton Water Pumping Station is back online following maintenance.
Morton Water Pumping Station is located at 3150 Hawkins Mills and provides service to customers in Raleigh and northern Shelby County.
MLGW is the largest three-service public power utility in the na
The PSAT will provide input on MLGW’s Integrated Resource Plan (IRP)
MLGW’s Power Supply Advisory Team (PSAT) will meet for the third time on Thursday, June 6 from 10 a.m. to 2 p.m. at The Benjamin L. Hooks Central Library, 3030 Poplar Avenue.
Sue Kelly, American Public Powe
MLGW Board Meeting (June 5)
May 30, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW crews to fix water main break on Hawkins Mill
May 28, 2019
Road closed between New Allen and Point Church for approximately four days
MLGW will close Hawkins Mill Road to local traffic between New Allen and Point Church beginning this afternoon due to a water main break on Hawkins Mill, west of New Allen. Motorists can use Egypt Central as an alternate
My Account Payment Method Info
May 24, 2019
Some customers who pay their bills online as a ATM/Debit Card payment method may have received a message that says “The transaction has been declined. Please contact customer service for assistance."
If you received this message, you will need to change your payment method to be proce
MLGW Closed Memorial Day
May 22, 2019
Memphis Light, Gas and Water Division offices will be closed Monday, May 27 in observance of Memorial Day. Normal business operations will resume Tuesday, May 28.
MLGW is the largest three-service public power utility in the nation, serving more than 431,000 customers in Memphis and Shelby
Power restored across Memphis and Shelby County
May 21, 2019
Power has been restored to Memphis Light, Gas and Water customers affected by the May 18 storm.
Damaging wind and heavy rain lead to downed trees and utility poles. MLGW recorded 40,575 power interruptions as a result of the severe weather with 27,000 customers impacted.
Division
MLGW crews tackling smaller individual outages
May 20, 2019
1,092 currently without power - Full restoration expected Tuesday
(May 20, 2019-11:30 a.m.) – Power has been restored to the majority of MLGW customers who were affected by severe weather Saturday. There are still trees, wires and poles down throughout Memphis and Shelby County.
T
MLGW focusing on restoring individual outages
May 19, 2019
4,254 currently without power - Full restoration expected Tuesday
(May 19, 2019-6 p.m.) – Power has been restored to the majority of MLGW customers who were affected by severe weather Saturday. There are trees, wires and poles down throughout Memphis and Shelby County.
40,575 customer i
12,730 currently without power - Full restoration expected Tuesday
Heavy rain and 59 mph winds moved into the Memphis and Shelby County area shortly after 8 p.m. Saturday evening knocking down utility poles and toppling trees, resulting in outages. Severe weather continued throughout the night.
More than 15,000 without power during height of storm
Evidentiary hearing in Water Rights Case (Mississippi v. Tennessee) set for May 20 in Nashville
May 17, 2019
The hearing is expected to last one or two weeks
In 2014, the State of Mississippi filed suit in the U.S. Supreme Court against the City of Memphis, Memphis Light, Gas & Water Division, and the State of Tennessee over the rights of the respective states to groundwater in the Memphis Sand Aqu
MLGW Board Meeting (Wednesday, May 15)
May 13, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
The PSAT will provide input on MLGW’s Integrated Resource Plan (IRP)
MLGW’s Power Supply Advisory Team (PSAT) will meet for the second time on Thursday, May 16 from 10 a.m. to 1 p.m. at The Whitehaven Community Center, 4318 Graceland Dr.
John Thomas, Chief Financial Officer
Memphis Light, Gas and Water Division hosts its next Power Hour meeting at the Raleigh Community Center, 3678 Powers Rd., Tuesday, May 14 at 6 p.m.
MLGW is scheduling a Power Hour meeting each month in different Memphis and Shelby County neighborhoods. Division management will discuss the
Expect delays Tuesday, May 7 to Wednesday, May 8
MLGW crews will close some lanes on Union Avenue for transformer maintenance at the University of Tennessee Health Science Center. This will affect travel on Union between I-240 and Manassas starting Tuesday, May 7 and ending Wednesday, May 8. The
MLGW 2018 Water Quality Report available online
May 3, 2019
The Memphis Light, Gas and Water Division 2018 Water Quality Report is available on MLGW’s website. Customers can view the 2018 Water Quality Report online at mlgw.com/waterquality. The report is available in English and Spanish.
Customers can also request a paper copy of the report by cal
The PSAT will provide input on MLGW’s Integrated Resource Plan (IRP)
MLGW’s Power Supply Advisory Team (PSAT) will meet for the first time on Tuesday, April 30 from 10 a.m. to 2 p.m. at MLGW’s Administrative Building, 220 S. Main.
The meeting will focus on orientation;
MLGW Board Meeting (May 1)
April 24, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Green Dot scam alert
April 16, 2019
Memphis Light, Gas and Water Division has received reports of scammers spoofing MLGW's number to call and demand customers buy a Green Dot card or have utility service disconnected.
While MLGW mails cut-o
MLGW Closed Good Friday
April 15, 2019
Memphis Light, Gas and Water Division offices will be closed April 19 in observance of Good Friday. Normal business operations resume Monday, April 22.
MLGW is the largest three-service public power utility in the nation, serving more than 431,000 customers in Memphis and Shelby County.
MLGW Board Meeting (April 17)
April 15, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW accepting proposals for an Integrated Resource Plan
April 8, 2019
MLGW released a Request for Proposal (RFP) for an Integrated Resource Plan (IRP) to accurately determine the most viable options should the utility elect to procure electricity from sources other than TVA. MLGW has extended invitations to qualified firms to assist in developing the IRP which will i
April is Safe Digging Month
April 5, 2019
This April marks the 12th annual National Safe Digging Month, reminding residents to always call 811 before starting any digging project. National Safe Digging Month is formally recognized by the U.S. House of Representatives and Senate and has traditionally earned the support from nearly every sta
Installation of new water main will close a portion of Pleasant Ridge Road near Austin Peay Highway until Monday, April 15
April 5, 2019
A portion of Pleasant Ridge Road east of the intersection of Austin Peay Highway (State Route 14) will remain closed temporarily to all traffic (24 hours a day) until April 15. MLGW crews are installing a new water main as part of the TDOT Austin Peay Highway widening project. Construction will tak
Memphis Light, Gas and Water is planning a series of public meetings which will be held around Memphis and Shelby County. The first “Power Hour” meeting will be hosted by Lindenwood Christian Church, 2400 Union Ave. on Tuesday, April 9 at 6 p.m.
Each Power Hour will address com
MLGW to perform gas maintenance involving mercaptan
April 2, 2019
Public may smell a sulfuric odor this morning
An MLGW gas inspector/contractor will be performing maintenance on a 12 inch landfill main in the area of Lamar north of Holmes Road. This planned work will require gas to be vented into the atmosphere to purge the gas main. This routine work will be
MLGW Closed Dr. Martin Luther King Jr. Memorial Day
April 1, 2019
Memphis Light, Gas and Water Division offices will be closed Thursday, April 4 in observance of Dr. Martin Luther King Jr. Memorial Day. Normal business operations resume Friday, April 5.
MLGW is the largest three-service public power utility in the nation, serving more than 431,000 cust
Memphis Light, Gas and Water is scheduled to start construction on four cast iron replacement projects in Midtown and Downtown starting Monday, April 1.
Neighborhoods affected are: Peabody from Kimbrough Pl. to Belvedere Blvd.; McLemore Ave. from Florida St. to Texas St.; Walker Ave. from
MLGW Board Meeting (April 3)
April 1, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW and TVA are hosting six EnergySmart workshops to help customers understand and manage their energy usage, which will help lower their energy consumption. Light refreshments will be provided and attendees will receive an energy kit.
Tuesday, March 26 – 5:30 -7 p.m.
Hickory Hil
MLGW Celebrates Natural Gas Utility Workers’ Day March 18
March 18, 2019
Memphis Light, Gas and Water and other natural gas utilities will observe national Natural Gas Utility Workers’ Day on Monday, March 18. It’s a day when communities such as Memphis and Shelby County offer recognition and gratitude to employees who work to provide natural gas service saf
MLGW Board Meeting (March 20)
March 18, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
N. Parkway and N. McLean gas main replacement ending
March 12, 2019
Memphis Light, Gas and Water is wrapping up a gas main replacement project that began in 2018. This week, gas construction and maintenance crews are working at
the intersection of N. Parkway and N. McLean. Work will affect the westbound lane of N. Parkway.
This ends the final phase of the cast
Installation of new water main will close a portion of Pleasant Ridge Road near Austin Peay Highway for up to four weeks
March 8, 2019
A portion of Pleasant Ridge Road east of the intersection of Austin Peay Highway (State Route 14) will close temporarily to all traffic for up to four weeks (24 hours a day) from March 11 - April 5.
MLGW crews will install a new water main as part of the TDOT Austin Peay Highway widening
MLGW Board Meeting (March 6)
March 4, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Memphis City Council approves water rate increase
February 20, 2019
The Memphis City Council approved an increase in water rates Tuesday night. The increase takes effect March 2019 and will be in place through February next year. MLGW customers will see their water bills increase an average of 45 cents per month.
The measure will raise roughly $2.5 million
MLGW Board Meeting (February 20)
February 15, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Scam calls target MLGW customers
February 14, 2019
Memphis Light, Gas and Water has received reports of two types of scam phone calls to customers. One customer reports a scammer telling them to dial an 800 number to make payment or they would be disconnected. Upon calling the toll-free number, the customer got an automated message stating they had
MLGW launches new mobile-friendly website
February 11, 2019
MLGW launched its new website (mlgw.com) over the weekend. The website’s redesign focused on research of current market trends, various studies and customer feedback which emphasized functionality, layout and access to social media channels.
Most importantly, after research showed that mor
MLGW holds several town hall meetings to educate residents
February 9, 2019
MMemphis Light, Gas and Water will be holding several town hall meetings beginning Monday, February 11 through Friday, February 15. These meetings are open to the public and will provide customers the opportunity to receive information about power outages, infrastructure updates, and proposed rate
MLGW water leak repair will affect traffic near Poplar and Reese
February 5, 2019
MLGW will repair a water leak late Wednesday night, Feb. 6, at 3381 Poplar Ave. (at Reese).
MLGW will close the two right lanes going eastbound at 11 p.m. to repair the leak overnight. Lanes will re-open at 7 a.m. on Thursday, Feb. 7.
MLGW is the largest three-service public power utili
MLGW Board Meeting (February 6)
February 4, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW Board Meeting (February 1)
January 30, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW Board Meeting (January 23)
January 22, 2019
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW gas crews working on North Parkway at Center Drive and South Yates at Shady Grove
January 15, 2019
MLGW gas crews will begin maintenance in the south bound lane of South Yates Road at Shady Grove Road starting Tuesday, Jan. 15. Work should end Friday, Jan. 18.
Crews will begin maintenance at 10 p.m. and end at6 a.m. daily.
MLGW crews are also installing a gas main across the west bound lan
100 Space Heaters, 100 Electric Blankets Available for Qualified Applicants
MLGW is once again teaming up with the Neighborhood Christian Centers to assist qualified low-income seniors and disabled residents of Shelby County through the Power of Warmth Program. The MLGW program provides
MLGW Will Assist Furloughed Government Employees
January 11, 2019
Memphis Light, Gas and Water is offering assistance to furloughed government employees by enacting our Hardship Policy for eligible customers.
Under this policy, furloughed employees experiencing temporary, financial hardship are able to make payment arrangements which can prevent an inter
MLGW will read meters Saturday, January 12
January 8, 2019
To better serve our customers and protect them from being billed for 35 days or more of service, MLGW will read meters Saturday, Jan. 12, 2019. Meters are typically read once per month on a weekday; occasionally the utility reads meters on Saturdays. For more information, go to mlgw.com or call 544
100 Space Heaters, 100 Electric Blankets Available for Qualified Applicants
MLGW is once again teaming up with the Neighborhood Christian Centers to assist qualified low-income seniors and disabled residents of Shelby County through the Power of Warmth Program. The MLGW program provides sp
Memphis, TN 38103