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News Releases
MLGW Board Meeting
December 28, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Utility scammers targeting small business owners
December 17, 2018
Memphis Light, Gas and Water Division has received a report of a scam call to a company (a restaurant) regarding a past due payment and the need to make a payment at Dollar Tree (or Family Dollar) to prevent disconnection.
While MLGW mails cut-off notices to customers and uses auto-dialers alert
MLGW Board Meeting
December 14, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW will read meters on Saturday December, 15
December 14, 2018
To better serve our customers and protect them from being billed for 35 days or more of service, we will read meters on Saturday December 15, 2018.
Meters are typically read once per month during the week day. However, MLGW occasionally reads meters on Saturdays. We will be reading meters for Cy
MLGW’s Holiday Bill Break begins December 15
December 12, 2018
MLGW's Holiday Bill Break, now in its eighth consecutive year, ensures that no residential customers are cut off from December 15 to January 14 if they have an unpaid balance of $399.99 or less (except in cases of diversion, safety hazards or default on special payment plans).
MLGW's Win
MLGW Customers May Notice Sulfuric Odor
December 12, 2018
Scheduled maintenance involves odorant called mercaptan
MLGW will be performing maintenance at its Seward Gate Station, 1303 Seward Road, Wednesday, Dec. 12. Work is scheduled to begin at 9 a.m. and is expected to last five hours.
MLGW customers in the area may smell mercaptan during sc
MLGW Board Meeting
December 3, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Rusty Water Info
November 18, 2018
Early Sunday morning, MLGW had an equipment issue at our Mallory Pumping Station which resulted in some of our customers experiencing water quality issues. This has caused some reddish/brownish water in our water distribution system. We have isolated the issue. Customers who are experiencing
MLGW online billing changes start Sunday, Nov. 18
November 16, 2018
About 73,000 customers who pay their utility bills online utilizing a checking or savings account will be affected by a new change in MLGW’s billing system. The change starts Sunday, Nov. 18.
Customers making a one-time payment must select if their funds are being processed from eith
MLGW Board Meeting
November 15, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW Exceeds Goals for Liquefied Natural Gas Sales
November 14, 2018
MLGW surpassed its goal of $5 million in liquefied natural gas sales revenue this year. As of November 1, LNG sales reached $5.5 million with year-end projections on pace to hit $6 million. On average, MLGW sells about 900,000 gallons of LNG per month.
“This helps keep our utility rates lo
As winter approaches, MLGW wants to ensure uninterrupted service to its senior (60+) and disabled customers.
The Winter Moratorium program has been in place for over two decades and prevents cutoffs for registered customers during the months of December, January and February.
Part
MLGW Board Meeting
November 5, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW street repair project date extended until the end of next week
November 2, 2018
Memphis Light, Gas and Water crews are continuing water main leak repairs and are working as quickly and safely as possible to get the road back open between Raines Road and 3961 Pilot Drive (near Swift Transportation).
If the weather allows, repairs are anticipated to be completed by the
A Memphis Light, Gas and Water crew will close all eastbound lanes of traffic at 3923 Macon Road from Maria Street to Graham Street for major repairs from a split water main leak.
The area will be closed for an estimated 10 hours or until the repair work is finished. Motorists are
A Memphis Light, Gas and Water crew will close the area between Raines Road and 3961 Pilot Drive, (near Swift Transportation) to make extensive street repairs from a water main leak.
The area will be closed until Monday morning, November 5. Motorists are advised to use an alternate
MLGW to perform maintenance involving mercaptan
October 29, 2018
Public may smell a sulfuric odor at some point today
MLGW crews will be performing maintenance on a gas main in the area of Navy Rd. and Raleigh Millington Rd. This planned work will require some natural gas to be vented into the atmosphere to purge the line. This routine work
MLGW is once again hosting its Annual “A-Blazing Race” on Friday, October 19, 2018 at the University of Memphis Herff College of Engineering located at the corner of Zach Curlin Street and Norriswood Avenue. The A-Blazing Race promotes MLGW’s interest in solar energy and engages y
MLGW underground electrical project will last through June 2019
October 15, 2018
Memphis Light Gas and Water has begun an underground Electrical Retrofit project that will affect some streets and cause occasional power outages in certain areas. The work will affect residents at three locations: Blacksmith Drive, Circle Road and Braden Drive which are located in the Northaven ar
MLGW Board Meeting Schedule/Agenda - Oct. 17
October 15, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW crews headed to Florida for hurricane aid
October 11, 2018
MLGW crews are preparing to assist with disaster relief in Florida in the aftermath of Hurricane Michael. Two crews are leaving Friday, October 12 for Tallahassee, Florida, to help with restoration efforts. They will leave MLGW’s North Service Center (1060 Tupelo) at 6 a.m.
Hur
MLGW Recognizes Public Power Week Oct. 7-13
October 5, 2018
Public power utilities across the U.S. celebrate Public Power Week the first full week of October every year.
Memphis Light, Gas and Water is among the 2,011 community-owned utility companies and a proud member of the American Public Power Association. Collectively, the APPA reports that i
MLGW helps customers with minor, energy-saving home repairs to observe Customer Service Week
September 28, 2018
A team of more than 100 MLGW volunteers will caulk and weather strip windows and doors on Oct. 4 at the homes of customers who often can’t afford such repairs. On Thursday, Oct. 4, MLGW will work with 20 pre-selected homes in the Riverview/Kansas area for minor, energysaving home repairs. MLG
MLGW Board Meeting
October 1, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Excel TSD to Perform Maintenance Involving Mercaptan
September 20, 2018
Public may smell a sulfuric odor in the air
Memphis waste management service, Excel TSD, will perform routine maintenance involving mercaptan on Thursday, September 20, on President’s Island.
Mercaptan is a strong chemical odorant that MLGW adds to natural gas to give it the rotten egg/
MLGW crews not needed in North Carolina for storm relief
September 14, 2018
MLGW crews were geared up to assist with disaster relief in North Carolina in the aftermath of Hurricane Florence. Two crews were set to leave September 15 for New Bern, N.C. to help North Carolina Electric.
The mayor of New Bern has expressed his sincere appreciation and thanks but says t
MLGW crews headed to North Carolina for hurricane aid
September 14, 2018
MLGW crews are gearing up to assist with disaster relief in North Carolina in the aftermath of Hurricane Florence. Two crews are leaving September 15 for New Bern, N.C. to help North Carolina Electric. They will leave MLGW’s North Service Center (1060 Tupelo) at 5 a.m., Saturday.
Hurricane
MLGW Board Meeting
September 14, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW crews working on Poplar Avenue near Reddoch Cove this week
September 11, 2018
MLGW gas crews will be working on Poplar Avenue near Reddoch Cove (two blocks from South Yates Road), 10 p.m. to 6 a.m., through Friday, performing maintenance work.
Drivers are advised to use caution as maintenance crews will be working at the eastbound curb lane on Poplar Avenue.
MLGW is th
We all can help with the ‘necessities’ campaign
September 10, 2018
Tampon and pads are a necessity and not a luxury for young ladies as they grow into womanhood. Many girls, as young as 11 are missing school in Shelby County because they do not have the proper ‘necessities’ but working together, we can help these girls get back in school with the confi
Equipment failure causes outages in Downtown Memphis
September 9, 2018
Shortly after 10 a.m. today, MLGW experienced an equipment failure within its electrical system affecting several substations in Downtown Memphis.
Approximately 15,000 customers were affected by power outages due to this failure.
Customers affected are located in north Memphis, north dow
MLGW Board Meeting
August 30, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administra
MLGW continues gas line replacement in the Midtown area
August 29, 2018
MLGW is installing a new gas system in the Midtown area on Peabody Ave., from Bellevue to Kimbrough. This $1.1 million underground project began on June 11 and will continue until February 2019.
The installation is a part of MLGW’s 30-year Cast Iron Replacement Program.
Ther
MLGW to perform maintenance involving natural gas
August 27, 2018
Public may smell a sulfuric odor on Tuesday and Wednesday of this week.
MLGW will be performing routine maintenance on a gas main just north of Southern and just east of East Parkway. This planned work will require some natural gas to be vented to the atmosphere to purge the line. Th
MLGW to perform maintenance involving mercaptan
August 21, 2018
Public may smell a sulfuric odor on Tuesday
MLGW will be performing maintenance on a gas main in the area of Airways and I-240 near the NonConnah creek. This planned replacement work will require some natural gas to be vented to the atmosphere to purge the line. This routine work wil
MLGW Board Meeting: Wednesday August 22, 2018
August 17, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administra
MLGW and TVA partner to give back at local food bank
August 15, 2018
MLGW and TVA are showing their commitment to giving back to the Mid-South community. On Wednesday, August 15 at 1 p.m., employees from the two organizations will sort through canned food donations and prepare boxes for needy families at the Mid-South Food Bank’s Perkins warehouse, 3834 Knight
MLGW promotes National Call 811 Day
August 9, 2018
Encouraging customers to call Tennessee811 hotline before digging
Some numbers you should know by heart. “811” is one of them. National 811 Day is August 11 (8/11) and reminds the public that you should call 811 before you or your contractor start any digging or construction pr
MLGW Board Meeting: Wednesday August 8, 2018
August 6, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administra
Pilot Safety Inspection Program Begins August 6
August 2, 2018
To ensure gas appliance safety, MLGW offers Pilot Safety Inspections through February 28, 2019. Customers are encouraged to begin scheduling appointments on August 8. Inspection appointments during the month of September are free. After September 30, inspections incur a $55 fee which covers up to t
MLGW is warning customers about a new telephone payment scam involving caller ID spoofing and MoneyPak cards. Crooks threaten to turn off utility service, telling small business owners and individuals to purchase a MoneyPak card and to call 888-458-8819 to make an immediate payment. Calling that nu
MLGW Board Meeting Schedule/Agenda - Wednesday, July 25
July 19, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administra
MLGW continues climb in J.D. Power Survey
July 19, 2018
For the second consecutive year, Memphis Light, Gas and Water Division posted gains in the annual J.D. Power & Associates Electric Utility Residential Customer Satisfaction Survey. The utility climbed 18 points to best its highest ranking in ten years with a 2018 score of 684.
MLGW President
A Memphis Light Gas and Water Gas Distribution crew will close the east bound curb lane on the south side of Poplar Avenue and Estate Drive tonight.
The area will be closed from 11 p.m. to 6 a.m. Thursday to perform gas maintenance work. Motorists are advised to use an alternate route.
MLGW i
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administra
MLGW Implementing New Security Measures on July 10
July 5, 2018
Visitors and customers will be subject to new security measures, utilizing metal detectors and hand-held devices, at Memphis Light, Gas and Water Division five community offices, the David F. Hansen Administration Building on Main Street and Joyce M. Blackmon Training Center on Raleigh LaGrange Roa
Memphis Light, Gas and Water’s Gas Distribution has begun a construction project on Channel 3 Drive and Kansas Street that will be completed by late September 2018.
The following areas will be closed; Channel 3 Drive and Kansas Street south of West Carolina Avenue to Georgia Avenue.
The
Memphis Light, Gas and Water will implement its Hazardous Weather Conditions Program effective Thursday, June 28 at 8:30 a.m.
With a minimum payment of $250 plus applicable fees, residential customers can re-establish or avoid disconnection of services by entering into a PrePay agreement or Defe
MLGW restores power to more than 30,000
June 25, 2018
Approximately 4,600 remain without power
(June 25, 2018- 3:30 p.m.) More than 30,000 customers have been restored since storms rolled through Memphis and Shelby County and knocked-out power to 35,000 MLGW customers this weekend. Currently, about 4,600 customers are without service.
The
MLGW will continue restoration efforts into the evening
June 24, 2018
Approximately 10,000 remain without power
(June 24, 2018- 5:30 p.m.) MLGW crews will continue restoration efforts this evening and overnight. Early Sunday morning storms caused additional outages and stormy weather is predicted for this this evening and could slow down restoration efforts.
Mo
(June 24, 2018- 8:30 a.m.) MLGW crews will continue restoration efforts today. Overnight storms caused additional outages and predicted stormy weather later today will slow down restoration efforts.
More than 23,000 customers have been restored since the initial storm Saturday morning, but some
Storm restoration efforts continue into the evening
June 24, 2018
Extensive damage to electric system; Almost half restored
(June 23, 2018- 5 p.m.) MLGW crews continue restoration efforts after storms moved through Shelby County Saturday morning. This morning’s storm caused extensive damage to our electric system. Consequently, almost 35,000 customers lo
(June 23, 2018- 12:30 p.m.)
Morning storms moved through MLGW’s service territory Saturday causing extensive damage to our electric system. Consequently, almost 35,000 customers lost power.
MLGW crews are presently conducting damage assessment in conjunction with restor
Water main break causes lane closures on Poplar Ave.
June 22, 2018
A water main break on Poplar Ave., eastbound between Lafayette and Holmes in front of East High School has caused lane closures this afternoon. Traffic is down to one lane.
Drivers are urged to use caution and take an alternative route to avoid traffic delays. Traffic may be affected until
MLGW to Perform Maintenance Involving Mercaptan
June 21, 2018
Public may smell a sulfuric odor in the air
MLGW will be performing routine maintenance at two locations today involving mercaptan: Ridgeway, just north of Bill Morris Pkwy that began around 8 a.m.; and Outland Rd, just north of E. Raines beginning around 10 a.m. Both projects could last u
Memphis continues its commitment to low rates and great value. This is the sixth year Memphis Light, Gas and Water has earned the top spot for having the lowest combined typical winter residential bill among selected cities across the country.
Last year, a typical winter residential bill was $25
MLGW Board Meeting Schedule/Agenda - Thurs., June 21
June 18, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administra
Memphis Light, Gas and Water will temporarily shut down Ayers from Poplar to Mosby one night each week for a water service installation project. The work is scheduled to begin June 18–23, from 11:00 p.m. to 7:00 a.m.
Barricades will be set up along the corridor of Ayers between Popla
Share the Pennies Application Intake Opens June 19
June 12, 2018
Online-only applications accepted for weatherization program
Homeowners who need attic insulation, broken window replacements, HVAC, water heater and other repairs to make their homes more energy efficient, are encouraged to apply for MLGW and MIFA’s Share the Pennies Home Weatheriza
Since 2013, Memphis has earned the top spot for having the lowest combined typical winter residential bill among selected cities across the country.
The largest three-service municipal utility system in the nation, MLGW delivers electricity, natural gas and water throughout Memphis and Shelby Co
MLGW to Perform Maintenance Involving Mercaptan
June 7, 2018
Public may smell a sulfuric odor in the air
MLGW will be performing routine maintenance involving mercaptan at a few natural gas facilities today, June 7, around 11 a.m.
The planned work areas are west of Airways Blvd, north of the TN/MS state line, east of Weaver Rd just south of Holme
MLGW Board Meeting Schedule/Agenda - Wed., June 6
May 30, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin
Memphis Light Gas and Water will be working in three areas across the city for construction projects that will begin Tuesday, May 29, through the end of August 2018.
The first area will be Allenby Road from Farmington Road to Westfair Circle. The second project will be Georgia Avenue and Hernand
MLGW to Perform Gas Construction Involving Mercaptan between Shady Grove and Quince Road
May 23, 2018
MLGW will be working on a gas main replacement job beginning at 6:30 am on Thursday, May 24, 2018. The work will take place in a general area just west of I-240 between the boundaries of Shady Grove and Quince.
This planned replacement work will require some natural gas to be vented into t
MLGW to Perform Maintenance Involving Mercaptan
May 21, 2018
Public may smell a sulfuric odor on Monday, 5/21/2018
This morning, MLGW will be replacing a gas main along the Poplar corridor, south of Park. This planned replacement work will last a few hours and requires some natural gas to be vented to the atmosphere to purge the line. This routine work wi
Memphis Light, Gas and Water Division has received reports of scam calls
targeting non-profit organizations and small businesses. The scammers are calling from 844-766-
8418 and threaten to disconnect services if payment isn’t made.
While MLGW mails cut-off notices to customers and uses
MLGW to perform maintenance involving Mercaptan
May 15, 2018
Public may smell a sulfuric odor this morning.
MLGW will be performing routine maintenance at its Outland Gas Gate station in the area south of Winchester, east of Lamar. This routine work is currently ongoing and will last until noon today.
This controlled, temporary rele
MLGW Board Meeting Schedule/Agenda - Wed., May 16
May 11, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin
MLGW to close Intersection Overnight at Highland and Walnut Grove for Gas Main Work Monday, May 7, 2018
May 7, 2018
Memphis Light Gas and Water will close the intersection of Highland Street and Walnut Grove Road tonight May 7, from 10 p.m. until 6 a.m., Tuesday morning.
The closure is necessary to install a new gas main. Motorists are advised to use an alternate route.
MLGW is the largest thre
MLGW donates air conditioners and hosts Senior Services Expo: 225 units for low-income seniors
May 7, 2018
Memphis Light, Gas and Water Division and Neighborhood Christian Center are teaming up once again to “Play It Cool.” The annual initiative provides window airconditioning units to qualified low-income seniors and disabled residents of Shelby County. Neighborhood Christian Center will ho
MLGW has several gas cast iron replacement projects planned for the summer months.
MLGW’s Gas Construction and Maintenance area began work on Thomas Street (Highway 51) from Firestone to Plum Avenue for cast iron replacement this week. This project is expected to be completed by August.
MLGW 2017 Water Quality Report Available Online
May 3, 2018
The Memphis Light, Gas and Water Division 2017 Water Quality Report is available online on MLGW’s website. Customers can view the 2017 Water Quality Report online at mlgw.com/waterquality.
Customers can also request a paper copy of the report by calling (901) 320-3950 or emailing corpcomm@
MLGW to perform maintenance involving Mercaptan
May 2, 2018
Public may smell a sulfuric odor today
MLGW is performing routine maintenance at its Germantown Gate station on the west side of Germantown Parkway just south of Rockcreek Parkway involving Mercaptan beginning around 9 a.m. and lasting until approximately 3 p.m.
Mercaptan is the same ch
MLGW is currently working to clear an accident that has all northbound traffic lanes blocked from Hwy 51 to Fite Road. The accident happened at approximately 10:30 a.m. when an MLGW dump truck filled with gravel flipped over on its side.
There were no other vehicles involved and there are no inj
MLGW Board Meeting Schedule/Agenda - Wed., May 2
April 27, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin
Memphis Light, Gas and Water Division will close all westbound travel lanes between Galloway and Deloach at 3850 Poplar for the remainder of today, April 25.
This closure is necessary to perform a water main repair. Motorists are encouraged to take an alternate route while work is continues.
Three minority high school students are set to receive funding for college from the Tennessee Chapter of the American Association of Blacks in Energy (AABE). The local chapter will award a total of $7,500 in scholarships at a reception dinner on Friday, April 20, 5 p.m. at Southwest Tennessee Commu
MLGW to hold Gas Safety Awareness Day April 13 at Lowe’s Stores, part of National Safe Digging Month
April 12, 2018
Memphis Light, Gas and Water will team up with Lowe’s Home Improvement Stores in Memphis and Shelby County to promote natural gas safety awareness and “Call 811 Before You Dig” on Friday, April 13, from 9 a.m. to 3 p.m. The natural gas safety day is part of National Safe Digging
MLGW Board Meeting Schedule/Agenda - Wed., April 18
April 12, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin
Exceleron Software has selected Memphis as the site of its 9th annual Exceleron Users Conference, April 29 through May 1. Memphis Light, Gas, and Water (MLGW), which relies on Exceleron’s MyUsage platform to offer prepay accounts, will be the host utility.
Utility representatives, sponsors
MLGW Observes 50 Seconds of Silence
April 2, 2018
Memphis Light, Gas and Water will observe 50 Seconds of Silence on Tuesday, April 3, to honor the life and legacy of Dr. Martin Luther King Jr. At 11:30 a.m., employees will gather at the Administration Building, 220 S. Main, on the Second Street entrance steps, for prayer led by Dr. James Netters,
MLGW Board Meeting Schedule/Agenda - Thurs., April 5
March 29, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin
The Tennessee Valley Authority announced plans to invest in the new Share the Pennies Home Weatherization Program for low income residents in Memphis and Shelby County. The program is sponsored by Memphis Light, Gas and Water and Metropolitan Inter-Faith Association (MIFA).
TVA’s s
A recent national survey was conducted by Austin Water for bill and rate comparisons in selected U.S. Cities. MLGW ranked among the lowest in three categories; Residential –Combined, Commercial Class-Water and Commercial Class-Wastewater only.
MLGW ranked first in the total monthly combi
Swearing-In Ceremony for J.T. Young
March 19, 2018
Mayor Jim Strickland will conduct the official swearing-in of J.T. Young on Tuesday, March 20 at 11:30 a.m. in the Board Room of the MLGW Administration Building located at 220 S. Main.
Young became President and CEO of Memphis Light, Gas and Water on Monday, March 19.
The ceremony will be st
MLGW welcomes new President and CEO J.T. Young
March 19, 2018
President and CEO J.T. Young joined MLGW in 2018 and is the 11th President to lead the utility. Young’s diverse utility experience includes customer service, marketing, sales, risk management, information technology, finance and supply chain management. Immediately prior to assuming hi
MLGW Board Meeting Schedule/Agenda - Wed., March 21
March 16, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin
MLGW Warns Customers of Potential Green Dot Scam
March 14, 2018
Memphis Light, Gas and Water is again warning customers about a scam involving utility payments. Customers have reported receiving calls from representatives claiming to be MLGW. The caller requests a payment from the customer and threatens to disconnect services. The caller ID shows MLGW’s C
MLGW Board Meeting Schedule/Agenda - Wed., March 7
March 5, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin
MLGW Board Meeting Schedule/Agenda - Wed., Feb. 21
February 19, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin
The Tennessee Chapter of the American Association of Blacks in Energy (AABE) will host an Energy Matters Black History forum entitled Preparing for Future Jobs in Energy and Automation on Friday, Feb. 9, 8:30 a.m. at Southwest Tennessee Community College’s Farris Auditorium, 5983 Macon Road.
MLGW Warns Commercial Customers about Scammer Calls
February 6, 2018
Memphis Light, Gas and Water Division is once again warning commercial customers about spoof calls from scammers who are claiming to be MLGW representatives.
Scammers have spoofed the number for MLGW’s Commercial Resource Center, 901-528-4270, as well as the CRC’s voice greeting, a
MLGW Board Meeting Schedule/Agenda - Wed., Feb. 7
January 31, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin
MLGW Board Meeting Schedule/Agenda - Wed., Jan. 24
January 22, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin
MLGW Phone Carrier Issues Resolved
January 17, 2018
MLGW phone carrier issues experienced on Tuesday evening have been resolved. Emergency lines are fully operational. Customers with emergencies can resume calling MLGW’s emergency line at 901-528-4465.
Emergencies are considered to be gas leaks, downed electrical lines, burst water pi
TVA Issues Power Supply Alert
January 16, 2018
Tennessee Valley Authority has initiated its Electric Load Curtailment Plan (ELCP) Step 20 of the TVA/TVPPA Emergency Load Curtailment Program, starting at 3 p.m. today. Artic cold temperatures have moved into the service territory with temperatures reaching the teens and with wind chills below zer
MLGW Phone Carrier Issues
January 16, 2018
MLGW is experiencing problems with its phone carrier. This problem has caused our emergency lines to be down. Until the issue is resolved, customers are to call 901-213-1365 for emergencies.
MLGW Prepared for Possible Snow, Icy Conditions
January 11, 2018
With the strong possibility of ice and sleet accumulation in the Memphis and Shelby County area starting early Friday morning, MLGW is taking precautions to ensure that utility services will remain as reliable as possible. In the event of outages, crews are on hand to respond as quickly and safely
Chief Financial Officer to Serve as MLGW Chief Utility Officer
January 11, 2018
MLGW President and CEO Jerry Collins Jr. will retire from MLGW on January 31, 2018. Collins has served as President and CEO since 2007.
Effective February 1, 2018, Dana Jeanes, Vice President and Chief Financial Officer, will serve as the Chief Utility Officer until the new MLGW President and CE
Online-only applications accepted for qualified residents starting Jan. 9
Homeowners who need attic insulation, broken window replacements, HVAC, water heater and other repairs to make their homes more energy efficient, are encouraged to apply for MIFA and MLGW’s Share the Pennies Ho
The Power of Warmth
January 3, 2018
MLGW Donates Electric Space Heaters and Blankets & Hosts Senior Services Expo
100 Space Heaters, 100 Electric Blankets Available to Qualified Applicants
MLGW is once again teaming up with the Neighborhood Christian Centers to assist qualified low-income seniors and disabled residents of S
MLGW Board Meeting Schedule/Agenda - Wed., Jan. 3
January 3, 2018
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin
Memphis, TN 38103