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Winter One-Stop
December 29, 2017
Living comfortably during a Memphis winter can be challenging, but it does not have to be costly.
What are some of the easiest ways to stay warm and save?
If you are looking for some easy and free ways to save energy and money this winter, follow these steps:
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100 Space Heaters, 100 Electric Blankets Available to Qualified Applicants
MLGW is once again teaming up with the Neighborhood Christian Centers to assist qualified low-income seniors and disabled residents of Shelby County through the Power of Warmth Program. The MLGW program provides space hea
Memphis City Council to vote on MLGW rate proposals Dec. 20
December 19, 2017
The Memphis City Council delayed a vote late Tuesday on the proposed utility rate increases until 4 p.m. Wednesday, Dec. 20.
The council recessed its meeting as a rate making board after about 30 minutes of discussion late Tuesday afternoon. The board heard from MLGW officials and a half-dozen r
MLGW’s Holiday Bill Break begins today
December 15, 2017
MLGW's Holiday Bill Break begins today. The Holiday Bill Break, now in its seventh consecutive year, ensures that no residential customers are cut off from December 15 to January 14 if they have an unpaid balance of $399.99 or less (except in cases of diversion, safety hazards or default on spe
MLGW Board Meeting Schedule/Agenda - Wed., Dec. 20
December 15, 2017
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Buildin
Natural Gas Prices Help MLGW Winter Bills Stay Low
December 14, 2017
The U.S. Energy Information Administration predicts that this winter will be colder than last year, though still below normal compared to the last 10 years; however, Memphis Light, Gas and Water anticipates natural gas will also be at the second lowest price in the last decade.
“Natu
MLGW President and CEO to retire in January 2018
December 8, 2017
Memphis Light, Gas and Water President and Chief Executive Officer Jerry Collins Jr. is postponing his retirement to ensure a smooth transition for his successor. Initially, he planned to retire December 19, 2017. He will remain at MLGW until January 31, 2018.
Collins has served as President and
MLGW Board Meeting Schedule/Agenda - Wed., Dec. 6
December 4, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
MLGW payments just got easier on your phone
November 17, 2017
In an effort to enhance payment options, customers can now pay their MLGW bill directly from MLGW’s mobile app. The App update is supported on both Apple and Android phones.
The app is available for free download in the Apple iTunes app store or the Google Play store. Customers w
MLGW Warns Customers About 1-888 Scam
November 15, 2017
Telephone Scammers Pose as MLGW Representatives
Memphis Light, Gas and Water Division has received reports of a scam involving calls via a 1-888 number from someone fraudulently claiming to represent MLGW.
Customers are receiving calls from 1-888-203-2365 ext. 205 regarding their utility bill
MLGW Encourages Customers To Use Firstech Paying Agents
November 14, 2017
TIO Networks, a bill payment company that accepts payments for telephone, cable and utility companies, etc. has temporarily suspended bill payment processing operations nationwide.
TIO Networks operates kiosks in four of MLGW’s community offices and kiosks and paying agents at more than 30
MLGW Promotes Gas Safety Awareness November 17
November 14, 2017
Memphis Light, Gas and Water and Lowe’s Home Improvement Stores in Shelby County are teaming up to promote natural gas safety awareness, gas leak detection and response, gas appliance safety, pipeline safety and “Call 811 Before You Dig” on Friday, November 17, from 9 a.m. to 3 p.
MLGW Board Meeting Schedule/Agenda - Wed., Nov. 15
November 16, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
Registration is open for MLGW’s Winter Moratorium program to assist elderly and disabled customers
November 2, 2017
As colder weather approaches, MLGW wants to ensure uninterrupted service to its senior (ages 60 and above) and disabled customers. The Winter Moratorium program has been in place for over two decades and prevents cutoffs for registered customers during the months of December, January and February.
MLGW Board Meeting Schedule/Agenda - Wed., Nov. 1
October 27, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
MLGW Board Meeting Schedule/Agenda - Wednesday, Oct. 25
October 23, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
Temporary lane closures on Union this week
October 12, 2017
MLGW water crews will be working to install new water facilities on Union during the following dates and times:
• Thursday, October 12 at 7 p.m. until Friday, October 13 at 5 a.m.
•
MLGW and TVA host robotics showcase for area students
October 4, 2017
Students from Shelby County and surrounding areas will display their robotic constructions on Oct. 6 from 9 – 10:45 a.m. at the MLGW Administration Building, 220 S. Main St. in Memphis.
The event is sponsored by MLGW’s Junior Engineer/Professional Engineer (JEPE) program and TVA, whi
MLGW Board Meeting Schedule/Agenda - Wednesday, Oct. 4
September 28, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
MLGW again rated as a high-quality investment in bond issuance
September 22, 2017
Once again, Memphis Light, Gas and Water has been recognized by the market as an excellent investment for bond buyers.
On Sept. 13, MLGW issued over $150 million in bonds across its three utility divisions. The bonds were issued at 2.777 percent interest for the electric division, 2.831 percent
MLGW to Close North/South Lanes of Mendenhall Road North of Shelby Drive for Underground Electrical Work
September 18, 2017
Memphis Light, Gas and Water Division will close all north bound travel lanes of Mendenhall Road just north of Shelby Drive on Tuesday, Sept. 19 at 7 a.m. The southbound lanes will be closed on Thursday, Sept. 21.
This closure is necessary to perform underground electrical work at this location.
MLGW Board Meeting Schedule/Agenda - Wednesday, Sept. 20
September 15, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
MLGW Board Meeting Schedule/Agenda - Monday, September 11
September 7, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
MLGW crews continue restoration efforts
September 2, 2017
Memphis Light, Gas and Water Division will continue restoration efforts throughout the weekend following power outages resulting from Tropical Depression Harvey that hit the area on Thursday.
More than 40,000 customers were affected by the storm system. Approximately 3,000 customers re
MLGW crews work into the evening to restore power
September 1, 2017
4:30 p.m.
Memphis Light, Gas and Water Division will continue restoration efforts into the evening following power outages resulting from Tropical Depression Harvey that hit the area on Thursday.
More than 40,000 customers were affected by the storm system. Approximately 8,000 cus
MLGW crews continue full restoration as a result of Thursday storms
September 1, 2017
8:30 a.m.
Memphis Light, Gas and Water Division began restoration efforts Thursday night for customers affected by Tropical Depression Harvey that hit the area on Thursday.
More than 40,000 customers were affected by the storm system. Approximately 15,000 customers remain without power.
MLGW Offers Weatherization Expo
August 24, 2017
M.I.N.E. (MLGW in Neighborhoods Everywhere) will host a weatherization expo at the Glenview Community Center, 1141 S. Barksdale, on Thursday, August 24. The event is from 5:30 to 7:30 p.m.
Attendees will have the opportunity to participate in an EnergySmart workshop to learn how to reduce energy
MLGW Board Meeting Schedule/Agenda - Wednesday, August 16
August 14, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
Deferred Billing Relaxed Rules Program Ends August 16
August 10, 2017
As cooler weather returns to the Mid-South, Memphis Light, Gas and Water’s Deferred Billing Relaxed Rules Program will come to an end on Wednesday, August 16.
For this program, the bill has to be more than $250 and the upfront money required is 25 percent of the money owed or $250, whichev
MLGW Preserves Sanitation Icon Joe C. Warren’s Home
August 7, 2017
Press conference scheduled for Wed., Aug. 9, 2017 at 11 a.m.
Memphis Light, Gas and Water purchased the home of AFSCME Memphis Local 1733 member Joe C. Warren in June.
In honor of Mr. Warren, MLGW plans to preserve and maintain Warren’s home at 968 Meagher.
Warren held organiza
MLGW President and CEO to retire at the end of the year
August 4, 2017
Effective December 19, 2017, Memphis Light, Gas and Water President and Chief Executive Officer Jerry Collins Jr. will retire as head of the utility.
“Working for MLGW and the City of Memphis has been a great experience, however, after 30 years of public service it is now time for me
Pilot Safety Inspection Program Begins August 7
August 4, 2017
To ensure gas appliance safety, MLGW offers Pilot Safety Inspections through February 28, 2018. Customers are encouraged to begin scheduling appointments on August 7. Inspection appointments between September 2 and September 30 are free. After September 30, inspections incur a $55 fee which covers
As cooler weather returns to the Mid-South, Memphis Light Gas and Water’s Special Reconnect Program comes to an end. MLGW Community Offices will not be open this weekend. Normal operations will resume Monday, July 31.
The Deferred Billing Relaxed Rules Program will continue to be offered.
MLGW urges customers to beware of scammers
July 28, 2017
Memphis Light, Gas and Water Division would like customers to be aware of the latest warning issued by the Better Business Bureau (BBB). Rising temperatures often result in rising utility costs. Scammers use this opportunity to tempt consumers with the promise of lower utility payments.
How the
MLGW Board Meeting Schedule/Agenda - Wednesday, August 2
July 27, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
45 Window Air –Conditioning Units Available for Low-Income Seniors
Memphis Light, Gas and Water Division and Neighborhood Christian Center are teaming up once again to “Play It Cool.” The annual initiative provides window air-conditioning units to qualified low-income seniors a
Due to the current heat wave that has engulfed Memphis and Shelby County, Memphis Light, Gas and Water Division will implement its Hazardous Weather Condition Impact Management Program effective Friday, July 21, 2017.
Residential customers can pay $250 plus the appropriate reconnect fee toward t
Last week, a certified independent lab began conducting tests on 10 wells that supply water to MLGW’s Davis pumping station located in southwest Memphis. Tests were also conducted on the treated drinking water which goes into MLGW’s distribution system.
Initial test results had some
MLGW Board Meeting Schedule/Agenda - Wednesday, July 19
July 13, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
Memphis Light, Gas and Water's five community offices will be open extended hours on Monday from 7 a.m. to 7 p.m.
MLGW Community Offices are located at:
Main Office
245 South Main
Map Location
North Community Office
2424 Summer Avenue
Map Location
MLGW to Close North/South Lanes on I-55 at Millbranch Road for Line Maintenance Sunday, July 9
July 9, 2017
Memphis Light, Gas and Water Division will close all north and southbound travel lanes on Interstate 55 at Millbranch Road on Sunday, June 9 at 7 a.m.
MLGW will conduct four separate closures to perform maintenance on existing overhead wireline crossing at this location. The rolling ro
MLGW’s Call Center will be open until 6 p.m. today and from 8 a.m.-4 p.m. on Sunday to answer any customers concerns about bill payment following rumors of bill assistance. MLGW will also not disconnect any customer for non-payment on Monday, July 10, 2017.
MLGW President and CEO
MLGW President and CEO, Jerry Collins Jr. will hold a press conference today at noon in MLGW’s Administration Building Lobby to address rumors of Zach Randolph’s donation of $1 million to pay utility bills.
MLGW and the Memphis Grizzlies organization are both unaware of $1
MLGW and the Memphis Grizzlies organization are both unaware of $1 million that Zach Randolph is rumored to be paying toward any customers utility bills.
This rumor has spread on social media, but it is not true.
Customers who have gone to an MLGW kiosk or Exxon on the Run/Tiger Mart kiosk si
Beginning Jan. 1, 2018, MLGW will expand its Share the Pennies utility bill round-up program to include all residential and commercial customers.
Share the Pennies, sponsored by MLGW and MIFA, provides grants to low-income homeowners for home weatherization to increase energy efficiency and redu
MLGW Board Meeting Schedule/Agenda - Wednesday, July 5
June 29, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
Beginning Monday, June 26, through Friday, June 30, MLGW Water Distribution crews will be working at the Canada Road/Davies Plantation Road and Beverle Rivera Drive intersections between the hours of 9 p.m. and 5 a.m. to make water main connections and other repair work.
Canada Road will be
Window Air Conditioning Units Available for Low-Income Seniors
Memphis Light, Gas and Water Division is donating window air conditioning units to qualified low-income seniors and disabled residents of Shelby County.
Neighborhood Christian Center will host a screening and application process f
MLGW expects full restoration by 9 p.m.
June 20, 2017
MLGW crews, outside contractors completing restoration of customers affected by June 18 storm
Memphis Light, Gas and Water Division will complete full restoration by 9 p.m. for those customers affected by the June 18 storms.
Fewer than 50 customers remain without power on day two of the resto
MLGW Board Meeting Schedule/Agenda - Thursday, June 22
June 20, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
More than 42,000 customers affected by Sunday storms
June 19, 2017
More than 42,000 MLGW customers lost power due to storms that moved through Shelby County at 2:45 p.m. on Sunday.
The utility immediately began damage assessment and storm restoration efforts.
Forty-two contract crews will assist MLGW crews with restoration efforts.
Important MLGW contact
2016 Annual Report
June 13, 2017
Memphis Light, Gas and Water is the nation's largest three-service municipal utility, serving nearly 421,000 customers. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas and water service.
Memphis Light, Gas and Water Division, assisted by an unprecedented 101 contract overhead crews and 78 tree trimming crews, completed restoration to all 188,000 customers who lost power in the aftermath of the Saturday, May 27 windstorm.
The utility estimates the restoration efforts will cost $1
CSA Assistance
June 5, 2017
Apply for Shelby County CSA Utility Assistance
MLGW Downtown Community Office
(245 S. Main Street)
Monday – June 5, 3— 7 p.m.
Tuesday – June 6, 9a.m.— 2 p.m.
Wednesday – June 7, 9a.m.— 2 p.m.
Thursday – June 8, 3— 7 p.m.
LIHEAP Elig
MLGW crews worked the entire weekend to restore power to customers affected by the May 27 straight line winds that left 188,000 customers without power. More than 185,500 customers have regained power and about 2,500 customers are still without power currently. Rain showers are expected to push thr
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
MLGW crews continued working Saturday night to restore power to customers affected by the May 27 straight line winds that left 188,000 customers without power. More than 181,000 customers have regained power and fewer than 7,000 customers are still without power currently. Rain showers are expected
Utility Assistance Screenings to Start June 5
June 3, 2017
Shelby County Community Services Agency will screen applicants for two programs
Shelby County Community Services Agency will be conducting utility assistance screenings at the MLGW Downtown Community Office, 245 S. Main St. Monday, June 5 through Thursday, June 8.
CSA will screen for two prog
About 14,000 customers are currently without power
June 3, 2017
Full restoration could extend into early next week
MLGW crews worked throughout the night to restore power to customers affected by last Saturday’s straight line winds in which 188,000 customers lost power. More than 174,000 customers have regained power and around 14,000 customers are sti
Full restoration could extend into early next week
If rain pushes through our area, it will not stop MLGW’s restoration efforts this evening, as 24/7 operations continue on day six following straight line winds which knocked out as many as 188,000 customers on Saturday. However, in the int
Fewer than 22,000 remain without power on day six
June 2, 2017
Full restoration could extend into early next week
MLGW continues to work 24/7 on day six of its power restoration efforts following straight line winds which knocked out as many as 188,000 customers on Saturday. More than 166,000 customers have regained power and fewer than 22,000 customers are
Fewer than 27,000 remain without power this evening
June 1, 2017
Full restoration could still take more than a week
MLGW continues to work 24/7 this evening on power restoration efforts following straight line winds which knocked out as many as 188,000 customers on Saturday. More than 161,000 customers have regained power and fewer than 27,000 customers are s
Fewer than 32,000 remain without power on day five
June 1, 2017
Full restoration could still take more than a week
MLGW continues to work 24/7 on day five of its power restoration efforts following straight line winds which knocked out as many as 188,000 customers on Saturday. More than 156,000 customers have regained power and fewer than 32,000 customers ar
MLGW is adding 24 crews to its restoration efforts bringing the total to 97 crews. Work will continue into the night as crews focus on smaller outages as the utility continues to make progress on day four in its restoration efforts following straight line winds which knocked out as many as 188,000
MLGW tackles smaller outages on day four
May 31, 2017
Restoration progress will slow down
Today, MLGW workers will focus on smaller outages as the utility continues to make progress on day four in its restoration efforts following straight line winds which knocked out as many as 188,000 customers on Saturday. More than 143,000 customers have regain
Restoration process continues into the evening
May 30, 2017
Full restoration could take more than a week
Work continues into the evening as MLGW restores power to customers following straight line winds which knocked out as many as 188,000 customers on Saturday. More than 141,000 customers have regained power and about 47,000 customers are still without
Full restoration could take more than a week
Work continues today as MLGW restores power to customers following straight line winds which knocked out as many as 188,000 customers on Saturday. More than 123,000 customers have regained power and about 65,000 customers are still without power curre
MLGW crews working 24/7 to restore power
May 29, 2017
Full restoration will take more than a week.
Work continues this evening as MLGW restores power to customers following straight line winds which knocked out as many as 188,000 customers on Saturday. Nearly 96,000 customers have regained power and about 92,000 customers are still without power cu
Full restoration will take more than a week.
Following the straight line winds moving through MLGW’s service territory on Saturday night, knocking out power to more than 188,000 customers, MLGW is working around the clock to restore services. About 115,000 customers are still without power
How MLGW Restores Power
May 28, 2017
Step 1:
We repair any damage to our substations along with damage to primary circuit lines.
Circuits that are tied to our top three public health and safety-related customers
(hospitals, water pumping stations, and sewer treatments plants) are worked on first.
Step 2:
The next priority o
Full restoration will take more than a week.
Straight line winds moving through MLGW’s service territory Saturday around 10:45 p.m. knocked out power to more than 188,000 customers. About 147,000 customers are without power currently. Full restoration will take more than one week.
MLGW
Since 2013, Memphis has earned the top spot for having the lowest combined typical winter residential bill among selected cities across the country.
Last year, a typical winter residential bill was $243.79. This year, the bill increased slightly to $253.09, a difference of $9.30. MLGW’s fi
MLGW Reading Meters Saturday, May 13
May 12, 2017
MLGW meter readers will be visiting some homes to perform readings this Saturday, May 13.
Meter readings are generally recorded on weekdays. However, to prevent excessively long billing cycles, scheduling occasionally necessitates weekend readings. Some customers can expect to see meter read
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
MLGW Readies Launch of “Play It Cool” Program 2017
May 11, 2017
200 Window Air Conditioning Units Available for Low-Income Seniors
Memphis Light, Gas and Water Division is donating 200 window air conditioning units to qualified low-income seniors and disabled residents of Shelby County.
Neighborhood Christian Center will host a screening and applicati
Voluntary Request Related to MLGW Davis Water Treatment Plant Maintenance
The voluntary request for water conservation continues for commercial, industrial and residential customers, primarily in Southwest Memphis. During the peaks hours of 5 to 9 a.m. and 6 to 10 p.m., customers are asked to re
The project at Nike’s facility will produce solar power with panels similar to these at Agricenter International. At 2 MW, the new installation will be twice the size of that at the Agricenter.
MLGW has been awarded a solar generation project through the Tennessee Valley Authority’
Voluntary Request Related To MLGW Davis Water Treatment Plant Maintenance
Memphis Light, Gas and Water Division is voluntarily requesting commercial, industrial and residential customers, primarily in southwest Memphis, to conserve water during the peaks hours of 5 to 9 a.m. and 6 to 10 p.m. as
MLGW Hosts Open House starting May 8
May 4, 2017
Shelby County Community Services Agency will screen applicants for two programs
MLGW will be hosting an open house on Monday, May 8, at the downtown Community Office, 245 S. Main St. from 3 to 7 p.m. Customers can learn about various MLGW assistance programs and apply for LIHEAP utility assistan
MLGW Davis Water Plant Experiences Temporary Shutdown Affecting Customers in Southwest Memphis
May 2, 2017
Memphis Light, Gas and Water experienced a well failure at its Davis Water Treatment Plant in Southwest Memphis today that might cause low pressure and cloudy water for residents in that area. Customers in the affected area are asked to limit their water usage for the next 24 hours while this issue
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
High Survey Score Maintained on State Inspection of Public Drinking Water
The Memphis Light, Gas and Water Division 2016 Water Quality Report is available online on MLGW’s website. Customers can view the 2016 Water Quality Report online at mlgw.com/waterquality. Customers can also request
MLGW Board Meeting Schedule/Agenda - Wednesday, April 19
April 18, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
MLGW Board Meeting Schedule/Agenda - Wednesday, April 12
April 11, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
2016 Water Quality Report
April 5, 2017
Memphis is home to many unique treasures, but perhaps one of the most vital and coveted is its magnificent drinking water. Few cities in the world can boast water that is as pure, refreshing and tasteful as that found in our own hometown. While most of the world's drinking water originates from
Site selection continues for community office
March 22, 2017
Memphis Light, Gas and Water Division plans to relocate its North Community Office, 2424 Summer Ave, though it will no longer pursue a site on East Parkway, across from Overton Park, as a possibility.
“We want our customers to be able to transact business with MLGW in an environment that i
MLGW Board Meeting Schedule/Agenda - Wednesday, March 22
March 20, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
MLGW Celebrates Natural Gas Utility Workers’ Day on March 18
March 16, 2017
Memphis Light, Gas and Water will observe national Natural Gas Utility Workers’ Day on Saturday, March 18. This is a time when communities such as ours give recognition to employees who provide a valuable asset by working to provide natural gas service safely and reliably to homes and busines
Memphis Light, Gas and Water Division will close all east and west bound travel lanes on I-40 between Sycamore View Road and the I-40 flyover/Sam Cooper interchange on Sunday, March 5 beginning at 6 a.m.
This closure is necessary to perform maintenance on our existing overhead wireline crossing.
MLGW Board Meeting Schedule/Agenda - Wednesday, March 1
February 28, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
Smart Talk: Smart Meter Update from President Collins
February 24, 2017
In the short video below, Jerry Collins Jr., MLGW President and CEO, gives an update on the status of the smart meter project and what it means for MLGW customers.
MLGW Board Approves Share the Pennies Opt-Out Change
February 23, 2017
The Memphis Light, Gas and Water Board of Commissioners voted 4-0 on Wednesday in favor of program changes that will make its Share the Pennies an opt-out program instead of opt-in, which it currently is.
The program change is expected to take effect Jan. 1, 2018. Prior to automatically enrollin
MLGW Board Meeting Schedule/Agenda - Wednesday, February 22
February 20, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
Water Valve Work at Lamar/Winchester Intersection on Feb. 12
February 10, 2017
Memphis Light, Gas and Water Division crews will be re-routing traffic at the Lamar Avenue/Winchester Road intersection on the evening of February 12 in order to re-locate a water valve on Lamar.
Traffic control will begin late afternoon on February 12; the re-location is expected to start aroun
Excel TSD to perform operations involving mercaptan
February 8, 2017
Public may smell a sulfuric odor Feb. 9, 2017
Excel TSD, a waste management and environmental services company located on President’s Island, will be performing an operational process that utilizes mercaptan on Feb. 9, 2017 from 7 a.m. to 4 p.m.
Mercaptan is the same chemical odorant th
MLGW Board Meeting Schedule/Agenda - Wednesday, February 1
January 30, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
A Bright Year, A Brighter Future
January 25, 2017
Although Memphis Light, Gas and Water has been in existence since 1939, its parent companies started more than 100 years ago. MLGW and the services we provide have come a long way since our beginnings not long after the Civil War. The city's first utility company was the Mem
Memphis Grizzlies' Zach Randolph Donating $20,000 to Plus-1
January 23, 2017
Makes Seventh Donation to Families in Crisis
Zach Randolph of the Memphis Grizzlies will donate $20,000 to Plus-1 on Monday, January 23.
A check presentation is scheduled for 2:30 p.m. at Metropolitan Inter-Faith Association (MIFA), 910 Vance Ave. After the presentation, Randolph will visit t
MLGW to Perform Fire Flow Tests in Arlington
January 12, 2017
Public may see pressure variations, discolored water
Memphis Light, Gas and Water Division will be conducting “fire flow tests” on the water system in Arlington Friday, January 13. The tests are requested by the I.S.O. (Insurance Services Office) for part of its Fire Suppression Rati
MLGW Board Meeting Schedule/Agenda - Wednesday, Jan. 18
January 11, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
MLGW Donates Electric Space Heaters and Blankets
January 4, 2017
100 Space Heaters, 100 Electric Blankets Available to Qualified Applicants
MLGW is teaming up with the Neighborhood Christian Centers to assist qualified low-income seniors and physically challenged residents of Shelby County through the Power of Warmth Program. The MLGW program provides space h
MLGW Board Meeting Schedule/Agenda - Thursday, January 5
January 4, 2017
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Building
Memphis, TN 38103