MEMPHIS
45°
Thursday
Clear Sky
News Releases
MLGW Board Meeting Schedule/Agenda - Wednesday, January 7
December 31, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:00 p.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administration Build
MLGW Board Meeting Schedule/Agenda for Thursday, December 18
December 15, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
100 Space Heaters, 100 Electric Blankets Available to Qualified Applicants
Just in time for Christmas, MLGW is teaming up with the Neighborhood Christian Center to assist qualified low-income seniors and disabled residents of Shelby County through the Power of Warmth Program.
The Neighbo
MLGW Holiday Bill Break Begins December 15
December 4, 2014
No Residential Cutoffs for Unpaid Balances of $399.99 or Less from Dec. 15-Jan 14.
In the spirit of comfort and joy throughout the holiday season, MLGW's Holiday Bill Break begins on Dec. 15.
The Holiday Bill Break ensures that no residential customers are cut off from December 15
MLGW Board Meeting Schedule/Agenda for Thursday, December 4
December 2, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Memphis City Council approves MLGW 2015 Budget: Budget includes third phase of smart meter expansion
November 20, 2014
The Memphis City Council approved MLGW’s 2015 budget on Tuesday. The $1.7 billion budget will not become final until the approval of the Council minutes on Dec. 2.
MLGW’s 2015 proposed budget included a 2.3 percent water rate increase, resulting from the impending closure of Carg
Smart Talk: Giving customers a choice
November 18, 2014
One of the biggest reasons to forge ahead with smart meters can be summed up in one word: choice. An example would be a Raleigh resident who asked to be included in the 60,000 meter installation project. When MLGW installation trucks were in her area, she inquired about getting electric, gas and
Smart Talk: Prepay offers savings, freedom
November 18, 2014
In February 2015, prepay service will be available to current smart meter customers. The new service, only made possible through the automation smart meters afford, will allow customers the flexibility to pay how much and how often they want for utilities. This freedom could make a huge differen
MLGW Board Meeting Schedule/Agenda for Thursday, November 20
November 18, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Encourages Pilot Light Safety: Customers urged to call to ensure safety of gas appliances
November 13, 2014
Memphis Light, Gas and Water Division offers Pilot Light Safety Inspections to ensure safety of gas appliances through February 28, 2015.
The inspection service is free to physically challenged customers or seniors (60 years and older); for others, the cost is $55 for the inspection and lig
Smart Meter Success: Voltage alarm helps avoid property damage
November 4, 2014
Homes in a Bartlett subdivision received electric and gas smart meters in January 2014. Six months after meter installations, on a Saturday morning in June, one residence’s electric smart meter sent an alarm to MLGW. As a result, a technician was dispatched. While the technician checked th
MLGW’s Commitment to Smart Meter Safety
October 30, 2014
To ensure safety, MLGW inspects every meter center before the installation of a smart meter – and replaces hazardous sockets at zero cost to the homeowner, even though the utility is only responsible for the meter. The meter center is the system that connects service lines and wiring to th
MLGW Board Meeting Schedule/Agenda for Thursday, November 6
October 30, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Smart Talk: 60,000 Smart Meters Successfully Installed
October 27, 2014
Following Memphis City Council’s approval of the 60,000 smart meter purchase in September 2013, MLGW executed the contract with Elster Solutions and MLGW has now completed the installation of smart meters and the associated telecommunications system. In addition, a meter data management sy
Memphis Light, Gas and Water Division will serve as the host for the 2014 Esri Electric and Gas GIS Conference at the Memphis Cook Convention Center from Oct. 26-29. With more than 500 attendees expected, the Esri Electric and Gas GIS Conference is one of the largest geographic information syste
MLGW Basketball Tourney Benefits United Way
October 21, 2014
Sixth Annual Tournament – November 1-2
Basketball and United Way – it’s a great way to have fun, enjoy some “roundball” competition and raise funds in basketball-loving Memphis. Memphis Light, Gas and Water will host the 6th Annual MLGW United Way Basketball Tou
MLGW Board Meeting Schedule/Agenda for Thursday, October 23
October 20, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Welcomes New Board Commissioner
October 14, 2014
Memphis Light, Gas and Water Division welcomed Carlee M. McCullough, Esq., as the newest member of its Board of Commissioners. McCullough was appointed by Memphis Mayor A C Wharton, Jr. and approved by the Memphis City Council in September.
The native Memphian currently serves as general co
MLGW Board Meeting Schedule/Agenda for Thursday, October 9
October 6, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Celebrates Public Power Week Oct. 5-11
September 29, 2014
Memphis Light, Gas and Water Division is celebrating Public Power Week, Oct. 5-11, along with more than 2,000 other electric utilities that collectively provide electricity on a not-for-profit basis to 47 million Americans.
“As a municipal-owned utility, MLGW strives to do what’
Gas work to impact I-240N at Poplar overpass
September 23, 2014
MLGW crews will be shutting down two lanes at a time on the eastbound side of Interstate 240 North as they coat gas main lines beneath the Poplar overpass, just before Bellevue Boulevard, on Wednesday, September 24. The work will begin at 8 p.m. and will last several hours. The gas main lines ar
The National Association of Professional Women names MLGW executive VIP Woman of the Year
September 18, 2014
Recognized for her outstanding excellence and dedication to the profession, Vice President and Chief Technology Officer Lashell Vaughn, is this year’s honoree of the “VIP Woman of the Year” award by The National Association of Professional Women (NAPW).
With more than 600,0
Road Construction to Impact Intersection of Mendenhall and Shelby Drive
September 18, 2014
Memphis Light, Gas and Water Division construction is expected to cause major disruptions on Mendenhall at the Shelby Drive intersection from 7 a.m. to 5 p.m. this Saturday, September 20, where crews are completing duct line for a manhole installation.
The project will affect northbound traf
Memphis Energized: September 2014
September 17, 2014
Memphis Energized is a half-hour television program that features important news from Memphis Light, Gas and Water. Each edition of Memphis Energized features energy-saving information, vital safety tips, utility industry news and information on customer assistance programs. MLGW is proud to pro
MLGW Board Meeting Schedule/Agenda for Thursday, September 18
September 15, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Gas Work to Impact I-240N at Poplar Overpass
September 15, 2014
MLGW crews will be shutting down two lanes at a time on Interstate 240 North to coat gas main lines beneath the Poplar overpass, just before Bellevue Boulevard, on Monday, September 15.
The work will begin at 8 p.m. and will last several hours. The gas main lines are being coated to prevent
MLGW Board Meeting Schedule/Agenda for Friday, September 12
September 10, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Statement on Meter Reading
September 5, 2014
As part of an ongoing investigation, Memphis Light, Gas and Water Division has terminated seven meter readers and indefinitely suspended another for falsification of MLGW records.
Falsification of MLGW records is neither allowed nor tolerated. The ongoing investigation, which began in May, r
MLGW Board Meeting Schedule/Agenda for Thursday, September 4
August 28, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Leahy Mobile Park Inadvertently Disconnected - Services Restored
August 19, 2014
Today, all services were scheduled to be disconnected at the Leahy Mobile Home Park, 3070 Summer, due to non-payment. However, due to the forecast heat index of 100 degrees MLGW did not disconnect residential services or cut off other services that impact residential customers.
This evening
MLGW Board Meeting Schedule/Agenda for Thursday, August 21
August 14, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW to promote National 811 Day: Encouraging customers to call Tennessee811 hotline before digging
August 8, 2014
Some numbers you know by heart and 811 should be one of them. National 811 Day is August 11, 2014 (8/11) and reminds the public that calling before you dig prevents damage to underground utilities such as gas and electric lines and keeps residents safe.
When residents call 811, underground u
Construction to impact portion of Shelby Drive
August 1, 2014
MLGW crews will be working in the westbound-north lane of Shelby Drive, east of Mendenhall, starting this Saturday, August 2. The work will be ongoing from 7 a.m. to 3:30 p.m. daily; the lane will be blocked. Electric crews will be performing manhole and duct-line construction for new electric c
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW's Pilot Safety Inspection program begins August 11 and will run through February 28, 2015. Customers can arrange an appointment beginning August 11. Appointments scheduled between September 2 and September 30 are free. Appointments scheduled between October 1 and December 31 will incur
MLGW Installs New Equipment at Germantown Gas Gate Station: Odor of gas will be in the air
July 28, 2014
Residents near MLGW’s Germantown Gas Gate Station, located at 2121 N. Germantown Road, may smell the odor of gas in the air as MLGW Gas Operations installs new odorizing equipment at the station this morning. The work will take a week to complete.
Gas has no smell; the odorizing equipm
An agreement has been reached to hold utility cutoffs at Leahy’s Motel, 3070 Summer, until August 19 so that current residents can find alternative living arrangements. All services will be disconnected on August 19 if utilities payment has not been resolved.
Leahy’s Motel is the
MLGW hosts Neighborhood Leaders Conference
July 21, 2014
Conference Features Session on City Budgeting Process
MLGW will host its annual Neighborhood Leaders Conference on Friday, August 1, 2014 from 8:30 a.m. to 3 p.m. at MLGW’s Joyce M. Blackmon Training Center at 4949 Raleigh-LaGrange Road. This year’s conference will feature a plen
Temporary street closing on Mendenhall at Shelby Dr.
July 17, 2014
Memphis Light, Gas and Water Division will be closing all northbound lanes on Mendenhall at the Shelby Drive intersection Friday, July 18 and Saturday, July 19 for repair work on manhole covers. The area will be closed from 8 a.m. to 3 p.m. on both days.
MLGW is the largest three-service pub
MLGW Restoration Continues To Make Progress
July 15, 2014
(5 p.m.) – About 4,600 MLGW customers remain without power, down from about 9,000 this morning. MLGW has restored more than 37,000 customers since a strong line of thunderstorms rolled through Memphis around 5 p.m. on Monday.
MLGW crews continue to work to restore those outages and 19
MLGW Crews Continue to Work Outages Today
July 15, 2014
(8:30 a.m.) – Approximately 9,000 MLGW customers remain without power today after a strong line of thunderstorms rolled through Memphis around 5 p.m. on Monday. MLGW crews are working today to restore those outages and 19 contract crews will assist with restoration efforts. MLGW predicts f
MLGW Crews Working To Restore Power
July 14, 2014
More than 30,000 MLGW customers are without power resulting from a strong line of thunderstorms with high winds Monday afternoon. MLGW crews are currently working to assess damages and restore power.
MLGW is reinforcing the need for safety around downed power lines and other potential hazard
MLGW Board Meeting Schedule/Agenda for Thursday, July 17
July 14, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Memphis Neighborhood Leaders Conference
July 7, 2014
The Neighborhood Leaders Conference is an annual event held in August geared towards providing workshops and networking opportunities for neighborhood leaders.
Friday, August 1, 2014
Joyce M. Blackmon Training Center
4949 Raleigh-LaGrange Road
Cost is $10 per person an
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
50 Window Air –Conditioning Units Available for Low-Income Seniors
Memphis Light, Gas and Water Division and Neighborhood Christian Center are teaming once again to “Play It Cool.” The annual initiative provides window air-conditioning units to qualified low-income seniors
The MLGW A-Blazing Race
June 26, 2014
MLGW is once again hosting the “A-Blazing Race” on Saturday, August 16, 2014 from 8 a.m. - 2 p.m. The race will be held at the Beale Street Landing Parking Garage Roof Top at 245 South Main Street. The A-Blazing Race promotes MLGW’s interest in solar energy, but also introduces
Millington Office Re-Opens Monday
June 26, 2014
Memphis Light, Gas and Water Division’s Millington Community Office, 5131 Navy Road, will re-open Monday, June 30.
The office has been closed since May 12 for Americans With Disabilities Act improvements; the renovation should be completed this Friday. Upon completion, MLGW will have c
Memphis Energized: June/July 2014 Edition
June 24, 2014
Memphis Energized is a half-hour television program that features important news from Memphis Light, Gas and Water. Each edition of Memphis Energized features energy-saving information, vital safety tips, utility industry news and information on customer assistance programs. MLGW is proud to
2013 Annual Report
June 16, 2014
2013 was an eventful and pivotal year in Memphis Light, Gas and Water’s history. The Division embarked on several projects that will change the trajectory of services to and for our customers for years to come. Undertaking the first steps to meter automation, the expansion of liquefied nat
MLGW Board Meeting Schedule/Agenda for Thursday, June 19
June 12, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Construction to close portion of Front Street this week
June 10, 2014
Front Street, between Beale Street and Martin Luther King Blvd, will be closed, starting today until Friday, from 7 a.m. to 3 p.m., for duct line installation. This closure will only impact "through" traffic. The Orpheum and Beale Street Landing will still have access.
MLGW is the
MLGW Crews Working To Restore Power: Estimated 33,000 restored since storm struck Thursday afternoon
June 6, 2014
An estimated 33,000 MLGW customers have had their power restored since a storm struck the Shelby County area Thursday afternoon. Damage remains widespread with poles and lines down.
MLGW crews have been working around the clock and will be joined by eight outside contract crews toda
MLGW Crews Working To Restore Power
June 5, 2014
About 42,000 MLGW customers were without power resulting from a strong storm Thursday afternoon. MLGW crews are working to assess damages and restore power. Eight private contractors will assist in the restoration effort.
More storms are expected this weekend and additional outages could occ
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW to Host Second Annual Solar Model Car Race
May 29, 2014
MLGW is once again hosting the “A-Blazing Race” on Saturday, August 16, 2014 from 8 a.m. - 2 p.m. The race will be held at the Beale Street Landing Parking Garage Roof Top at 245 South Main Street. The A-Blazing Race promotes MLGW’s interest in solar energy, but also introduces
MLGW Recognized as Top Green Power Switch Recruiter
May 23, 2014
TVA recently honored Memphis Light, Gas and Water during its annual Green Power Switch Leadership Awards as the Top New Recruiter of the Year. The distinction recognizes MLGW’s efforts to promote renewable energy by enrolling the most new customers into the Green Power Switch program in 20
Gas Construction Projects to Impact Traffic
May 21, 2014
Two separate projects to impact Navy Road and Bartlett Road, starting May 27
Memphis Light, Gas and Water Division will begin work on two gas-related projects that will impact traffic in Northeast Shelby County. Both projects will start on May 27.
Crews will be replacing approximately 15
MLGW Bills Among Lowest in the Nation
May 15, 2014
A new survey of 50 U.S. cities shows that Memphis Light, Gas and Water residential customers paid the lowest combined rates for electricity, natural gas, water and wastewater. The average residential bill for MLGW customers is $278.25. Springfield, MO was second place with an average bill of $31
A plethora of good news is reaffirming the fiscal strength of Memphis Light, Gas and Water Division: two MLGW bond issues received excellent credit ratings; the utility has the lowest combined residential utility rates for electric, gas, water and wastewater services among 26 cities surveyed; ML
60 Window Air –Conditioning Units Available Low-Income Seniors
The Memphis Light, Gas and Water Division and Neighborhood Christian Center are teaming once again to “Play It Cool.” The annual initiative provides window air-conditioning units to qualified low-income seniors
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Memphis Light, Gas and Water Division’s Millington Community Office, 5131 Navy Road, will close temporarily for remodeling after the close of business on May 12. The project is expected to last for 45 days.
The North (Summer) Community Office, 2424 Summer Ave., will re-open on May 12.
Closure, starting May 12, is expected to last two weeks
Memphis Light, Gas and Water Division will begin work to replace a 24-inch water valve at the intersection of Central and Highland on May 12. The work could take up to two weeks to complete. The eastbound traffic on Central and southbou
Over the weekend, two MLGW overhead electric crews, totaling 12 employees, made the nearly three hour drive to Columbus, Miss. to assist Columbus Light and Power in restoring services after the area was hit by severe storms last week.
The crews will be in Columbus for an unspecified amount
200 Window Air –Conditioning Units Available Low-Income Seniors
Memphis Light, Gas and Water Division and the Neighborhood Christian Center are teaming once again to “Play It Cool,” the annual initiative to provide window air-conditioning units to qualified low-income seni
MLGW Community Offices to Begin Accepting Credit Cards: Expanded Payment Offering Gives More Flexibility
April 28, 2014
Memphis Light, Gas and Water Division will begin accepting Mastercard, Visa and Discover cards as forms of payment on Tuesday, April 29. Memphis City Councilman Myron Lowery will make the inaugural credit card payment at 10 a.m. at MLGW’s Downtown Community Office located at 245 South Main
MLGW Board Meeting Schedule/Agenda for Thursday, May 1
April 28, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Plus-1 Jam 3: MLGW Celebrates Memphis Music for a Third Year to Benefit MIFA’s Plus-1 Program
April 25, 2014
For the third year, Memphis Light, Gas and Water will again celebrate Memphis Music during the month of May with live music on a stage set up on Beale Street by the Elvis statue on the north side of MLGW’s Administration Building, and it’s all for a good cause to help our neighbors i
MLGW’s 2013 Water Quality Report Available Online
April 24, 2014
The Memphis Light, Gas and Water Division 2013 Water Quality Report is available online. Customers can view the 2013 Water Quality Report online at www.mlgw.com/waterquality.
Customers can also request a paper copy of the report by calling 901-320-3950 or e-mailing corpcomm@mlgw.org. Specia
Part of Saffarans Ave. To Close for Construction April 21
April 15, 2014
Closure is between Lyceum Lane Alley and Third Street.
Memphis Light, Gas and Water Division will begin work to repair a water main on Saffarans Ave. between Lyceum Lane Alley and Third Street, starting Monday, April 21. The project is expected to last until May 2.
Due to the equipment n
MLGW Board Meeting Schedule/Agenda for Thursday, April 17
April 14, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Relaxed Payment Plan Helped 6,700 Customers
April 10, 2014
Memphis Light, Gas and Water Division helped 6,704 customers to manage their bills and avoid disconnection through its relaxed deferred payment plan (DEFB).
In all, from the time that relaxed requirements were activated on January 27 to its conclusion on March 28, the total amount of DEFBs
MLGW Named in Top Ranking for Social Media
April 10, 2014
A new national survey of the top 50 utilities in the country published by Northeast Group, LLC has ranked MLGW as one of the top three utilities in the nation for its social media efforts. These utilities on average had 11,000 twitter followers and responded to customer comments within 28 minute
Plus-1 Push Telethon
April 7, 2014
For the second year in a row, MLGW, MIFA and News Channel 3 are teaming up to help raise funds for Plus-1, a utility assistance program for individuals and families in financial crisis. Since being established in 1982, the assistance program has provided millions of dollars in assistance to fami
MLGW Board Meeting Schedule/Agenda for Tuesday, April 8
April 3, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
North Community Office Closes Temporarily For Remodeling
April 2, 2014
Memphis Light, Gas and Water Division’s North (Summer) Community Office located at 2424 Summer Ave. will close temporarily for remodeling, starting after the close of business on Thursday, April 3. The project is expected to last for 45 days.
The South (Lamar) Community Office l
Water Quality Report 2013
April 1, 2014
Memphis is home to many unique treasures, but perhaps one of the most vital and coveted is its magnificent drinking water. Few cities in the world can boast water that is as pure, refreshing and tasteful as that found in our own hometown. While most of the world's drinking water originates f
Memphis Energized: March/April 2014
April 1, 2014
Memphis Energized is a half-hour television program that features important news from Memphis Light, Gas and Water. Each edition of Memphis Energized features energy-saving information, vital safety tips, utility industry news and information on customer assistance programs. MLGW is proud to pro
Memphis Light, Gas and Water Division will end its relaxed deferred payment plan (DEFB) on Friday, March 28.
To date, 6,414 residential customers' services have not been disconnected since the relaxed requirements were activated on January 27; the total amount of DEFBs approved exceeds
MLGW Promotes Gas Safety Awareness March 28
March 26, 2014
Local Lowe’s Stores Team with MLGW for Awareness Campaign Friday
Memphis Light, Gas and Water Division and Lowe’s Home Improvement Stores in Shelby County are teaming up to promote natural gas safety awareness on Friday, March 28 from 9 a.m. to 3 p.m.
On MLGW’s Natural
Scam Alert
March 21, 2014
March 2014
To our Valued Commercial Customers,
Recently, customers alerted MLGW to two types of scams targeting Memphis area businesses. One scam involves phone calls from scammers seeking to steal funds through false claims of pending MLGW cutoffs unless immediate payment wa
MLGW's Whitehaven Community Office closes early Wednesday due to possible gas leak: All disconnects cancelled for Thursday
March 19, 2014
Late Wednesday afternoon, Memphis Light, Gas and Water closed its Whitehaven Community Office located at 1111 Shelby Drive around 4 p.m. after customers and employees smelled signs of a possible gas leak.
Because of any inconvenience the building shutdown caused, MLGW will not disconnect ut
MLGW Board Meeting Schedule/Agenda for Thursday, March 20
March 18, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Completes Power Restoration to 60,000 Customers
March 8, 2014
Memphis Light, Gas and Water Division, with the help of mutual-aid crews, completed the restoration of all 60,000 customers who lost power in the aftermath of an ice storm that struck Sunday afternoon, March 2.
Ninety-nine percent of all those affected had power by late Thursday night; the r
Memphis Light, Gas and Water Vice President of Engineering and Operations Alonzo Weaver gives an update on MLGW's restoration efforts to bring power back to thousands of utility customers that were effected by an ice storm on Sunday.
MLGW Restoration Update: 4 p.m. Wednesday, March 5, 2014
March 5, 2014
As of 4 p.m., about 4,000 customers remain without power. MLGW employees will work into the night to restore services.
MLGW crews and mutual aid crews continue to work heavily in the northwest part of Shelby County (Frayser, Shelby Forest, Millington), where the storm’s damage w
MLGW Restoration Update: 9 a.m. Wednesday, March 5, 2014
March 5, 2014
Less than 5,000 without power
As of 9 a.m. Wednesday, less than 5,000 customers remain without power. MLGW employees will continue to work to restore services to customers without power following Sunday’s storm.
More than 50 crews are currently in the field working to repair MLGW
MLGW Restoration Update: 4 p.m., Tuesday, March 4, 2014
March 4, 2014
As of 4 p.m., about 8,500 customers remain without power. MLGW employees will continue to work tonight to restore services to customers without power following Sunday’s storm. Power has been restored to nearly 74,000 customers to this point and it will be several more days before power is
MLGW Restoration Update: March 4, 2014 (10 a.m.)
March 4, 2014
MLGW crews continue to work to restore power to customers. Since noon on Sunday, March 2, MLGW crews have restored power to more than 62,000 customers. Around 13,000 customers are still without electricity. MLGW crews will continue to work today to restore power. MLGW is estimating it may take s
MLGW Crews Respond to Power Outages
March 3, 2014
MLGW crews began restoring power at noon on Sunday, March 2 to customers without power. Crews will continue to work into the night to restore power to customers. MLGW is estimating it may take several days to have power restored to all customers.
Storm Restoration Updates:
Currently, t
MLGW Board Meeting Schedule/Agenda for Thursday, March 6
March 3, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW prepared for possible wintry weather
March 2, 2014
With the possibility of winter weather moving into the Memphis and Shelby County area later today, MLGW is preparing for the possibility of outages caused by the possible precipitation.
At this time MLGW is staying in contact with the National Weather Service and closely monitoring the weath
MLGW Contractor Meeting Canceled
March 2, 2014
MLGW’s Contractor Bid meeting scheduled for Monday, March 3 at 9 a.m. in MLGW’s Administration Building Auditorium has been canceled due to weather. This meeting will be rescheduled at a later time.
MLGW is the largest three-service public power utility in the nation, serving mor
Grizzlies’ Zach Randolph Scores Big With MLGW Customers in Need of Utility Assistance.
February 24, 2014
Memphis Grizzlies forward Zach Randolph is giving back to the community by covering utility payments for 100 families in need of utility assistance.
Today, Randolph will host a ceremony with representatives from MIFA and MLGW to launch the newly-founded Zach Randolph Community Assistance Fun
Lamar Office Closes Temporarily For Remodeling
February 18, 2014
Memphis Light, Gas and Water Division’s South (Lamar) Community Office, 2935 Lamar Avenue, will close temporarily for remodeling, starting after the close of business on February 19. The office will be closed for approximately 45 days.
The Whitehaven Community Office, 1111 East Shelby
Memphis Light, Gas and Water Division is extending its relaxed deferred payment plan (DEFB) until March 28.
To date, 3,239 residential customers' services avoided being disconnected since the relaxed requirements were activated on January 27; the total amount of DEFBs approved exceeds $
MLGW Board Meeting Schedule/Agenda for Thursday, February 20
February 18, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Board Meeting Schedule/Agenda for Thursday, February 6
February 4, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Winter Energy Conservation Tips
January 30, 2014
Memphis and Shelby County are in the midst of one of the coldest winters in years and MLGW wants to help you conserve. What are some of the easiest ways to stay warm and save? Following these these simple steps and start saving today.
Set your thermostat at 68° or lower when
Relaxed Deferred Payment To Help With Higher Bills: New policy runs from January 27 to February 28.
January 27, 2014
Residential customers of Memphis Light, Gas and Water Division will likely have higher bills this winter because of colder temperatures and increased consumption. To help, MLGW is relaxing deferred payment plan (DEFB) requirements, starting Monday, January 27, until February 28.
Starting Mon
To “Be The Dream,” Memphis Light, Gas and Water Division volunteers will spread throughout the Soulsville community and hand out energy conservation kits in honor of Dr. Martin Luther King Jr.
Volunteers will walk door-to-door in the Soulsville community, handing out kits, from 8
Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging.
Participants in the MLGW Text Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cu
MLGW Board Meeting Schedule/Agenda for Thursday, January 16
January 13, 2014
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Memphis Light, Gas and Water received a report of three men posing as MLGW contractors in a scheme to prey on an elderly customer.
A 90-year-old man was approached at his home by three men wearing yellow traffic vests. The suspects told the homeowner they were there to check a water l
Winter Safety Information Reminder
January 8, 2014
Portable Space Heaters
Portable Electric Space Heaters are a great way to stay warm during those cold winter days. However, there are a few important safety guidelines that you should know when using them.
Portable electric space heaters manufactured after 1991 include many new performan
All Donations Given Out: 100 Space Heaters, 100 Electric Blankets Given to Qualified Applicants
January 7, 2014
MLGW and the Neighborhood Christian Center have given out all of the free space heaters and electric blankets in the Power of Warmth Program to qualified low-income seniors and physically challenged residents of Shelby County. All of the heaters and blankets were given out Tuesday, Jan. 7, 2014.
Special Reconnect Program
January 6, 2014
In response to extremely cold temperatures over the last few days, MLGW activated its Special Reconnect Program to allow customers who are without utility services due to non-payment to have their services reconnected. To help expedite services, MLGW opened its Community Offices on Saturday, Jan
MLGW is teaming up with the Neighborhood Christian Center to assist qualified low-income seniors and physically challenged residents of Shelby County through the Power of Warmth Program. The program provides space heaters and electric blankets to eligible MLGW customers.
The Neighborhood Chr
MLGW Activates its Emergency Reconnect Program Today at 1 p.m.
January 4, 2014
Due to extreme cold temperatures, MLGW President & CEO Jerry Collins Jr. has activated MLGW's Special Reconnect program.
Customers who are without utility services can pay $225 to have their services reconnected. The balance of the customers’ bills will be spread over six month
Whitehaven Office Closes Temporarily For Remodeling
January 3, 2014
Memphis Light, Gas and Water Division’s Whitehaven Community Office, 1111 East Shelby Drive, will close temporarily for remodeling, starting January 6. The project is expected to last for 45 days.
Customers can visit MLGW’s other Community offices: Main Office, 245 South M
Memphis, TN 38103