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MLGW Board Meeting Schedule/Agenda for Thursday, January 2
December 31, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Memphis City Council Approves Streetlight Fees
December 17, 2013
Memphis City Council approved Tuesday a schedule of fees for street lighting service for MLGW customers within the Memphis City limits. The fees become effective in the first billing cycle of January 2014.
The street light fees are a City Council initiative. Memphis Light, Gas and Water has
MLGW Board Meeting Schedule/Agenda for Thursday, December 19
December 17, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Holiday Bill Break Begins December 15: No Residential Cutoffs for Unpaid Balances of $399.99 or Less from Dec. 15-Jan 15.
December 11, 2013
To aid customers during the coldest period of the year, MLGW's Holiday Bill Break will begin on Dec. 15. The Holiday Bill Break ensures that no residential customers are cut off from December 15 to January 14 if they have an unpaid balance of $399.99 or less (except in cases of diversion, sa
Winter Energy-Saving Tips
December 10, 2013
Living comfortably during a Memphis winter can be challenging, but it does not have to be costly.
What are some of the easiest ways to stay warm and save?
If you are looking for some easy and free ways to save energy and money this winter, follow these steps:
Set your t
Gift of Comfort
December 9, 2013
Memphis Light, Gas and Water's "Gift of Comfort" helps those in need pay their utility bill. The program provides a means for individuals in the community to make a payment towards a customer's utility bill as a gift.
Follow these simple steps to give a "
MLGW Prepared for Possible Wintry Weather
December 5, 2013
With the strong possibility of winter weather moving into the Memphis and Shelby County area starting on Friday, MLGW is taking precautions to ensure that utility service will remain as reliable as possible. In the event of outages, crews are on hand to respond as quickly and safely as possible.
Electric Space Heater Safety Reminder
December 5, 2013
Portable Electric Space Heaters are a great way to stay warm during those cold winter days. However, there are a few important safety guidelines that you should know when using them.
Portable electric space heaters manufactured after 1991 include many new performance requirements to
Portable Generator Safety Reminder
December 4, 2013
Portable Generators are a great way to back up your power in case an outage hits your home, but using one can be dangerous unless you follow these important safety tips:
Never use a generator indoors or in an enclosed area such as a garage. Generators emit toxic carbon m
MLGW Board Meeting Schedule/Agenda for Thursday, December 5
December 3, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Board Approves New Supplier Diversity Policies: MLGW seeks to boost growth of local companies.
November 22, 2013
The Board of Commissioners of Memphis Light, Gas and Water Division approved Thursday enhancements to the utility’s Supplier Diversity policy that outline industry-specific goals as well as boost economic development for minority-owned (MBE), women-owned (WBE) and local small businesses (L
MLGW Board Meeting Schedule/Agenda for Thursday, November 21
November 18, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Special Called Board Meeting for Friday, November 15
November 14, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW’s Women in Non-Traditional Jobs Fair to Showcase Careers in the Utility Industry
November 11, 2013
Memphis Light, Gas and Water’s second annual Women in Non-Traditional Jobs Career Fair will be held Wednesday, Nov. 13 from 10 a.m. to 2 p.m. at the MLGW Joyce M. Blackmon Training Center, 4949 Raleigh-LaGrange Rd.
MLGW female employees from different areas of the company will be prese
Memphis Light, Gas and Water’s Energy Awareness Poster Contest is designed to give all students residing within the MLGW service areas of Shelby County the opportunity to learn about saving energy during October, Energy Awareness Month and afterwards to share their ideas by creating poster
MLGW Hosting Business of Service Conference: 15th Annual Conference Convenes in November
November 5, 2013
The MLGW Business of Service Conference is scheduled for Friday, November 8, 2013 from 8:30 a.m. to 2:30 p.m. at the MLGW Training Center, 4949 Raleigh-LaGrange at Covington Pike.
The conference is an annual event coordinated by MLGW designed to provide training and networking opportunities
MLGW’s Women in Non-Traditional Jobs Fair to showcase careers in the utility industry
November 5, 2013
Memphis Light, Gas and Water’s second annual Women in Non-Traditional Jobs Awareness Fair will be held Wednesday, Nov. 13 from 10 a.m. to 4 p.m. at the MLGW Joyce M. Blackmon Training Center, 4949 Raleigh-LaGrange Rd.
MLGW female employees from different areas of the company will be p
MLGW Board Meeting Schedule/Agenda for Wednesday, November 6
November 4, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW and TVA are pleased to introduce eScore, a new residential energy efficiency program
October 29, 2013
Memphis Light, Gas and Water (MLGW) and the Tennessee Valley Authority (TVA) are providing homeowners with a simple way to make their homes as energy efficient as possible through eScore, a new home energy improvement program.
Through instant rebates on eligible improvement projects perform
MLGW Again Warns Customers About Scammer Calls: Telephone Scammers Posing as MLGW Representatives
October 28, 2013
Memphis Light, Gas and Water Division has received reports of a scam targeting commercial/business customers over the weekend. Commercial and business customers are receiving false calls about their utility bill. The scammer is instructing customers that MLGW will disconnect their services unles
The 2nd annual MLGW Race to CARE 5K Run/Walk will take place Saturday, Nov. 16 on the Chickasaw Trail at Shelby Farms Park. Registration starts at 7:45 a.m.; the race begins at 9 a.m.
Early registration is $20 and $25 after Oct. 31. Online registration can be completed at www.mlgw.com/racet
MLGW Basketball Tourney Benefits United Way: Fifth Annual Tournament – October 26-27
October 24, 2013
Basketball and United Way – it’s a great way to have fun and raise funds in Memphis. Memphis Light, Gas and Water will host the 5th Annual MLGW United Way Basketball Tournament October 26-27 at the Verties Sails Gym at Southwest Tennessee Community College (STCC) in Midtown.
The
Business of Service Conference 2013
October 22, 2013
The Business of Service Conference provides a setting for ministers and their staff to get to know others, and acquire new skills. The conference is a one-day event held each year in November.
FRIDAY, NOVEMBER 8, 2013
8:30 a.m. to 2:30 p.m.
Joyce M. Blackmon MLGW Training
MLGW Board Meeting Schedule/Agenda for Thursday, October 17
October 14, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Bu
MLGW Celebrates Public Power Week Oct. 6-12
October 8, 2013
Memphis Light, Gas and Water Division is celebrating Public Power Week, Oct. 6-12, along with more than 2,000 other electric utilities that collectively provide electricity on a not-for-profit basis to 47 million Americans.
“As a municipal-owned utility, MLGW strives to do what
TVA Raises Retail Electric Base Rate 1.5 Percent: MLGW electric rate adder remains unchanged since 2004
October 1, 2013
The Tennessee Valley Authority’s retail electric base rate increase of 1.5 percent went into effect Tuesday, the start of TVA’s fiscal year.
Memphis Light, Gas and Water Division, TVA’s largest customer, must pass on TVA’s retail electric base rate increase to its cu
MLGW Board Meeting Schedule/Agenda for Thursday, October 3
September 30, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Outage Map and iOS7 compatibility
September 24, 2013
The release of the new iOS7 operating system by Apple has caused a conflict with MLGW's Outage Map within the MLGW App for Apple products, causing a possible crash of the App itself. MLGW is currently working with Apple to troubleshoot this issue and will soon release an update to correct th
MLGW Again Warns Customers About Scammer Calls: Telephone Scammers Posing as MLGW Representatives
September 18, 2013
Memphis Light, Gas and Water Division has received reports of a scam targeting commercial/business customers.
Commercial and business customers are receiving false calls about their utility bill. The scammer is instructing customers that MLGW has a new payment system and any payments made p
The 2013 Kindergarten – Senior High Student Poster Contest “Saving Energy”
September 18, 2013
Memphis Light, Gas and Water’s Energy Awareness Poster Contest is designed to give all students residing within the MLGW service areas of Shelby County the opportunity to learn about saving energy during October, Energy Awareness Month and afterwards to share their ideas by creating pos
Memphis Energized (September/October 2013)
September 17, 2013
Memphis Energized is a half-hour television program that features important news from Memphis Light, Gas and Water. Each edition of Memphis Energized features energy-saving information, vital safety tips, utility industry news and information on customer assistance programs. MLGW
Memphis Energized Upcoming TV Schedule
September 16, 2013
Memphis Energized is a half-hour television program that features important news from Memphis Light, Gas and Water. Each edition of Memphis Energized features energy-saving information, vital safety tips, utility industry news and information on customer assistance programs. MLGW is proud t
MLGW Board Meeting Schedule/Agenda for Wednesday, September 18
September 16, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Free Pilot Safety Inspections Conclude Oct. 1: Appointments scheduled between Oct. 2 and Dec. 31 will incur a $54 fee.
September 11, 2013
Memphis Light, Gas and Water Division customers can still schedule appointments for free pilot safety inspections between now and Oct. 1 by calling 820-7878 and choosing a convenient date and time. After Oct. 1, the inspections will cost $54, though the service will remain free for elderly custo
Eastbound Lane of Pear Ave. Closed Thursday: Closure is between N. Second and Thomas streets
September 11, 2013
Memphis Light, Gas and Water Division will close the eastbound lane of Pear Ave., between N. Second St and Thomas St., between the hours of 6:30 a.m. and 4:30 p.m. on Thursday, September 12. The closure is related to a transmission project for KTG USA. The lane closure will also continue for a h
MLGW Board Meeting Schedule/Agenda for Wednesday, September 4
August 29, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Smart Meter Purchase Receives Approval
August 20, 2013
The Memphis City Council today approved Memphis Light, Gas and Water’s budget expenditure of $10.1 million for the purchase of 60,000 smart meters from Elster Solutions.
The smart meters—electric, gas and water—will be installed at 24,000 homes, starting later this year. E
Smart Talk: What do MLGW’s Customers Want
August 19, 2013
J.D. Power and Associates recently revealed that 74 percent of MLGW customers want smart meters installed in their homes, up from just 49 percent in 2012 – a strong 25 percent increase!
That’s not an anomaly.
On June 3, 2013, an independent survey
Work on the Raleigh-Millington Road bridge
August 16, 2013
MLGW crews will continue working next week to install a temporary water main on the Raleigh-Millington Road bridge (between New Allen and Fite) over the Loosahatchie River. Work is expected to be completed by Friday, August 23. The construction will require periodic lane closures and is expected
Smart Talk: Moving from analog to digital
August 16, 2013
Despite the fact that we have smart phones, iPads, and all types of modern technology, to a large extent we still live in an analog world. This especially true with the utility business because many of the meters we have in our system are analog. But, the world is changing...
www.
MLGW Board Meeting Schedule/Agenda for Thursday, August 15
August 12, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW to Host A-Blazing Model Car Race: Event Designed to Encourage Engineering to Local Boy and Girl Scouts
August 12, 2013
MLGW is partnering with the Boy and Girl Scouts of the Mid-South to host its first ever “A-Blazing Race” on Saturday, August 16. The race, which will be held at the Beale Street Landing Parking Garage Roof Top at 245 South Main Street, will take place from 8 a.m. to 2 p.m. The A-Blaz
Smart Talk Profile: DC Water
August 12, 2013
Residents in the nation’s capital have used automated water meters since 2002. The District of Columbia Water and Sewer Authority (DC Water) uses a fixed network, radio technology system which eliminates estimated readings.
One of the benefits: the development of an award-winning High
Smart Talk: Pre Pay
July 30, 2013
MLGW’s poorest customers in Memphis could potentially save $7.9 million on their electric bills annually if our prepayment option mirrors the conservation success seen with program in Phoenix, Arizona.
The Phoenix area is the service territory of The Salt River Project (SRP), which ha
MLGW will present its annual Neighborhood Leaders Conference at the MLGW Joyce M. Blackmon Training Center at 4949 Raleigh LaGrange on August 2 from 8:30 a.m. to 3:00 p.m. The day consists of multiple workshop sessions where attendees can learn about Memphis’ most pressing neighborhood iss
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Advises Customers on Possible Tree Trimming Scam
July 24, 2013
MLGW received a report yesterday about a possible scam involving two men posing as tree trimmers. The men knocked on an elderly customer's door on James Road and informed her that they were contracted by MLGW and that a tree in her back yard had been marked for removal. The men were wearing
Smart Talk: Learning From The Best
July 23, 2013
Ever since MLGW launched the Smart Grid Demo in 2010, we’ve been able to compare what we are learning with some of the best utilities in the world. That’s why we actively participate in various utility organizations whose members may be from other countries. We are learning
Memphis Energized (July/August 2013)
July 18, 2013
Memphis Energized is a half-hour television program that features important news from Memphis Light, Gas and Water. Each edition of Memphis Energized features energy-saving information, vital safety tips, utility industry news and information on customer assistance programs. MLGW
10 Years Later: MLGW Remembers "Hurricane Elvis": Utility's Largest Outage in History Led to Many Improvements
July 17, 2013
On July 22, 2003, a storm like no other hit Shelby County. Powerful straight-line winds cut a swath of destruction through MLGW's service area, knocking out power to nearly 339,000 customers.
"The 2003 storm brought many challenges to Shelby County and MLGW," said MLGW Preside
MLGW Board Meeting Schedule/Agenda for Thursday, July 18
July 15, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
According to East Memphis resident Cliff Henderson, the mature neighborhood with towering trees and exposed power lines he calls home can be susceptible to power outages. The potential for automated outage notification afforded by smart meters immediately appealed to him. So, he volunteered for
MLGW Warns Customers About Scammer Calls: Telephone Scammers Posing as MLGW Representatives
July 11, 2013
Memphis Light, Gas and Water Division has received reports of a scam involving a phone number and voice mail message from someone fraudulently claiming to represent MLGW.
Customers are receiving calls from (901) 310-9749 about their utility bill. The customer is placed on hold and the call
MLGW will host a grand opening ceremony at the first compressed natural gas (CNG) public fueling station in Shelby County at 1130 Tupelo St. on Wednesday, July 10 at 10:30 a.m.
The station will provide drivers of natural gas vehicles with the ability to purchase fuel. With more than 120,000
Share the Pennies
Is a new, voluntary program sponsored by Memphis Light, Gas and Water (MLGW) and Metropolitan Inter-Faith Association (MIFA). Share the Pennies encourages MLGW customers to round their utility bill to the next highest dollar amount. Here’s how it works: if your utility
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
2012 MLGW Annual Report
July 1, 2013
A community can only stand as strong as its greatest asset and at MLGW we would like to think we are one of Memphis’ and Shelby County’s greatest assets. As a cornerstone of the community, MLGW’s service is unparalleled. As a leader in our community and in the utility industry,
MLGW and the Metropolitan Inter-Faith Association (MIFA) have launched “Share The Pennies,” a voluntary program designed to raise donations for Project CARE, which assists elderly and disabled customers with energy efficiency and emergency repairs. Memphis Mayor A C Wharton Jr. and U
MLGW's Share The Pennies Program
June 27, 2013
Share the Pennies
Is a new, voluntary program sponsored by Memphis Light, Gas and Water (MLGW) and Metropolitan Inter-Faith Association (MIFA). Share the Pennies encourages MLGW customers to round their utility bill to the next highest dollar amount. Here’s how it works: if your utility
How many smart meter hacking cases have been reported? Zero. Not one of the 1,000 smart meters currently operating in Memphis and Shelby County were hacked. The same goes for the more than 37 million smart meters currently installed in the United States.
Is there a possibility? It’s v
Smart Talk: Serving seniors
June 26, 2013
In the Mid-south, storms happen. Power outages can be an unfortunate consequence of violent weather. Right now, MLGW’s system relies heavily on customer reporting for outage management. Service repair for smaller, individual outages can be delayed needlessly when it is assumed MLGW is awar
Smart Talk: Helping our most vulnerable customers
June 26, 2013
Memphis has a poverty rate of 26 percent. Imagine if nearly half of those impoverished residents took advantage of options to lower costs associated with their utility bills. No security deposits. No reconnection fees. The ability to pay in advance.
Smart meters provide that kind of flexibi
Smart Talk: MLGW President and CEO Jerry Collins Jr.
June 25, 2013
MLGW's vision is to be the best utility for our customers. As a publicly-owned utility, we aim to be the “best” by providing a quality product at the lowest cost for our ratepayers. In a recent annual survey of 50 utilities in cities across the nation, MLGW customers had the lowe
Smart Talk Profile: Volunteer Energy Cooperative
June 25, 2013
Volunteer Energy Cooperative (VEC), based in Decatur, TN, serves about 111,000 customers in 17 east Tennessee counties including Hamilton, Bradley, Polk, McMinn, Megis, Rhea, Roane, Loudon, Cumberland, White, Morgan, Putnam, Overton, Fentress, Pickett, Scott and Bledsoe.
VEC’s mostly
Smart Talk: Serving Customers
June 21, 2013
The ability to focus on the customer is the hallmark of every successful organization.
That includes anticipating customer needs and meeting those needs in a way that is simple for the customer. This helps to explain why Memphis Light, Gas and Water Division is committed to smart meters.
Smart Talk Profile: Bolivar, TN
June 20, 2013
In Hardeman County, about an hour drive east from Memphis, customers of Bolivar Energy Authority (BEA) will soon be able to pay for their electric service much like they fill the gas tank in their car.
"Pay As You Go" is a service offering that BEA plans to expand to its more than
Smart Talk: What do MLGW's customers want?
June 19, 2013
On June 3, 2013, an independent survey company polled 400 customers at MLGW Community Offices. Administered by Reneé Enterprises, the survey was designed to determine what additional services should MLGW offer its customers.
The survey results represent a random sampling of household
Smart Talk Profile: Olive Branch, Miss.
June 18, 2013
In Olive Branch, residents do not have a meter reader physically reading the meter at their homes.
They have access to information about their daily usage. When storms cause an outage, the local utility, Northcentral Electric Power Association, can actually pinpoint which customers are with
MLGW Board Meeting Schedule/Agenda for Thursday, June 20
June 13, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
60,000-meter Project, 2013-2014. The next phase of MLGW’s initiative will include the installation of a combined 60,000 residential electric, natural gas and water smart meters. Rather than having volunteers scattered across Shelby County, MLGW is focusing on specific geographi
Memphis Energized (May/June 2013)
June 6, 2013
Memphis Energized is a half-hour television program that features important news from Memphis Light, Gas and Water. Each edition of Memphis Energized features energy-saving information, vital safety tips, utility industry news and information on customer assistance programs. MLGW i
About 100 window air conditioning units from the MLGW/Neighborhood Christian Center "Play It Cool" program remain available for qualified low-income seniors and disabled residents of Shelby County.
The Neighborhood Christian Center will host another screening and application proce
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Smart Talk: North Georgia EMC
June 3, 2013
At its 2011 Annual Meeting, North Georgia Electric Membership Corporation (NGEMC) announced it would install new automated meters throughout its seven-county service territory. The project cost $15.5 million.
Less than a year later, about 99,000 new automated meters were installed.
Ful
Smart Talk: Lifespan of electric meters
June 3, 2013
On average, an electric meter can operate effectively for 25 years.
Certified to American National Standards Institute (ANSI) criteria, these meters can have life spans far longer than consumer products. The same goes for gas and water meters (average life spans, 25 and 15 years respectively
Moving Forward with Smart Meters
May 30, 2013
The Greater Memphis Chamber and Memphis Light, Gas and Water have a great working relationship. When the Chamber is recruiting new business to Memphis, MLGW is usually a role player, helping to create an attractive utility package. Our low utility rates, the lowest in the nation I might add
Smart Talk: Helping our most vulnerable customers
May 29, 2013
A North Memphis resident, Velma, is 86 years old. She lives alone on a fixed-income. Velma pays a portion of her bill faithfully each month, but never the full amount. Her bill ballooned due to a bad water leak, and she’s never been able to catch up. MLGW donated repairs to fix the leak, a
Smart Talk: Smart Meters are 99% Reliable
May 24, 2013
As is the case in most industries, technology evolves and new methods and equipment are utilized. For MLGW, obsolescence has prompted the move to digital meters. Meter manufacturers no longer produce the dial-faced analog meters used for more than a century by the electric industry to record usa
Smart Talk Profile: Chattanooga, TN
May 22, 2013
Memphis Light, Gas and Water Division was founded in 1939, four years after Electric Power Board (EPB) in Chattanooga. Conventional wisdom suggests that the youngest and largest of the two would also be the most advanced of the two. Well, conventional wisdom is wrong. When it comes to Smart Grid
MLGW Honored With National Award For Reliable Electric Operations: Awarded for the fourth time in eight years
May 22, 2013
For the fourth time in eight years, Memphis Light, Gas and Water has earned the American Public Power Association's (APPA) Reliable Public Power Provider (RP3 ®) recognition for providing consumers with the highest degree of reliable and safe electric service.
This year, 90 of
Smart Talk Profile: Gibson County, TN
May 21, 2013
In the eight Western Tennessee counties served by Gibson Electric Membership Corp., a member can pay as little as $40 for electric service – and continue to pay as much as they want whenever they want – in Gibson EMC’s Pay-As-You-Go program.
That’s the minimum that G
On Monday, May 20, 2013 MLGW water crews will be performing construction from 8 a.m. to 5 p.m. on a large water main in order to accommodate the Loosahatchie River bridge replacement on Raleigh Millington Road.
MLGW will resume normal operations after that time. While no customers should b
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Supplies Liquefied Natural Gas For UPS: UPS Switches to LNG from Diesel in Greater Memphis Area
May 13, 2013
Memphis Light, Gas and Water Division has entered into a 10-year contract to supply liquefied natural gas (LNG) for United Parcel Service’s fleet operation in the Greater Memphis area.
UPS is expanding its use of LNG as a transportation fuel by replacing many of the diesel tractors wi
Standard & Poor’s Rating Services recently reaffirmed its AA+ rating on all of Memphis Light, Gas and Water’s outstanding debt.
S&P’s AA+ rating, its second highest, is assigned to the standard long term and underlying ratings on MLGW’s electric system
Memphis Light, Gas and Water recently began mailing its annual Water Quality Report to all of the utility's water customers. The report is the culmination of a year of laboratory tests revealing that Memphis water is well within Environmental Protection Agency (EPA) and Tennessee Department
This afternoon, the City of Memphis and Memphis Light, Gas and Water (MLGW) will celebrate the success of an energy efficiency grant program that has helped weatherize nearly 900 homes and contributed to participants reducing electric bills by an average of 14 percent.
The City of Memp
Plus-1 Jam: MLGW Celebrates Memphis Music
April 30, 2013
Memphis Light, Gas and Water will again celebrate Memphis Music during the month of May with live music on a stage set up on Beale Street by the Elvis statue on the north side of MLGW’s Administration Building, and it’s all for a good cause.
MLGW will sponsor the second annual P
MLGW Board Meeting Schedule/Agenda for Thursday, May 2
April 29, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW, Neighborhood Christian Center Team To Help Seniors “Play It Cool”: 200 Window AC Units Donated to Low-Income Seniors
April 26, 2013
Seniors facing the unrelenting heat of summer can expect a little relief thanks to Memphis Light, Gas and Water’s “Play It Cool” Program. As part of MLGW’s community outreach efforts, 200 window air conditioning units will be available to qualified low-income seniors and
MLGW Celebrates Earth Day
April 22, 2013
Saving energy is not only easy, it's good for the earth and your pocketbook. Here are some super easy ways to start saving today:
At work:
Minimize use of the facilities' elevators. Please use the stairs.
Adjust window coverings (blinds) to allow day light
MLGW Board Meeting Schedule/Agenda for Thursday, April 18
April 15, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Stay Connected with MLGW with the New Android App
April 15, 2013
Memphis Light, Gas and Water has released a new application for Android devices that allows MLGW customers to access a variety of utility related information, including outage status and a new mobile-friendly outage map. One of the app's most useful features is the ability for customers to b
MLGW water construction crews will be working for the next 5-7 days at Poplar and Ridgeway, a project that will require several lanes of traffic to be closed on Poplar. The crews will start work tomorrow (Tuesday, April 16), and will be working from 7 p.m. - 6 a.m. each day until the completion
MLGW Average Residential Bills the Nation’s Lowest: Based on Annual Survey of About 50 Utilities
April 10, 2013
Memphis Light, Gas and Water customers pay the lowest combined bill for electricity, natural gas, water and wastewater in the U.S., according to a 2013 survey of about 50 utilities across the nation. The survey provides a snapshot of average utility bills and rates effective January 2, 2013. Ful
Monday's Plus-1 Push Telethon received more than $47,000 in pledges and donations! This means that more than 230 additional families facing a temporary hardship will be able to receive utility assistance this year. Monday's telethon combined the collective efforts of MLGW, News Channel 3
MLGW to Promote Gas Safety Awareness April 12: MLGW & Local Lowe’s Stores Team for Awareness Campaign Friday
April 9, 2013
Memphis Light, Gas and Water Division and Lowe’s locations in Shelby County are teaming up to promote natural gas safety awareness on Friday, April 12 from 9 a.m. to 3 p.m.
MLGW Gas Engineering employees will have display tables at several Lowe’s locations to provide inform
MLGW Water Main Repair on N. Parkway Begins April 9: Some Customers May Experience Rusty Water
April 5, 2013
Final construction to repair a large water main on North Parkway will begin on Tuesday, April 9. This phase of construction will require the shutdown of MLGW's Mallory Pumping Station, but MLGW will utilize other pumping stations to deliver water to customers normally served by this pumping sta
The Plus-1 program was created in 1982 and is a partnership between MIFA and MLGW that provides utility assistance for individuals and families in financial crisis.
Where does the money come from?
MLGW customers sign up to donate by agreeing to add at least $1 per month to their utility
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW has again received reports of scam attempts, targeted to Hispanic both residential and commercial customers. The customers are receiving calls in Spanish telling them that their utility payments are past due, and that their utility services will be cut off immediately unless they go out and
National Theatre for Children to Perform March 25
Elementary school students will enjoy a multi platform experience performed by the National Theatre for Children (NTC) to teach kids how to be more energy efficient. Sponsored by MLGW, the program will be delivered at South Park Elementary (1
On March 11, City Council members received an e-mail with a link to a September 13, 2012 news story about a Philadelphia-based utility, PECO, halting their Smart Meter deployment pending investigation into overheating incidents with what equated to approximately 30 of the company’s 186,000
MLGW Board Meeting Schedule/Agenda for Thursday, March 21
March 18, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Memphis Energized (March/April 2013)
March 12, 2013
Memphis Energized is a half-hour television program that features important news from Memphis Light, Gas and Water. Each edition of Memphis Energized features energy-saving information, vital safety tips, utility industry news and information on customer assistance programs. MLGW i
MLGW Releases Android App
March 8, 2013
MLGW has released a new application for Android devices that allows MLGW customers to access a variety of utility related information, including outage status and a new mobile-friendly outage map.
One of the app's most useful features is the ability for customers to be able to check the
Jerry Collins Jr. Reappointed as MLGW President and CEO
March 6, 2013
The Memphis City Council today voted unanimously to confirm Mayor A C Wharton Jr.’s reappointment of Jerry Collins Jr. as Memphis Light, Gas and Water’s President and Chief Executive Officer. Collins will serve a five-year term. His appointment will become official with the approval
MLGW Board Meeting Schedule/Agenda for Thursday, March 7
February 28, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW Launches Redesigned Spanish Website
February 27, 2013
As part of its continuous efforts to better serve the growing Latino segment of its customers, MLGW has launched a redesigned version of its website in Spanish, www.mlgw.com/espanol which features easier navigation, improved graphics, an increased emphasis on interactivity and social media, and
MLGW Board Meeting Schedule/Agenda for Thursday, February 21
February 18, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
We Can help: Shelby Farms Park Conservancy
February 14, 2013
We Can Help is a feature here at Bird on a Wire where we spotlight a community organization and tell you how you can help. To have your organization featured, email sgreenberg@mlgw.org.
Shelby Farms Park Conservancy (SFPC) is the 501(c)3 nonprofit organization that manages and operates Shel
MLGW Board Meeting Schedule/Agenda for Thursday, February 7
January 31, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Grizzlies All-Star forward Zach Randolph and Plus-1
January 25, 2013
Grizzlies forward Zach Randolph gave back to the community, by covering utility payments for families who are in need of assistance. Zach visited with Memphis-area residents on Thursday, January 24 to pay utilities for the residents to have their services restored and to sign autographs. For the
We Can Help: The Exceptional Foundation
January 23, 2013
We Can Help is a feature here at Bird on a Wire where we spotlight a community organization and tell you how you can help. To have your organization featured, email sgreenberg@mlgw.org.
Jo Anne Fusco (left) is the Executive Director of The Exceptional Foundation of West Tennes
Zach Randolph Gives to Plus-1 for Fourth Consecutive Year
January 17, 2013
In support of Dr. Martin Luther King, Jr. Day of Service, Memphis Grizzlies forward Zach Randolph is giving back to the community, by covering utility payments for families who are in need of assistance. For the fourth consecutive year, Randolph has donated $20,000 to Metropolitan Inter-Fait
MLGW Safety Reminder: Preparing For A Power Outage
January 15, 2013
In any emergency situation, whether it's a tornado, ice storm, earthquake or flood, you need to be prepared for the possibility of temporary power outages. For safety reasons, you should know where your gas and water shutoff valves are located, how to identify the main electric service panel
We Can Help: MIFA
January 14, 2013
We Can Help is a feature here at Bird on a Wire where we spotlight a community organization and tell you how you can help. To have your organization featured, email sgreenberg@mlgw.org.
Thanks to Linda McNeil, MIFA’s vice president of development, for answering a few questions about MI
MLGW Board Meeting Schedule/Agenda for Thursday, January 17
January 14, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
MLGW, Neighborhood Christian Center Team to Donate Space Heaters, Blankets: 100 Space Heaters, 100 Electric Blankets Available to Qualified Applicants
January 10, 2013
Memphis Light, Gas and Water and the Neighborhood Christian Center are teaming again this year to assist qualified low-income seniors and physically challenged residents of Shelby County through the “Power of Warmth” Program. The program provides space heaters and electric blankets t
We Can Help: Grow Memphis
January 7, 2013
We Can Help is a feature here at Bird on a Wire where we spotlight a community organization and tell you how you can help.
GrowMemphis is a small non-profit that empowers neighborhoods to create and sustain community gardens that produce fresh, healthy food. But that doesn
MLGW Board Meeting Schedule/Agenda for Friday, January 4
January 2, 2013
Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 1:30 p.m., the first and third Thursday of each month (unless otherwise noted), at MLGW Administration Buildi
Memphis, TN 38103