News Releases
News Releases for: 2011
MLGW Workers Find Body at Substation Friday Night
December 31, 2011
(December 31, 2011) - The body of a 53-year-old man was found last night at about 9 p.m. at MLGW's electric substation at 1630 Menager. The man apparently came in contact with electrified equipment. The victim was not an MLGW employee and was not authorized to be on the premises. MLGW workers disco
MLGW, Neighborhood Christian Center Team
To Donate Space Heaters, Blankets:
150 Space Heaters, 150 Electric Blankets Available to Qualified Applicants
December 14, 2011
(December 14, 2011) - Just in time for Christmas, MLGW is teaming up with the Neighborhood Christian Center to assist qualified low-income seniors and disabled residents of Shelby County through the Power of Warmth Program.
The Neighborhood Christian Center will be accepting applications and sc
MLGW's Holiday Bill Break to Begin This Week:
No Residential Cutoffs for Unpaid Balances of $399.99 or Less from Dec. 15-Jan 15.
December 13, 2011
(December 12, 2011) — To aid customers during the coldest period of the year, MLGW's new Holiday Bill Break will begin on Dec. 15.
The Holiday Bill Break ensures that no residential customers are cut off from December 15 to January 14 if they have an unpaid balance of $399.99 or less. The Holi
Memphis Energized: November/December 2011 Edition
November 28, 2011
Memphis Energized is a half-hour television program that features important news from Memphis Light, Gas and Water. Each edition of Memphis Energized features energy-saving information, vital safety tips, utility industry news and information on customer assistance programs. MLGW is proud to provid
MLGW Offers New Holiday Bill Break: No Residential Cutoffs for Unpaid Balances of $399 or Less from Dec. 15 to Jan 15.
November 16, 2011
(November 16, 2011) — To aid customers during the coldest period of the year, Memphis Light, Gas and Water Division is offering a new program called the Holiday Bill Break.
The Holiday Bill Break ensures that no residential customers are cut off from December 15 to January 14 if they have an u
MLGW to Co-Host Community Outreach Forum for Green Power Switch
November 15, 2011
(November 15, 2011) - Memphis Light, Gas and Water (MLGW) is co-hosting a free community outreach forum Friday, November 18, 2011 at the MLGW auditorium from 8:30 to 3:00. The Tennessee Renewable Energy Economic Development Council (TREEDC) is the other co-host for the forum as part of an ongoing
November 15 Application Deadline for Winter Moratorium for Seniors
November 11, 2011
(November 11, 2011) - The deadline is approaching for customers to apply for MLGW's Winter Moratorium for Seniors.
As winter approaches, MLGW wants to ensure uninterrupted service to its senior (60+) and disabled customers. The Winter Moratorium program has been in place for over two decades an
MLGW Hosts Business Seminar for Service Organizations
November 2, 2011
(November 2, 2011) — Memphis Light, Gas and Water will present its annual Business of Service Conference, on Friday, Nov. 11 from 9 a.m. to 2:30 p.m. at MLGW’s Joyce M. Blackmon Training and Development Center at 4949 Raleigh-LaGrange Road.
The Business of Service Conference is a hands-on,
Winter Moratorium
November 1, 2011
(November 1, 2011) - As winter approaches, MLGW wants to ensure uninterrupted service to its senior (60+) and disabled customers. The Winter Moratorium program has been in place for over two decades and prevents cutoffs for registered customers during the months of December, January and February.
Paying by Check at Non-MLGW Locations
October 6, 2011
(October 6, 2011) - MLGW uses third-party payment vendors in order to receive payments at non-MLGW locations. Some of these locations have traditionally accepted payment by check with no extra fee, while others are cash only and require a $2 payment (this fee goes to the third-party vendor and not
Live Streaming
October 6, 2011
(October 6, 2011) - Memphis Light, Gas and Water now provides LIVE streaming of the 3:00 p.m. Board of Commissioners' meetings, which are held the first and third Thursdays of each month. Meeting schedules and agendas of are posted on the home page of MLGW's website. Customers can visit mlgw.com or
MLGW Expands Call Center Hours for Weekdays, Saturdays
October 5, 2011
(October 5, 2011) – To better meet customer call volume, MLGW has expanded its weekday hours of operation from 7 a.m. to 9 p.m. Service advisors in MLGW’s Customer Care Center will also be available to take calls from 8 a.m. until 4 p.m. on Saturday, Oct. 8 and Saturday, Oct. 15. The expanded c
MLGW Updates Online Bid Notification Service
October 3, 2011
(October 3, 2011) - Memphis Light, Gas and Water's Online Bid Notification Service is designed to automatically notify registered users of competitive bids for materials, equipment, supplies and contracted services. Once registered, you will be notified via email on any solicitations for bids/propo
Memphis Energized: September/October 2011 Edition
September 26, 2011
Memphis Energized is a half-hour television program that features important news from Memphis Light, Gas and Water. Each edition of Memphis Energized features energy-saving information, vital safety tips, utility industry news and information on customer assistance programs. MLGW is proud to provid
MLGW Offers Relaxed Deferred Payment Plan Through September 30
September 16, 2011
MLGW Offers Relaxed Deferred Payment Plan Through September 30
With cooler temperatures arriving, Memphis Light, Gas and Water
Division is relaxing requirements on Deferred Payment Plans to offer
customers additional help with their utility bills. The relaxed
requirements will be in effect unti
Dana Jeanes Selected as Vice President, CFO and Secretary-Treasurer
September 16, 2011
Dana Jeanes Selected as Vice President, CFO and Secretary-Treasurer
At its Thursday, September 15 meeting, the MLGW Board of Commissioners
approved the selection of MLGW Controller Dana J. Jeanes as the new MLGW
Vice President, Chief Financial Officer & Secretary-Treasurer. In his
new position,
MLGW Gas Leak Surveyors: What you need to know
September 6, 2011
MLGW has received a number of inquiries from customers who have seen our gas leak surveyors working in their respective neighborhoods. Here’s what you need to know about MLGW employees in the field:
Gas Leak Surveyors are contracted through MLGW, wear fluorescent Chartreuse Traffic Vests and
Call for your Pilot Safety Inspection
September 5, 2011
MLGW's Pilot Safety Inspection program begins September 6 and will run through
February 29, 2012. If you're one of our many customers who take advantage of this
program, you can schedule an appointment now.
Appointments scheduled between September 6 and October 3 are free. Appointments
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Energy Myths
August 31, 2011
Some of our energy experts answer some common questions...
If I turn my heat or air off or down while I'm gone, does it use more energy to heat it up or cool it down when I get home than it would if I left it running the whole day?
If you are going to be away for more than four hours, it is
Memphis Light, Gas and Water Assists Eastern United States in Hurricane Restoration Efforts
August 29, 2011
(August 29, 2011) - Memphis Light, Gas and Water is providing mutual aid assistance to Public Service Electric and Gas located in Secaucus, NJ. Four MLGW crews are being sent to assist with the hurricane restoration.
PSEG's latest hurricane updates: http://www.pseg.com/info/media/news.jsp
Memphis, TN 38103