News Releases
News Releases for: 2010
MLGW's Annual Winter Moratorium Takes Effect Today Amidst Lingering Freezing Conditions
December 15, 2010
(December 15, 2010) - With temperatures expected to remain well below freezing the next several days, MLGW is working to ensure customer safety by activating its Annual Moratorium today. MLGW will suspend residential customer cut-offs for nonpayment December 15-January 14 except in cases of theft,
MLGW delays cutoffs in extreme temperatures
December 12, 2010
As Memphians are experiencing below normal temperatures, MLGW wants to remind customers that if the WIND CHILL is predicted to be at or below 32 degree Fahrenheit during a 24-hour period, Memphis Light, Gas and Water Division does NOT execute cutoffs.
MLGW wants to remind customers of the impor
MLGW Phone Maintenance Scheduled for Late Thursday Evening
December 9, 2010
Telephone service at the MLGW Customer Care Center (CCC) will be interrupted for two hours starting at 11 p.m. on Thursday, Dec 9.
MLGW numbers 820-7878 and 544-MLGW (6549) will be down during this planned maintenance. The MLGW Interactive Voice Response (IVR) Unit will also be unavailable for s
MLGW Work Continues at I-240 and Shady Grove
December 8, 2010
Memphis Light, Gas and Water Division crews are continuing to work on the relocation of a 12-inch gas main that crosses Interstate 240 at Shady Grove to accommodate future Tennessee
Department of Transportation road work. The work, which started on Monday, November 8, is expected to be completed
MLGW Residential Customers Enter the Smart Grid Era: Process of installing smart meters throughout Shelby County has begun
November 19, 2010
(November 19, 2010) - The MLGW Smart Grid Demonstration is underway this week as MLGW meter technicians have begun installing 1,000 electric smart meters for residential customers who volunteered to be participants in a three-year demonstration project. These Smart Grid pioneers will test the effec
MLGW Hosts Gas Safety Meeting for Public Officials
October 18, 2010
(October 18, 2010) - Memphis Light, Gas and Water invites local elected and appointed public officials to a meeting to discuss the issue of natural gas safety in the Memphis and Shelby County community. The meeting will be held Tuesday, October 19 at MLGW's David F. Hansen Administration Building a
GreenUp Memphis
September 23, 2010
GreenUp Memphis is a new festival celebrating things you can do to make Memphis both more eco-friendly and a more attractive place to live. Live Music, Festival Food, Interesting Exhibits, Prizes & More; it's an event for folks who care about their home town and want to make a difference. Join Mayo
MLGW's Public Records Policy
September 21, 2010
MLGW has adjusted its public records policy in order to closer align with the State of Tennessee guidelines. Effective September 15, 2010, MLGW has reduced its fees for copying black and white documents and records from 50 cents per copy to 15 cents per copy (for 8 1/2 x 11 or 8 1/2 x 14 pages). A
Mandatory Meeting for Contractors Seeking To Bid for Block Grant Program: Attendance Required To Submit Bidder Qualifications
September 15, 2010
(September 15, 2010) - The City of Memphis and Memphis Light, Gas and Water Division are seeking contractors who want to qualify for participation in the Energy Efficiency and Conservation Block Grant program. The program is funded by American Recovery and Reinvestment Act funds pursuant to an agre
(September 7, 2010) - Memphis Light, Gas and Water Division has been identified as one of the top 10 performing utilities in the nation for economic development, according to Site Selection magazine. MLGW also made Site Selection's Top 10 list in 2000 and 2001.
According to Site Selection, the
Pilot Light-Up Inspection Scheduling
Underway
August 19, 2010
(August 19, 2010) - Memphis Light, Gas and Water Division customers can schedule appointments for pilot light-up inspections by calling 820-7878. The service is free to all customers prior to October 5 and after December 31.
By calling 820-7878, customers can access the automated scheduling sys
News Link: Wharton, suburban mayors want to make Memphis leader for electric vehicles from The Commercial Appeal
August 17, 2010
(August 17, 2010) - Mayor A C Wharton and his suburban peers are advocating Greater Memphis as a proving ground for electric vehicles and charging stations.
They believe the region can win out as one of 15 demonstration communities nationally for an electric vehicle initiative under consideratio
MLGW offers weather-related payment options
August 10, 2010
(August 10, 2010) - Recognizing that the recent weather-related moratoriums and high energy usage this summer could result in higher bills for MLGW customers, the utility is taking steps to assist customers by expanding bill payment options. From now until September 17, MLGW will lower the dollar l
August 3 Outage Update
August 3, 2010
(August 3, 2010) - As of 7:30 pm, about 3,900 MLGW customers remain without power following the afternoon thunderstorm that hit areas of south Memphis, including Parkway Village and Hickory Hill. The storm hit around 4:30 pm, primarily knocking out one circuit, five partial circuits and 19 overhead
July 23 Outage Update
July 23, 2010
(July 23, 2010) - About 3,600 MLGW customers were affected by a substation outage Friday night. The outage occurred at about 6:15 p.m. Customers within the borders of E.H. Crump Blvd., Union Ave., Danny Thomas Blvd., and Riverside Drive were affected. Power was restored to all customers at about 8:
Water Main Repair To Impact Traffic at Intersection
Of Raleigh LaGrange Rd. and Summer Ave.
July 8, 2010
(July 8, 2010) - Memphis Light, Gas and Water Division crews are repairing a broken 24-inch water main in the westbound lane of Raleigh LaGrange Road, on the east side of Summer Ave. Traffic flow will be impacted for at least two weeks.
The water main repair work has already started and could ta
(June 24, 2010) - Memphis Light, Gas and Water announced today a new weather-related reconnection program for residential customers who are currently without electric, gas and/or water services due to non-payment or failure to complete MLGW's required identification procedures. These residential cu
Accident Claims Life of MLGW Employee Tuesday
June 15, 2010
MLGW employee Reginald Payne was fatally injured in a routine transmission maintenance accident today. The incident occurred near Ingram Micro and the BFI Landfill in Millington, off of Highway 51.
Payne, 42, a Crew Leader, Lineman in Electric Distribution, had been employed at the Division sin
Weather-Related Moratorium Policy
June 15, 2010
It is the policy of MLGW to not disconnect any residential accounts for non-payment whenever the following conditions exist:
(a) The forecast wind chill factor will be 32 degrees Fahrenheit or below (freezing) for a period of 24 hours or more.
(b) The forecast heat index will be 100 degrees F
MLGW issues "streetlight challenge" to customers
June 9, 2010
(June 9, 2010) - Memphis Light, Gas and Water is issuing a challenge to its customers in an effort to improve nighttime safety. MLGW's Streetlight Challenge gives the utility one week to fix common streetlight outages or the utility will name the streetlight after the first person who reported the
Memphis, TN 38103