News Releases
News Releases for: 2009
MLGW donates $1,000 to help solve crimes against employees
December 17, 2009
(December 17, 2009) - Memphis Light, Gas and Water Division is making a $1,000 donation to Crime Stoppers (528-CASH [2274]) in an attempt to obtain information leading to the arrest of those responsible for three separate robberies of MLGW employees.
In what appears to be crimes of opportun
News Link from WMC-TV - MLGW to launch energy usage contest between two Memphis neighborhoods
December 16, 2009
(December 16, 2009) - "The Biggest Loser" is one of NBC's most popular reality shows. Now, MLGW is bringing a similar match up to the Mid-South in the form of an energy competition between two neighborhoods.
"We thought this would be an innovative, fun, creative way to get the two neighborhood
NEWS LINK from the Associated Press: TVA rates to drop again from fuel cost adjustment
December 15, 2009
(December 15, 2009) - Rates for Tennessee Valley Authority residential customers will drop between $1 and $3 in the billing period that starts Jan. 1 due to another reduction in fuel costs.
The change reflects more hydroelectric generation because of rain and a reduction in projected future cost
As temperatures fall, MLGW emphasizes good winter safety practices
December 9, 2009
(December 9, 2009) - Tonight's local forecast predicts temperatures dropping into the mid 20s, which means there is a danger of water pipes freezing and bursting and a chance that customers will use supplemental heating sources, such as space heaters, to stay warm.
MLGW reminds customers to
Holiday season should result in lower costs for MLGW customers
November 25, 2009
(November 25, 2009) - MLGW customers may find holiday cheer in the fact that costs are likely to be lower this winter. Lower natural gas and electric purchasing costs should mean savings for customers compared to utility costs last winter. This winter's bills are expected to be about 9.5 percent lo
MLGW launches MLGW Mobile Alerts program
November 3, 2009
(November 3, 2009) - Memphis Light, Gas and Water customers can now receive text message mobile notification of billing due dates and possible impending cut-offs. Customers can register for the program at www.mlgw.com/mobilealerts.
Customers will need their 16-digit MLGW account number and acces
MLGW receives $5 million federal grant to begin Smart Grid upgrades
October 28, 2009
(October 27, 2009) - Memphis Light, Gas and Water has received a federal grant to install a communication and control system in the electric grid serving the downtown and medical district areas. The system will enhance reliability in the area by giving MLGW additional insight into potential electri
Payment arrangements now available through www.mlgw.com
October 21, 2009
(October 21, 2009) - MLGW customers who have received a cut-off notice can now go to MLGW's Web site and complete an online form to request a payment extension. By requesting an extension the payment date will be extended beyond the current due date. Customers will need their MLGW account number, l
North Community Office temporarily closing for renovations
October 9, 2009
(October 9, 2009) - Beginning Thursday, Oct. 15, the Memphis Light, Gas and Water North Community Office at 2424 Summer Avenue will close for renovations that will improve efficiency and convenience in serving customers. Renovations include a new HVAC system, roofing repairs, and other enhancements
MLGW's Project MAX celebrates 25 years
September 29, 2009
(September 29, 2009) - Twenty-five years ago, Memphis Light, Gas and Water Division employees pioneered a program, Project MAX, to help repair and weatherize homes and build wheelchair ramps for low-income, elderly and disabled residents in Memphis and Shelby County.
MLGW will celebrate the pro
(September 25, 2009) - October is National Energy Awareness Month and Memphis Light, Gas and Water Division is sponsoring the annual Energy Awareness Month Poster Contest for Memphis and Shelby County students.
The contest theme is Energy Awareness and Energy Conservation. The deadline for subm
MLGW's Web site receives national recognition
September 16, 2009
(September 16, 2009) - Memphis Light, Gas and Water's Web site, www.mlgw.com, has been ranked in the top quartile in the new "E Source 2009 Review of North American Electric and Gas Company Web Sites." Ranking 23rd out of the 100 utilities surveyed, mlgw.com advanced up 44 spots from E Source's pre
(August 26, 2009) - Memphis Light, Gas and Water is now scheduling appointments for pilot light safety inspections. The service is free to all customers prior to October 6 and after December 31.
Customers can call the automated scheduling system at 820-7878 to choose an appointment date an
(August 6, 2009) - Memphis Mayor Pro Tem Myron Lowery will address Memphis Light, Gas and Water Division's annual Neighborhood Leaders Conference Friday morning, August 7 at 8:45 a.m. The conference will be held at MLGW's Joyce M. Blackmon Training Center at 4949 Raleigh-LaGrange Road.
WHAT
MLGW hosts Heat Summit to ensure summer safety
July 27, 2009
(July 27, 2009) - With seven people having already succumbed to heat-related deaths this year and possibly more very hot weather coming, MLGW is hosting a Heat Summit with local health and political officials. The goal of the summit, set for Tuesday, July 28, at 1:30 p.m. at the MLGW Administration
MLGW Shows More Improvement in Latest J.D. Power Residential Utility Customer Satisfaction Survey
July 21, 2009
(July 21, 2009) - Memphis Light, Gas and Water Division posted the third best increase in overall score for the South Midsize Region in the latest residential utility customer satisfaction study conducted by J.D. Power and Associates. MLGW is no longer last in the nation, ranking 117th out of 121 u
Restoration update: June 19, 10 a.m.
June 19, 2009
(June 19, 2009) - As MLGW winds down its restoration process from the June 12 storm, about 1,200 MLGW customers remain without power. MLGW and contract crews continue to work around the clock to restore power to the remaining customers.
"All of our resources are devoted to bringing power b
MLGW Storm Restoration Complete
June 19, 2009
MLGW completed its storm restoration efforts Friday evening, one week after a devastating storm hit Memphis and Shelby County. By 11 p.m. Friday night, power had been restored to customers who experienced an outage as a result of the storm on June 12 and subsequent smaller storms on June 14 and 15.
Restoration update: June 18, 10:30 a.m.
June 18, 2009
(June 18, 2009) - As of 10:30 a.m. on Thursday, about 4,900 MLGW customers remain without power. Since Friday, MLGW has restored power to approximately 135,000 customers. More than 800 MLGW employees and contractors have been on the streets working 24-hours a day, in 16-hour shifts, to restore powe
Restoration update: June 17, 10 a.m.
June 17, 2009
(June 17, 2009) - As of 10 a.m. on Wednesday, about 12,000 MLGW customers remain without power. Since Friday, MLGW has restored power to almost 130,000 customers. More than 800 MLGW employees and contractors are on the streets working 24-hours a day, in 16-hour shifts, to restore power.
MLGW is
Memphis, TN 38103