News Releases
News Releases for: 2020
MLGW implements pandemic plan
March 13, 2020
Highlights include suspension of disconnections
Memphis Light, Gas and Water has implemented its Pandemic Plan. To better serve our customers during this time of crisis, the plan includes the suspension of disconnections for all customers until further notice.
During this time, while services
MLGW to Hold Press Conference Regarding COVID-19
March 13, 2020
MLGW President and CEO J.T. Young will hold a press conference today at 3 p.m. in the lobby of the MLGW Administration Building, 220 S. Main.
During the press conference, the president will give an update on MLGW’s efforts to address the COVID-19 crisis affecting our community.
MLGW Board Meeting (March 18)
March 13, 2020
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 8:30 a.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
In the interest of health and safety, Memphis Light, Gas and Water is encouraging the public to view the Wednesday, March 18 Board of Commissioners meeting online rather than attending the meeting in person.
All board meetings are streamed live here: http://mlgw.iqm2.com/Citizens/Default.aspx.
Two New MLGW Gas Main Projects set to begin March 9
March 6, 2020
Memphis Light, Gas and Water crews will begin work next week at two sites to improve MLGW’s natural gas system. Beginning March 9, gas main construction will start on Front Street from Beale Street to Pontotoc Avenue Downtown and on Central Avenue from Cooper Street to McLean Blvd. in Midtown
Billing cycle adjustments to improve MLGW efficiency
February 28, 2020
MLGW has begun a Shelby County-wide reorganization of customer meter reading routes and billing cycles. The purpose of the project is to allow MLGW to more effectively serve customers as meter reading routes are consolidated and streamlined. However, customers should check their billing due dates e
MLGW Board Meeting (March 4)
February 28, 2020
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 8:30 a.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW declares February 29, 2020 Plus-1 Day
February 25, 2020
Memphis Light, Gas and Water Division proclaims this year’s Leap Day as Plus-1 Day. The extra day in 2020 is a great time to encourage customers to sign up for Plus-1 and communicate the impact of this program.
Of the thousands of households who come to MIFA (Metropolitan Inter-Faith Assoc
"Just Mercy" private screening to benefit MIFA’s Plus-1 Program
February 24, 2020
A private screening of Just Mercy will benefit Plus-1, a 35-year partnership between MIFA and MLGW that provides utility assistance for eligible households through donations from the community. This special screening will be at the Malco Paradiso, 584 S. Mendenhall Road, on Tuesday February 25. The
MLGW’s Power Supply Advisory Team’s final meeting set for Thursday, February 27, 2020
February 24, 2020
MLGW’s Power Supply Advisory Team (PSAT) will meet for the last time this year on Thursday, February 27, from 10 a.m. to 2 p.m. at First Baptist Broad, 2835 Broad Avenue.
During the meeting, PSAT members will provide their final input on the most effective and reliable power supply option.
My Account emails
February 21, 2020
MLGW's new My Account sends various emails from donotreply@mlgw.org. Some customers are not getting these emails. We are working to get them unblocked. In the meantime, we urge all My Account users to check their spam folders. #ServingYouIsWhatWeDo
MLGW is the largest three-service p
President and CEO to deliver the State of MLGW Address
February 18, 2020
MLGW President and CEO J.T. Young will deliver the State of Memphis Light, Gas and Water Address during the February 19 Board of Commissioners meeting to be held at 8:30 a.m. in the MLGW Administration Building (220 S. Main Street).
During the presentation, President Young will discuss the curre
Bill due dates
February 17, 2020
Memphis Light, Gas and Water wants to remind customers to check their billing due dates. Your billing due date may change as MLGW moves meter reading routes to become more efficient and to serve you better.
MLGW Board Meeting (Feb. 19)
February 12, 2020
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 8:30 a.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
MLGW employees named Heroes after saving the lives of strangers on two, separate occasions
February 5, 2020
The Board of Commissioners for Memphis Light, Gas and Water honored employees Aaron Barbas and Dwight Alexander with the Division’s Hero Award on Wednesday morning. Each employee took lifesaving action in separate incidents.
Friday, November 22, 2019, former Mechanic’s Helper, Aaron
MLGW’s February Community Events Calendar
February 4, 2020
Memphis Light, Gas and Water employees will participate in the following community events this month:
February 5, 11:30 a.m.
Energy Smart Workshop
YMCA at Schilling Farms (1185 Schilling Blvd., E.)
February 6, 1:30 p.m.
Craigmont Middle School Honors Program
3455 Covington Pike
President
MLGW Board Meeting (Feb. 5)
February 3, 2020
Memphis Light, Gas and Water is governed by a seven-member Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public Board of Commissioners Meetings are held at 8:30 a.m., the first and third Wednesday of each month (unless otherwise noted), at MLGW Administrati
Low gas rates, warmer temps lead to lower MLGW winter bills
January 31, 2020
With abundant gas supplies and low gas prices, MLGW customers can expect low average winter heating bills this season.
For the current heating season, weather forecasters are predicting above normal winter temperatures. With a mild winter, based on current gas prices and average consumptio
MLGW issues warning about automated scam calls
January 29, 2020
Memphis Light, Gas and Water Division customers are receiving automated scam calls from a 1-800 phone number requesting customers to call back and make a payment to avoid their services being cut off.
MLGW upgrades My Account feature
January 29, 2020
My Account (web) and IVR (phone) payment access will not be available February 9
Memphis Light, Gas and Water is upgrading its popular online account management web portal, My Account, over the weekend of February 7-9 to give customers more convenient access and greater control.
My Account an
Memphis, TN 38103