News Releases
News Releases for: 2024
Traffic will be affected by MLGW gas repair
February 7, 2024
Two lanes of Park Avenue at Getwell Road will be closed temporarily while crews from Memphis Light, Gas and Water repair a gas line. This repair poses no threat to public safety. Drivers will not be able to turn west onto Park Avenue from Getwell; traffic will be re-routed. Drivers should find an a
Ursula Madden Joins MLGW Leadership Team
February 7, 2024
During the MLGW Board of Commissioners meeting today, MLGW CEO Doug McGowen announced that Ursula Madden will serve as the next Vice President of Corporate Communications for MLGW.
“As we work to make MLGW more reliable, resilient, and ready for the future, it is critical that we build a t
Memphis Light, Gas and Water Division Issues Scam Alert
February 7, 2024
Memphis Light, Gas and Water (MLGW) urges customers to remain vigilant in safeguarding the security of their online account information. Protecting My Account passwords and maintaining up-to-date contact details are essential to thwart scams.
MLGW never solicits payments via prepaid debit cards
MLGW Board of Commissioners Meeting February 7
February 1, 2024
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
The next me
MLGW lifts precautionary boil water advisory
January 23, 2024
Memphis Light, Gas and Water is pleased to report that the precautionary boil water advisory issued on January 18, 2024, has been lifted and there are no restrictions remaining on the water supply. This action has been taken following consultation with the Tennessee Department of Environment and Co
MLGW levanta la orden de conservación
January 22, 2024
A partir de las 11 a.m., Memphis Light, Gas and Water levantó su orden de conservación de agua a medida que el servicio de agua y las presiones vuelve a la normalidad. Los clientes residenciales, comerciales e industriales ya no están obligados a limitar el uso del agua. La adv
MLGW lifts conservation order
January 22, 2024
Effective at 11 a.m., Memphis Light, Gas and Water is lifting its water conservation order as water service and pressures return to normal. Residential, commercial, and industrial customers are no longer required to limit water use. The precautionary boil water advisory is still in effect.
MLGW
All MLGW Community office locations are open January 22
January 21, 2024
All Memphis Light, Gas and Water community offices will be open on Monday, January 22.
MLGW will not be working any disconnect orders during extreme weather conditions
Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphi
La presión del agua está aumentando en todo el sistema de MLGW
January 21, 2024
El Servicio Meteorológico Nacional pronostica que hoy las temperaturas superarán el punto de congelación. Memphis Light, Gas and Water pide a los clientes que ya no dejen gotear el agua para ayudar a aumentar la presión del agua. Hacerlo ayudará a mantener 10 mill
Water pressure is increasing across MLGW’s system
January 21, 2024
Customers asked to stop dripping faucets today.
The National Weather Service forecasts temperatures will rise above freezing today. Memphis Light, Gas and Water asks customers to stop dripping water to help raise water pressure. Doing so will help keep 10 million gallons of water in the system.
MLGW encontrando y reparando fugas
January 20, 2024
Las cuadrillas de MLGW del sábado y domingo se están concentrando en encontrar y reparar las fugas que están causando baja presión y flujo bajo o nulo en algunas partes del área de servicio. A medida que las temperaturas superen el punto de congelación el
MLGW finding and fixing leaks
January 20, 2024
Estimate for full restoration cannot be given until more leaks are repaired
Saturday and Sunday MLGW crews are focusing on finding and fixing the leaks that are causing low pressure and low/no flow in some parts of the service area. As temperatures rise above freezing on Sunday, we anticipate ad
MLGW emite un aviso de precaución actualizado sobre hervir agua para todos los clientes de agua de MLGW
January 19, 2024
Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply f
(January 19, 2024 – 2 p.m.) Due to days of freezing weather Memphis Light, Gas and Water has experienced multiple line breaks which has resulted in a significant loss of pressure to the drinking water system in Memphis and Shelby County. As a precautionary measure, we are asking MLGW water cu
Some MLGW customers experiencing no water, or low water pressure
January 19, 2024
MLGW’s precautionary boil water advisory remains in effect for approximately 15% of customers. Water conservation efforts are also still in effect for customers not experiencing water outages. Some customers in the Memphis Light, Gas and Water service area do not have running water at this ti
All MLGW Community office locations are closed January 19
January 18, 2024
All Memphis Light, Gas and Water community offices will be closed on Friday, January 19 due to inclement weather.
All MLGW Community office locations have a payment drop box that customers can use to pay by check or money order. Customers can also use their MyAccount for account transitions.
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MLGW issues a precautionary boil water advisory
January 18, 2024
Memphis Light, Gas and Water has issued a precautionary boil water advisory for southeast and northwest parts of its service area. There are no reports of any impact on water quality, but per regulation, any time water pressure drops below 20 psi, a precautionary boil water advisory is required.
Burst pipes are causing low water pressure
January 18, 2024
In accordance with the MLGW Emergency Water Management plan (also known as the Drought Management Plan), customers are directed to avoid non-essential water use until further notice. Commercial and industrial customers who do not use water to produce goods or services should limit their use to 75%
MLGW addresses frozen pipes
January 17, 2024
Customers encouraged to call emergency line 528-4465
With the increase in temperatures, we are seeing an increase in customer leaks and broken water mains. Property owners of unoccupied property are asked to check their property for leaks, including irrigation systems. Customers are asked to shu
MLGW Downtown Community Office to Remain Open
January 18, 2024
Memphis Light, Gas and Water community offices, except for the downtown location (245 S. Main), will be closed on Thursday, January 18 due to inclement weather. Office hours will be 8:30 a.m. to 4:30 p.m. The Call Center will remain open during normal hours from 8 a.m. to 7 p.m.
MLGW will
Memphis, TN 38103