News Releases
News Releases for: 2023
New storm knocks out additional customers
July 3, 2023
(July 3, 2023, 11:30 a.m.) – Memphis Light, Gas and Water crews are working hard behind back-to-back storms. After restoring 121,400 customers, with 600 customers left to go before full restoration from June 25, another round of storms impacted 16,000 customers Sunday afternoon and overnight
(July 2, 2023, 10:30 a.m.) – Memphis Light, Gas and Water crews are continuing restoration efforts this weekend. Outages caused by the June 25th storms are still affecting approximately 1,500 customers and 120,500 have been restored. (See storm progress video here: https://youtu.be/QBn245-p29
(July 1, 2023, 10:30 a.m.) – MLGW crews worked through the night and will continue through the weekend. MLGW is finding several underground faults that require repair before full restoration can be made to all customers who can take power. Underground faults are tricky to locate and take mo
MLGW nearing 98% restoration
June 30, 2023
(June 30, 2023, 5 p.m.) – MLGW is approaching 98% restoration to customers impacted by Sunday’s storms and will continue working through the weekend until all customers who can take power are restored. Safety remains a top priority as crews work around the clock in triple-digit temperat
Cancelled Strategy and Planning Session July 5, 2023
June 30, 2023
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. The special strategy and planning session with the Board of Commissioners and senior leadership was scheduled for Wednesday, July 5, has been cancelled.
The Board of Commis
(June 30, 2023, 10:30 a.m.) – MLGW work continues, though progress is slow going due to the nature of the outages left and the extreme heat. Contract crews are being added every day and we will work until all customers are restored. Safety remains a top priority.
Remaining work is focused
(June 29, 2023, 10 a.m.) – MLGW has safely restored power to 100,000 of the 120,000+ customers who lost power after Sunday night’s storms, the sixth worst storm in our history. The extensive damage has required replacement of more than 350 damaged or broken poles across the service terr
Today I was glad to report that our water system has returned to a normal operating status and normal system pressures, and I was able to lift the precautionary boil water order at 11:25 AM this morning. Additionally, we added more crews to our workforce and now have more than 100 crews, both MLGW
No MLGW Board of Commissioners Meeting July 5, 2023
June 28, 2023
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main.
The next me
Precautionary Boil Water Advisory Lifted
June 28, 2023
(June 28, 2023, 11:30 a.m.) – Effective 11:25 a.m. today, the precautionary boil water advisory is lifted for MLGW water customers located in North Shelby County. There are no restrictions on the normal use of drinking water supplied to all MLGW customers. This action has been taken in consul
(June 28, 2023, 10:30 a.m.) – MLGW and contract crews have safely restored power to 90,000 of the 120,000+ customers who lost power after Sunday night’s storms. The National Weather Service reports the heat and humidity will start to build today and become dangerous Thursday and Friday
An outage update to MLGW customers from Doug McGowen
June 27, 2023
Our restoration efforts have continued through the day and will continue until we have every customer restored. We increased the number of repair crews to 90 today, and will be adding 10 more tomorrow, and others as we can get them. They are joined by 79 tree trimming crews who ar
(June 27, 2023, 5 p.m.) – MLGW and contract crews have safely restored power to 74,000 of the 120,000+ customers who lost power after Sunday night’s storms. It is the sixth worst storm in MLGW history. For perspective, Hurricane Elvis holds the number one spot and Hurricane Katrina is s
MLGW crews making progress – 67,000 customers affected by Sunday’s supercell storm restored
June 27, 2023
(June 27, 2023, 10 a.m.) – MLGW and contract crews have made good progress safely restoring power to 67,000 of the 120,000+ customers who lost power after Sunday night’s storms. Because of the extensive damage, restoration for 55,000 remaining customers is expected to last multiple days
MLGW crews hard at work assessing damage
June 26, 2023
(June 26, 2023, 6 p.m.) – MLGW and contract crews have been hard at work safely restoring power to over 40,000 customers after last night’s supercell thunderstorms took out power to nearly 120,000 customers. Because of the extensive damage, restoration is expected to last multiple days.
A Message to MLGW customers from Doug McGowen
June 26, 2023
Last evening, our community suffered extensive damage from 75 mph winds that were caused by quickly moving super cell thunderstorms. These storms wreaked havoc across our area, causing more than 700,000 customers to lose power - 122,000 in the MLGW service area. The damage and out
(June 26, 2023 – 2 p.m.) Due to power outages from the recent storm, Memphis Light, Gas, and Water is experiencing low water pressure issues in a small portion of the service area located in North Shelby County. There are no reports of any impact on water quality, but per regulation, any time
Sunday’s Super Cell Thunderstorms Cause 120,000+ Outages
June 26, 2023
Restoration efforts to span multiple days
(June 26, 2023, 10 a.m.) – More than 700,000 customers in Arkansas, Tennessee, Kentucky and Georgia were impacted by the “Super Cell” thunderstorms on Sunday. A little more than 27% of Shelby County customers, 30% of Hardeman County cus
(June 25, 2023 – 11:30 p.m.) Damaging winds with gusts up to 75 mph has affected more than 120,000 customers in Memphis and impacted MLGW’s water distribution system. As a result, Arlington, Cordova and some areas of Northeast Shelby County are experiencing low water pressure.
To con
Severe storms cause nearly 120,000 outages
June 25, 2023
(June 25, 2023, 8 p.m.) – Severe storms, with wind gusts of up to 75 mph, moved through the area causing outages that affected nearly 120,000 customers. MLGW crews will begin damage assessment and identifying immediate actions to restore as many customers as quickly as possible. In addition
Memphis, TN 38103