News Releases
News Releases for: 2011
(May 17, 2011) - With flood waters receding, some MLGW customers affected by the recent flooding may be preparing return to their homes to assess damage. MLGW is sharing information with these customers so that they are aware of the steps they need to take in order to get their utilities safely res
Portable Generator Safety Reminder
May 12, 2011
Never use a generator indoors or in an enclosed area such as a garage. Generators emit toxic carbon monoxide from the engine exhaust.
A generator should only be operated in a well-ventilated and dry area, away from air intakes to the home. It should be protected from direct exposure to rain an
(May 5, 2011) - MLGW's water system remains intact and safe despite the area flooding.
A small number of customers have reported discolored or rusty water today in the Uptown, Downtown and North Memphis areas, but this is not in relation to the flood. Rusty water sometimes occurs when there is
MLGW Flood Update: 4:30 p.m., May 3, 2011
May 3, 2011
(May 3, 2011) - Following is a summary of MLGW-related information regarding the current flooding in Shelby County:
Water
The MLGW water supply is safe and no issues are expected due to the flooding.
All of MLGW's water pumping stations are located above areas that are flooding or expected t
(May 2, 2011) - MLGW is advising customers who are forced to evacuate their homes due to flooding to close the gas valves on natural gas appliances to prevent water infiltration into their fuel lines.
Before evacuating, MLGW asks customers to turn off their gas service at the meter and then cl
MLGW Water System Safe Despite Area Flooding:
Water Pumping Stations Sit Above Flood Areas
May 2, 2011
(May 2, 2011) - MLGW's water system is not expected to be affected by the current flooding that is taking place across Shelby County. All of MLGW's water pumping stations are located above areas that are flooding or expected to flood.
While a few MLGW wells may be located in flood areas, MLGW w
Flood Warning
May 1, 2011
(May 1, 2011) - A flood warning has been issued by the Shelby County Office of Preparedness due to heavy rain causing the Mississippi, rivers and creeks to rise.
When or if MLGW customers are forced to evacuate their homes, they need to close the gas values on their natural gas appliances to pre
How to Shut off Utilities During Emergencies
May 1, 2011
(May 1, 2011) - Although you can rarely predict an emergency,
you can be prepared. Take a minute and think. What essentials would you need if a
natural disaster or crisis meant that you were without utilities for several days?
Only you know exactly what your family would need, but it's a
MLGW Begins Final Stages of Restoration
April 29, 2011
(April 29, 2011) - MLGW crews this morning are beginning the final stages of restoration following this week’s storms and high winds. Since Tuesday, MLGW has restored power to about 53,600 of the 55,600 customers affected. Most customers will be restored by this evening. A small number of individ
MLGW to promote Natural Gas Public Awareness Day April 29
April 28, 2011
(April 28, 2011) - Memphis Light, Gas and Water will have staff present at several libraries and MLGW Community Offices in Shelby County on Friday, April 29, to talk to customers and distribute information concerning natural gas safety, gas pipeline awareness and digging safety.
MLGW's Natural
MLGW Restoration Update April 28 8:30 am
April 28, 2011
(April 28, 2011)—MLGW crews have restored power to 48,600 customers since Tuesday's storms and yesterday's high winds caused outages to MLGW customers.
After yesterday's developments, the total number of outages since Tuesday now stands at 55,600 and crews will continue to work around the clock
MLGW Restoring Power After Tuesday Night Storm
April 27, 2011
(April 27, 2011 - 7:30 a.m.) - MLGW employees worked to restore power overnight to customers affected by storms that began Tuesday evening and continued into the morning hours. About 26,000 of 45,000 customers affected have been restored overnight.
An estimate on final restoration will be provi
April 27 MLGW Update: 8 p.m.
April 27, 2011
High winds this afternoon have caused new issues for MLGW workers
and raised the number of outages from about 8,000 to a current total of
25,000 customers.
Many of these outages resulted from damage to trees weakened by
this month's multiple storms.
As a result, MLGW now expects restorati
April 26 MLGW Update: 8 p.m.
April 26, 2011
(April 26, 2011 - 8:00 p.m.) - Tonight's first storm front has brought high winds, lightning and possible tornadoes that have caused about 24,000 outages. MLGW has received reports of downed poles, lines and trees in the aftermath of this storm.
MLGW first addresses safety issues such as downed
MLGW to Complete Storm Restoration Today
April 23, 2011
(April 23, 2011) - MLGW crews this morning are beginning the final stages of restoration following Tuesday night's storm. Since Tuesday, MLGW has restored power to about 63,150 of 64,000 customers affected by the April 19 storm, with remaining customers to be restored today. An additional 850 MLGW
MLGW Restoration Update: 8:30 a.m. April 22
April 22, 2011
(April 22, 2011) - As of 8:30 a.m., MLGW crews have restored power to more than 57,000 of the 64,000 customers affected by Tuesday's storm. With the pace of restoration moving at a very productive rate, MLGW now projects full restoration by Saturday evening to all customers affected by Tuesday's st
MLGW Restoration Update: 9 a.m. April 21
April 21, 2011
(April 21, 2011 - 9:00 a.m.) - As of 8:30 a.m., MLGW crews have restored power to more than 43,000 of the 64,000 customers affected by Tuesday's storm. MLGW crews made good progress overnight, despite a new round of inclement weather that brought lightning, wind and additional outages.
The area
MLGW Begins Restoration Following Tuesday Night Storm
April 20, 2011
(April 20, 2011 - 1:30 a.m.) - MLGW workers are responding to the strong storm that hit Shelby County and other parts of the Mid-South earlier this evening. About 54,000 customers are currently without power. Outages have been reported across the county, with heavier damages reported in the Raleigh
(April 20, 2011 - 8:30 a.m.) - MLGW crews continue to work this morning to restore power to customers affected by last night's storm. Power has been restored to about 20,000 of the 64,000 customers affected since the storm hit at about 10:45 p.m. last evening. MLGW crews will continue to work 24 ho
MLGW iPhone App now available on iTunes App Store
April 20, 2011
(April 20, 2011) - MLGW has created a new iPhone application that allows MLGW customers to access a variety of utility related information, including outage status and a new mobile-friendly outage map. The app is available for free download in the Apple iTunes app store at www.apple.com or through
Memphis, TN 38103