News Releases for: 2007
2008 Budget, Rate Changes
Presented to MLGW Board
October 11, 2007
The MLGW Board of Commissioners today received a proposed $1.7 billion operating budget for 2008. Highlights of the budget include a temporary one-year weather credit in the electric division and modest increases in natural gas and water rates. When combined, the typical residential customer will s
October 4 Board Meeting Rescheduled
October 1, 2007
Due to Memphis City elections, the regular meeting of the MLGW Board of Commissioners on October 4, 2007 has been rescheduled for October 11, 2007. The Pension Board meeting will begin at 10 a.m., with the Board Briefing following at 11 a.m. The public meeting will begin at 1:30 p.m. All meetings w
MLGW's Campbell testifies before federal committee on need for greater gas market transparency
September 19, 2007
MLGW Assistant Manager of Energy Resources Laura Campbell testified Tuesday before the Federal Commodity Futures Trading Commission (CFTC) on the need for greater transparency in the natural gas futures market. MLGW uses the natural gas futures market to protect its customers from sharp increase
More than 5,300 customers visit MLGW's MY ACCOUNT online tool in the first weeks of operation
September 10, 2007
Since its launch two weeks ago, more than 5,300 customers have logged on to MLGW's My Account dashboard to learn more about how they use energy in their home. The interactive energy evaluation tool at www.mlgw.com gives customers the ability to compare cost and usage to previous months, see
Effects of August's record-breaking heat reflected on current MLGW bills
September 7, 2007
Memphis Light, Gas and Water customers should be prepared for larger bills this month following a record-breaking number of days over the 100 degrees in August. The larger bills are the result of increased electric usage during the month of August, not a rate increase.
"The month of Au
MLGW responds to customers' requestsfor more billing and energy analysis services on website
August 24, 2007
MLGW's residential customers can now log in to the utility's website to determine the factors that have caused their monthly bill to increase or decrease. The new Bill Analysis application enables customers to explore the reasons behind monthly billing fluctuations - such as temperature,
MLGW works to aid customers struggling with high temperatures
August 16, 2007
Memphis Light, Gas and Water Division is continuing its efforts to help customers through the current heat wave. Today, MLGW is donating 200 air conditioning window units to customers identified by the Community Services Agency (CSA) as those in need of help during this time of extreme temperatu
MLGW working to resolve rusty water issue in East Shelby County
August 16, 2007
A problem last night at MLGW's Shaw Water Pumping Station serving the Cordova, Arlington, Lakeland and unincorporated areas of Shelby County resulted in discolored water for many of these customers. The discoloration is caused by iron and does not pose a health hazard. These customers may al
MLGW reaches new all-time electric usage peak:Conservation important to reduce bill impact
August 16, 2007
Memphis Light, Gas and Water Division customers set a new all-time peak for electric usage Wednesday, with 3484.1 Megawatts used. Tuesday's usage of 3,442.7 MW was also a record, and new usage records could be set by MLGW customers as the high temperatures continue.
"Our system is
With temperatures expecting to stay in the upper 90s this week, MLGW wants to offer customers tips on using energy wisely and controlling energy costs. The amount of your utility bill is directly related to the amount of energy you use. By using energy wisely during this period of intensive heat, y
MLGW today addressed the results of the 2007 J.D. Power & Associates Electric Utility Residential Customer Satisfaction Survey, which ranked MLGW last among medium-sized utilities. Recognizing that many customers are unhappy with the recent events surrounding the utility, MLGW is implementing a com
Today's announcement of federal indictments of former MLGW President and CEO Joseph Lee III represents a sad day for MLGW and its customers. It would be inappropriate for MLGW to specifically comment on an ongoing legal matter. However, as a company, we want to assure our customers that our
Transfer of natural gas odorant may produce odor
July 10, 2007
Memphis Light, Gas and Water has been informed that Ergon Terminaling, Inc. will begin the process of removing approximately 400 gallons of ethyl mercaptan (the odorant injected into natural gas) from its President's Island facility at 7 a.m. tomorrow. During the process, area residents may
Dr. Phillip Bowden announced today that he is resigning his MLGW Board of Commissioners post effective today. His decision to step down comes in the wake of increased commitments at his medical practice that necessitate his full-time attention.
Dr. Bowden is a Memphis gastroenterologist. He
Thanks to MLGW's efforts, Memphis has ranked first among selected cities across the nation for having the lowest water and wastewater rates according to the newly-released "2007 Utility Bill Comparisons for Selected U.S. Cities" report compiled from surveys conducted annually by ML
Communications Infrastructure Investments (CII) Holdco, Inc. is pleased to announce that it has reached an agreement to purchase Memphis Networx, LLC from its current owners, MLGW and Memphis Broadband, LLC. The transaction is contingent upon approval by the MLGW Board of Commissioners and the Tenn
City Council approves Collins as utility CUO
June 6, 2007
The Memphis City Council Tuesday approved Jerry Collins as the Interim Chief Utility Officer (CUO). Collins' recommendation was approved by the MLGW Board of Commissioners May 17. As the Interim CUO, Collins will oversee the day-to-day operations of the utility. Rick Masson will continue in
Twelve Habitat for Humanity homeowners will receive energy efficient upgrades when their homes are built this year.
A $20,000 grant from MLGW and additional funds from gas supplier Panhandle Energy of Texas will give twelve homeowners energy-efficient upgrades through MLGW's EcoBuild pr
Memphis Mayor Willie W. Herenton today recommended Jerry Collins, the City's current Director of Public Works, to serve as Interim Chief Utility Officer for MLGW. Collins would serve in a dual capacity and would maintain his position with the City.
His appointment must be approved by th
Acting Memphis Light, Gas and Water President and CEO Rick Masson has named tenured MLGW attorney Charlotte Knight Griffin Interim Vice President and General Counsel. She has been with the utility for more than 29 years.
As General Counsel, Griffin is responsible for advising the MLGW Board and