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In any emergency situation, whether it's a tornado, ice storm, earthquake or flood, you need to be prepared for the possibility of temporary power outages. For safety reasons, you should know where your gas and water shutoff valves are located, how to identify the main electric service panel and how to turn them off in the event of an emergency.

Memphis Light, Gas and Water's Emergency Hotline is open 24 hours a day: (901) 528-4465