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Customers should prepare as well   MLGW is ready and asking customers to prepare for another round of severe weather. An arctic mass moving into the Southern and Eastern US is covering the entire Tennessee Valley and temperatures are forecast to remain below freezing Sunday, January 19 to
Memphis Light, Gas and Water business offices will be closed Monday, January 20, in observance of Martin Luther King Jr. Day. Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to check the status of an outage. Customers with at least fou
Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, Board Room, 220 S. Main.
Readings will be estimated to ensure customers receive a bill Due to unsafe weather conditions, Memphis Light, Gas and Water will have to cancel the Saturday meter reading scheduled on January 11. As a result, MLGW will estimate the readings for about 2,900 residential customers to ensure tha
Memphis Light, Gas and Water will read about 2,400 residential meters in Midtown, Orange Mound and a portion of South Memphis, west of Interstate 240, on Saturday, January 11. Meter readings are typically done on weekdays, but MLGW occasionally schedules Saturday readings to prevent extended bil
Memphis Light, Gas and Water is working with the Tennessee Valley Authority (TVA) to complete inspections of utility poles, and utility pole equipment in the Orange Mound neighborhood. Inspections are set to begin Monday, January 6 and are expected to last through the summer. Inspectors will use
 Customers should prepare as well Memphis Light, Gas, and Water is taking proactive steps to ensure the safety and reliability of services for customers across the region. With a focus on preparedness, MLGW is fully equipped to handle the challenges of cold weather and winter storms. MLGW&r
The Memphis Light, Gas and Water (MLGW) Downtown Community Office will close for repairs at 4 p.m. on Friday January 3. All MLGW Community Offices have payment drop boxes for customers to pay by check or money order. Customers can also manage their accounts and make payments using MyAccount.